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Reviewed by 3 customers
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(1 of 1 customers found this review helpful)
Worst Appliance I have ever Purchased
from Abilene, Texas
I bought this ice maker three years ago. After paying to have it installed and having a custom front panel constructed, the unit stopped working only after six months. It was under warrantee, so I was not concerned and it was fixed - or should I say not fixed. 8 months later the unit stopped working again. This time it cost me $225 to have it fixed. Six months later, stops working again and then I paid to fix it again. To make a long story short, this ice machine has been fixed 5 times in three years and my cost for repairs has exceeded $1,000. Last week it went out again. After talking to many in the know, installers, salesmen, and restaurant owners and managers, they all said that this ice machine is trash. OH, and all of these people told the best one made that does not have these problems, but I will not give that name on this review, because KitchenAid would not publish my comments. They probably want anyway. Buyer beware, do your homework first. Talk to people that know ice machines before you but this trash.
Bottom Line No, I would not recommend this to a friend
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SO FAR IM A FAN OF THE UNDERCOUNTER ICE MAKER
from Seabrook, TX, United States
BOUGH LAST WEEK AND INSTALLED OVER THE WEEKEND. INSTALL IS PRETTY BASIC IF YOU HAVE BASIC CARPENTRY AND PLUMBING SKILLS.. MACHINE IS QUITE AND MAKES QUALITY ICE...
Bottom Line Yes, I would recommend this to a friend
This product meets all of our expectations
from Richmond, VA, USA
We have had the product for almost one year. We love the size of the ice cubes and the rate it makes them! We thought is was slightly noisy at first but we don't even notice the noise now. I will (if needed) purchase another Kitchen Aid ice maker as long as they don't change the cube size and because we are very happy with the product.
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