Average Customer Reviews
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Most Liked Positive Review
Great refrigerator but has limited re-configeration adjustme
Bought it in May 2011. Really started using it in August 2011.My husband and I were remodeling our kitchen and a new refrigerator was not in the budget, but I kept...Read complete review
Bought it in May 2011. Really started using it in August 2011.My husband and I were remodeling our kitchen and a new refrigerator was not in the budget, but I kept complaining about our old/new french door-freezer drawer model we had purchased (Brand unknown). I DO NOT like the design of the freezer drawer-- the bending over and not seeing a clear view of MOST things inside your freezer (picture you dresser drawer trying to find that "one" shirt-- same frustrating feeling with those types of freezers)AND BEHOLD! a freezer that is so well organized and able to see exactly what is in it without digging!!! YAY. Love the ice compartment in the door, I have my drawer system spaced so that the top of the drawers are also shelves, works great!With the refrigerator though they did this funky design where the door shelving units -- there are two types (one narrow and the other deeper) BUT YOU CAN'T put them anywhere on the door. only one size will fit on the top and the other only on the bottom half of the door. This is really frustrating because I wanted to reconfigure it where the drawers in the refrigerator would be all one... kind of confusing and in the end I put it back to the configuration it was when it came, things are great, cold, almost too cold! love the water filter, the LED lights (not too bright) in other words it has turned out to be the perfect Refrigerator- minus my first try at organizing it but I am very happy with it as is.My Husband loves it.The ice maker is audible from down the hall with the door open. Once there was a piece of ice that must have been jammed and melted and fell which was loud and we woke up thinking something was going on... but it was only this piece of ice-- hasn't happened since.
Most Liked Negative Review
Product is poor quality
After purchasing this product in April 2013 worked fine until 5 months old and crack in hose leading to filter lead to my removal of lower drawers and noticed cracks are in lower left floor...Read complete review
After purchasing this product in April 2013 worked fine until 5 months old and crack in hose leading to filter lead to my removal of lower drawers and noticed cracks are in lower left floor of appliance. Now unable to use water and ice feature and very concerned about recommended fix for cracks! As I approach year of ownership I can honestly say I will never own another Whirlpool appliance!
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Reviewed by 1132 customers
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Small issues, but good overall
from Texas, United States
Comments about Whirlpool White Side-By-Side Refrigerator:
I would rate this product somewhere between 3-4 stars due to some small problesm we've had with the fridge, which we've had for 16 months. The compressor cooling fan fell off (vibrated off?) after less than a month. After putting it back on (a year later when my husband noticed it), the fridge was much quieter. Also, after 13 months (just after warranty ended), the poorly made plastic water intake (inlet?) valve broke, and water from the line began spilling onto our floor. I'm so glad we were home when it happened, or we would have had a big mess on our hands. TBH, I'm concerned about it happening again with the replacement part when we're not home. The water dispenser is a little slow (picky comment), but all that said, I love the design and layout of the unit. It has cooled and frozen well, made ice properly, and we have liked all the features.
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from Palmer, TX, United States
I have owned this for 2 years. Issues in the first year, doors wont close on there own, and a water line broke. It was repaired under warranty after 3 repair calls to my house. The doors still wont close on there own, ice comes out in bits and pieces, very noise and yesterday it froze everything in the fridge :(
Bottom Line No, I would not recommend this to a friend
from Lake Havasu City, AZ, United States
Very noisy when running. Ice maker does not work as well as our old one- this just makes 2-10 ice cubes each time, so it dumps ice all day and night long. Have contacted the store where we purchased it and they say there is something wrong in out water lines. That's pretty funny, as our old refrig made plenty of ice and the water came out the door quite fast! It does keep food cold or frozen, like it should.
from Richmond, VA, United States
Everything is as they claimed, and very roomy on the inside.
Bottom Line Yes, I would recommend this to a friend
I bought this a month or so ago and no problems at all. Works great, great price. couldnt ask for more just LOVE it.
from Cross Plains, WI, United States
We've had this fridge for almost a year. The compressor or ice make makes noise that doesn't really bother me, but drives my husband nuts. But now when you open the fridge door it makes some other noise that doesn't sound normal and that bothers me! We also had to have the fridge door adjusted twice because it wouldn't stay level. The store where we got it finally agreed to get us a new door. On advice of serviceman, we stopped putting milk in the door thinking the weight might be causing it to get off-kilt. Haven't had any problems since. I've never had Stainless Steel appliances before and I guess I don't know what the definition is of "Stainless" steel. Fingerprints and water marks are a constant. The ice maker works fine although it takes a while to restock. Chopped ice is more like shaved. The water filter is easy to replace. The flow of the water could be a little stronger, but it's ok. I like the paddle design to push your glass against vs our old Whirlpool. The (white) paddles stuck out and the water would drip from the spout and we would get calcium deposits/stains on it. Impossible to clean even with vinegar.
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