Average Customer Reviews
Energy Star Rated - Yes
Style and Design
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(based on 37 reviews)
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Most Liked Positive Review
Great refrigerator for limited space
We could not fit a 25-inch or 3-door refrigerator in the space available in our kitchen, but we wanted as many features as we could get. This refrigerator was an excellent...Read complete review
We could not fit a 25-inch or 3-door refrigerator in the space available in our kitchen, but we wanted as many features as we could get. This refrigerator was an excellent choice, also quiet, energy efficient and easy to use.
Most Liked Negative Review
I did a lot of research looking for a refrigerator the correct size to fit into our smaller kitchen. This product (LG LSC23924ST) seemed to be the one. I had seen both positive...Read complete review
I did a lot of research looking for a refrigerator the correct size to fit into our smaller kitchen. This product (LG LSC23924ST) seemed to be the one. I had seen both positive and negative reviews of this product, but trending toward more positive (as per Consumer Reports. Also, the LG website is very biased based on feedback at other sites, must be filtered). I hoped for the best regarding the negative comments.Looks nice. Set up by delivery company. Arrived, turned on but was not cooling. I spoke with the company that delivered, was told may take up to 24 hours before becomes sufficiently cool (which I have never heard before, manual states 2-3 hours). My old refrigerator was hauled away when delivered, so I began process of icing down all of our refrigerator items thinking this may take a bit. Unfortunately, late that day, was still warm inside. Not in demo mode, all other functions work except it just does not cool (not that this is an important feature or anything). Two day later waiting for service call, still warm. Nonetheless, I had to throw about $150 dollars of groceries out. Spoke with LG, who essentially said "too bad...so sad" but our warranty doesn't cover food loss despite a poor product. Will be sending back. Does any one make anything of quality anymore? Or is it a secret plot to get people to keep buying products again and again that should last ...?
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Reviewed by 37 customers
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So far I like it
About Me Avid Cook
Comments about LG Stainless Side-By-Side Refrigerator:
Have not had it long enough to really say much. So far so good.
Bottom Line Yes, I would recommend this to a friend
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Great side by side!
By Loki's mom
from Maryland, USA
I love my refrigerator! It looks great, works great, has lots of room, I love that the ice cubes fit into the reusable water bottles, and the filtered water always tastes good. The stainless steel does not pick up fingerprints and is easy to clean inside and out. It has LED lights and is very energy efficient. Since I have switched over to all LG appliances in the house we just moved into, our power bill has gone down significantly!
from Tempe, AZ, USA
My old fridge died and I had to buy one quickly. Glad I found this one except for the horribly annoying beeping when I'm having trouble finding something inside or putting things away after shopping. May be good with kids leaving the door open, but I would LOVE to have the option of turning it off!!!!! Related to that is that the door has to be SO far open to stay. If I really push it, it bangs on the door frame to the dining room. How 'bout just a normal place????
from Roaming Shores, OH, USA
I searched for 2 years to find a refrigerator with an ice & water dispenser that would fit in a smaller area. I finally found this & it had much better ratings than the others I had researched. I wasn't big on the side by side, I thought it would have less room inside, but it doesn't. It's spacious inside with plenty of room for everything I need +. I love the Quality of this refrigerator. Only drawback is the ice dispenser spits ice all over. I found I can easily deal with it by using a small pitcher for ice & pouring it into my glass. It's looks great & is very well made. Thank You LG!
(2 of 2 customers found this review helpful)
By Marsha, dahhling...
from Horse Capital, USA
I'm writing this review hoping the folks at LG will read it and work hard to improve quality in the future. I bought and had this refrigerator installed the last week of June, 2014. I've encountered several disappointments already, although the refrigerator unit is currently operating well. First, after reading the Owner's Manual I learned I must shut off the water supply to my HOUSE just to change the water filter inside this little refrigerator. Had I known that I would not have bought it. LG recommends changing the water filter every 6 months, and also running 2.5 gallons of water through the line to purge the system. Ungh... Second, nowhere in the paperwork or the Owner's Manual does it specify what type of water filter is needed. So, I guess I'll need to shut off the household water, remove the filter, THEN I can locate a vendor to sell me a replacement, purchase it and finally install. Really?? Come on, folks at LG - you can do better than this! Include a replacement filter with the refrigerator. Good grief! What on earth were you thinking here? Third, after noticing all the grammatical errors in the Owner's Manual, I got a sinking feeling - is quality control emphasized or acted upon at LG? Reading the English section instructions I found nonsense statements such as (page 22) "Lift up the shelf on the part of the front in its totally." (huh??) and "Finally, tilt the shelf while taking out in the same time to remove." Page 16 has a spelling error and a statement that reads, "cool air enters through the refrigerator of the freezer section and moves up," yet the illustration below it shows all arrows pointing down. There is a "refrigerator of the freezer"?? Makes no sense. If the Owner's Manual alone is this bad,and changing the water filter is an onerous task, what does that suggest in regard to the quality of the internal mechanics of the refrigerator itself? Not good. I wish I could say I am confident I have a good, reliable and well-made product, but I am not. Truth is, I'm now quite worried my new LG refrigerator may not last or operate without problems. Sigh....
Bottom Line No, I would not recommend this to a friend
By Bonnie and David
from Morton Grove, Il
Comments about LG White Side-By-Side Refrigerator:
Every thing is easier to find less items forgotten, especially with clear boxes made for refigerators and freezers.
Sleek and compact
Holds more food than I thought and is so easy to clean
from Northern Illinois
The refrigerator door does not close reliably. Sometimes it leaves about a one inch gap. It looks like it is closed but it is not. You need to forcibly close it and check the seal every time. The freezer side door works OK. The drop chute for the ice maker ice is too narrow. Mine gives me frequent blockages when the ice chute becomes blocked. When the blockage is cleared the built up ice ends up on the floor. The icons for the electronic controls are not lighted nor backlit and subsequently are very difficult or impossible to see. Must have been designed by an engineer with failing eyesight. Big money for a not so good refrigerator. It looks good on the showroom floor but does not perform as well as it looks. I don't think I would buy another LG refrigerator based on my experience with this one.
from Prospect heights Illinois
About Me Casual Cook
This Refrigerator is everything we wanted , it is quiet and has plenty of Space for food You can hardly hear it running, great build quality. We were thinking of buying a bottom freezer until we happened upon this side by side model, it is everything We expected it to be and is well built. Would definitely recommend this product and also thanks ABT for great service.
Good fridge - Bad doors
from Gonzales, LA 70737, USA
The fridge works great, but the doors do not line up. I point this out to installer who said "the inside lines up ok" , & left. It works great but I spend a lot of time trying to push the freezer door in further.
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