Average Customer Reviews
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(based on 628 reviews)
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Most Liked Positive Review
Great refrigerator but has limited re-configeration adjustme
Bought it in May 2011. Really started using it in August 2011.My husband and I were remodeling our kitchen and a new refrigerator was not in the budget, but I kept...Read complete review
Bought it in May 2011. Really started using it in August 2011.My husband and I were remodeling our kitchen and a new refrigerator was not in the budget, but I kept complaining about our old/new french door-freezer drawer model we had purchased (Brand unknown). I DO NOT like the design of the freezer drawer-- the bending over and not seeing a clear view of MOST things inside your freezer (picture you dresser drawer trying to find that "one" shirt-- same frustrating feeling with those types of freezers)AND BEHOLD! a freezer that is so well organized and able to see exactly what is in it without digging!!! YAY. Love the ice compartment in the door, I have my drawer system spaced so that the top of the drawers are also shelves, works great!With the refrigerator though they did this funky design where the door shelving units -- there are two types (one narrow and the other deeper) BUT YOU CAN'T put them anywhere on the door. only one size will fit on the top and the other only on the bottom half of the door. This is really frustrating because I wanted to reconfigure it where the drawers in the refrigerator would be all one... kind of confusing and in the end I put it back to the configuration it was when it came, things are great, cold, almost too cold! love the water filter, the LED lights (not too bright) in other words it has turned out to be the perfect Refrigerator- minus my first try at organizing it but I am very happy with it as is.My Husband loves it.The ice maker is audible from down the hall with the door open. Once there was a piece of ice that must have been jammed and melted and fell which was loud and we woke up thinking something was going on... but it was only this piece of ice-- hasn't happened since.
Most Liked Negative Review
Product is poor quality
After purchasing this product in April 2013 worked fine until 5 months old and crack in hose leading to filter lead to my removal of lower drawers and noticed cracks are in lower left floor...Read complete review
After purchasing this product in April 2013 worked fine until 5 months old and crack in hose leading to filter lead to my removal of lower drawers and noticed cracks are in lower left floor of appliance. Now unable to use water and ice feature and very concerned about recommended fix for cracks! As I approach year of ownership I can honestly say I will never own another Whirlpool appliance!
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Reviewed by 628 customers
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from Grove City Ohio
Comments about Whirlpool White Side-By-Side Refrigerator:
This fridge is the worst piece of my brand new home. It constantly freezes up the lower drawer on the fridge side, it makes loud knocking sounds, the water dispenser does not work. The unit is 5 months old. Whirlpool will not do anything to help. I am continually having to take time off work to be here for their only Monday - Friday service hours. It's 2016, every other manufacturer (GE, LG, etc) service their appliances on the weekends. They have been out to my home 4 times now. Still having all the same issues in addition to the unit is tripping my fuse breaker. I turn it off when I go to work in fear of it starting a fire. No one can diagnose it or repair it. I am in the process of bring forth the lemon law to Whirlpool in hopes of them doing the right thing and exchanging my fridge for one the is not a lemon without any issues in the first few months of ownership.
Bottom Line No, I would not recommend this to a friend
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from San Jose, CA
I am happy with it.
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
By Blue Ox
from Sierra Vista, AZ
We have had this fridge in our home for about 14 month and the ice maker stopped working. I contacted Whirlpool a they said since I ordered the fridge on 31 August 2014 that it was out of warranty, so I would have to pay for service rep to come out and fix the ice maker and pay for any parts it needed. I would think that an ice maker should last more than 13 months of use (it took almost a month to get it delivered) and that a company should warranty a major item like that longer than a year. Our previous Whirlpool fridge that was is now 16 years old still works and makes ice. I guess quality is no longer a priority at Whirlpool. Additionally, when we were simply pulling out the center deli drawer it cracked down the side and when washing out one of the door inserts in warm water, as the owners manual states to do, it also cracked.So only after 14 months I have a fridge with a broken ice maker, cracked deli drawer and cracked door insert.We bought an entire whirlpool suite (Fridge, Range, Range Hood Microwave, and Dishwasher (which the handle is not working correctly on), as a result of all of this I doubt I will be buying any more Whirlpool products.As my title indicates this fridge is an extreme disappointment and unfortunately, so is the Whirlpool brand.
spaces stanless steel refrigerator at a low price
from Las Vegas NV
It has more usable space then i relized because the way the ice is situated in the door and easy to remove.the only thing i wished it had was a temp. display for actual temp. for the freezer and refig.
By doll repair
from State College, Pa.
loving it, more space. I am able to organize and locate items much easier.
In-Door-Ice maker is a negative
from San Antonio, TX
We have had the refrigerator for close to a year and it still looks new. The only negative is the In-Door-Ice maker does not produce enough ice for a family of 4. Especially in the summer months, I have to purchase a bag of ice and keep it in the freezer. The added space this allows in the freezer is not worth the inconvenience.
A good basic refridgerator. The water system and ice maker are loud
Ice maker a bit noisy
from Parrish, fl
overall nice unit, affordability for my rental property.. My last Whirlpool was 12 years old, still worked great, just needed an update..
from orange county NY
so far very pleased with the performance of the refrigerator, ice maker on the door is great and gives you so much more space in the freezer. The things that could use some improvements are the smoothness off the drawer slides and the bins on the doors are limited in adjustment
Looks very grand
from Fayetteville, ga
One reason I bought Whirlpool, is that is made in the USA, it is a great product. I love the way it looks, very elegant. Love the ice maker in the door, leaves more room in the freezer.
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