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(based on 89 reviews)
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Most Liked Positive Review
Superb to use, clean and better than I ever could have hoped
No matter what I read and heard, nothing prepared me for how instantaneous the induction feature has been. Whatever pot/pan I choose to use, the configuration of the top is perfect for...Read complete review
No matter what I read and heard, nothing prepared me for how instantaneous the induction feature has been. Whatever pot/pan I choose to use, the configuration of the top is perfect for use. The ease of cleaning makes cooking delightful as does the instant cool down with toddlers present. The ability to so easily adjust the cooking temperature far exceeds its reputation leaving me totally satisfied with this purchase,
Most Liked Negative Review
Not So Sure About This One
I've used this cooktop for 2 months now. 1st off, know that you will need to buy new "induction" capable cookware if you don't have that from the previous cooktop you...Read complete review
I've used this cooktop for 2 months now. 1st off, know that you will need to buy new "induction" capable cookware if you don't have that from the previous cooktop you owned (meaning "magnetic" cookware). And you need to buy good stuff (like All Clad), not cheap. So there is a huge cost off the top. If that is good for you (it was for us) and you do buy this cooktop, you need to know about the "bridge" feature. It is a feature that Kitchenaid and most likely whatever Kitchenaid dealer sells it to you, will tout. The "bridge" feature is that two "surface cooking areas" of the same size on one side of the Cooktop will form a "bridge" connecting said two areas together when this feature is on, so you can use a griddle or grill on it. Nice idea, but the problem is the two surface cooking areas, when combined using the "bridge" feature, equals an oval shaped surface cooking area that is 15.25-inches by 7.25-inches. There is no induction capable griddle or pan made in the world that fits that size, plus griddles and grills usually come in a rectangular shape. I called Kitchenaid to ask if "they" made a griddle or grill that fits this "bridge" feature. Made sense, right? After some hold time, the agent came back and said that they did have one griddle that would fit the oval shape, but it was not "induction" capable. Huh? What good is that information to me? Nice. Not. So then I asked if the grill or griddle could be larger than the surface cooking area since most griddles or grills are bigger their "bridge" feature (and rectangular, not oval). She told me "No." Some info on size is found in 2 places in the owners manual. One place says, "The diameter of the pan's base should be equal to the size of the element. If the pan is too small, the burner does not sense the pan and will not activate" The other place says, "Choose the correct pan size for each surface cooking area. The diameter of the pan's base should correspond to the size of the surface cooking area." There is nothing that says that if your cookware (in this case a griddle or grill) is bigger than the surface cooking area, then the burner will not sense it and thus not activate. My question now is, "Was the agent wrong when she told me that if the pan was bigger, the burner would not work?" I have since written an email to Kitchenaid to ask this same question because the agent I spoke with seemed very tentative in her knowledge of "induction" cooktops. At the end of our conversation I then pressed the agent saying, "So, Kitchenaid created a "bridge" feature selling point, which our Kitchenaid appliance representative used with us, that cannot be used in "bridge" mode due to the fact that no one in the world makes an "induction capable" grill or griddle that fits the exact size of the "bridge?" And because of this, the "bridge" is useless, but useful to Kitchenaid (and the dealers of Kitchenaid Induction Cooktops)as a selling point." She sounded kind of sheepish as she told me, "Yeah, I guess." I added that it was really odd to me that the Kitcheaid Innovation team would create what at first seems like a really nice feature, but then not even tell the Kitchenade Cookware department about it to ask them to make a grill or griddle that fit. It actually would have been nicer if the Kitchenaid Innovation team had checked the standard size of most griddles/grills and made their "bridge" feature to fit. Hello! I'm still waiting to hear back from Kitchenaid, but in the meantime, they have sent me an email asking me to write reviews on the FIVE major appliances we bought from them. You'd think with us having bought FIVE, they'd be quick to respond especially since the email says,"We value your opinion and would love to hear your feedback." Really? I would not recommend any Kitchenaid Induction Cooktops with the "bridge" feature because unless they fix the problem, it's a waste of your money!
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Reviewed by 89 customers
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Comments about KitchenAid 30" Black Induction Cooktop:
I have never used a cooktop that can boil water so fast, neither gas or electric. Control over temperature is very fast and very consistent, from the hottest setting to just warm. The features are practical and uncomplicated to use, and clean up is as easy as it could possibly be. The only negative is that at high power my pans emit a low volume whining/screeching sound caused by the magnetic induction.
Bottom Line Yes, I would recommend this to a friend
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from Cave Creek, AZ
As much as I loved my induction cooktop when I purchased it, here we are 3 years later and it does not function properly and will cost me $650 to fix. I expected more from kitchen aid!
Bottom Line No, I would not recommend this to a friend
from Scottsdale, AZ
I love the smooth design. No knobs to have to clean under! I like the induction cooking and the design is so sleek.
By Tennis for Life
from Denver CO
I have owned various KitchenAid appliances for over 30 years and have been reasonably satisfied with their quality and performance until recently. When remodeling our kitchen in 2012, I purchased a 30" KitchenAid induction cooktop (KICU500XBL) so this review is from 4 years of experience. The initial cooktop stopped working within a couple of months of installation and after about 3 weeks of diagnosis and discussion/negotiation with Whirlpool, they finally relented and replaced the unit. Unfortunately, the replacement unit was not much better. It too stopped working shortly after installation, but fortunately was repairable. Based on the serviceman's recommendation, I purchased an extended 3-year warranty, which I highly recommend if you can afford it. Fast forward to today, and the unit stopped working again with no power or display. I had a serviceman diagnose the problem and he concluded that the display and power control boards need to be replaced to the tune of over $1,000 - less than 4 years old and kaput! So now I'm discussing and negotiating with Whirlpool again to determine if the unit is repairable or other sort of settlement, which will leave me without a functioning cooktop for at least another 2 weeks. The saga continues and I know that I will never buy another KitchenAid induction cooktop and probably any other KitchenAid appliance. I strongly suggest that you evaluate numerous manufacturer's induction cooktops before purchasing a KitchenAid.
Love it! Easy to manage cooktop! Very slight, if any, splattering of food while cooking. Easiest cooktop top to clean ever!! It will always be an induction cooktop for me!
Awesome cook top!
from Seattle, WA
We bought this a month ago and have loved it. It boils fast, works great and is a great size.
(1 of 1 customers found this review helpful)
DO NOT BUY - Glass broken
from New York
AVOID LIKE THE PLAGUE> GO FOR ANOTHER BRAND. DO NOT STAND BEHIND THE PRODUCT.We received a destroyed cooktop from the moment we opened the box. Kitchenaid did not want to send a replacement but told us to get a repairman. We purchased an entire Kitchenaid kitchen and will be cancelling the order and going with Samsung. Horrible customer service.
Images shared by #NeverKitchenAid
Glass destroyed, still in box
Boils water in 2 minutes
from Portland Oregon
Boils water in 2 minutes. Easy to clean. Only downside is the humming sound during use, which is louder than the one i had previously at my prior home, which is a different brand.
A great product!
from Quebec, QC
I bought this cooktop one month ago. This is my first induction cooktop. What a great product, with the special touch of KitchenAid. I really appreciated my choice.
BUYER BE AWARE!!!!!!!!
from Orlando, FL
I would put 0 stars if I could! Do not buy this cook top! This is the worst appliance I ever had!This cooktop burned twice in a matter of a 6 month. First time it burned after 3 months of use. Leaving my family and my one years old son without cook top for almost one month. they wanted to repair it but parts were on a back order. No timeline, no answers when it might be replaced. NOTHING. They finally replaced unit because kitchen aid couldn't find a parts. This Thursday it got burned again, after another 3 month. What a quality! Moreover, it's sparkled and lite up like a Christmas tree. Very dangerous! This is 240 watts cooktop. In addition to that, customer service scheduled my appointment on Saturday and confirmed it twice; however, today I found out that Appliance repair center was not even open on Saturdays. I've cancelled my weekend plans for this appointment...... Just a waste of time and money. Highly recommend you to buy a different brand, which now I'm going to do myself!
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