Average Customer Reviews
(based on 498 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Best dishwasher I ever had
I have had a lot of dishwashers over the years, but none can compare to this one. It washes dishes better than any of the others. It also is my first built in...Read complete review
I have had a lot of dishwashers over the years, but none can compare to this one. It washes dishes better than any of the others. It also is my first built in dishwasher, all the others were portable. My melamine dishes that had long since lost their sparkle, until they came in contact with this dishwasher. It took several washes, but believe it or not, they sparkle like new after eadh wash!!!! The cleaning job it does is positively amazing! I am very pleased. It is not perfect however. The tall tub is great but what they do not tell you that the top rack is then extremely high, making its height short. The least little thing that touches the top sprayer dislodges the rear water delivery system bar from the back of the washer. The first time this happned, I almost fainted. I did not know what to do, but finally decided to see if I could push it back in and hope for the best when I pushed start. I have not had this problem, of course, with my other dishwashers. I am happy to say that once pushed back into position it stayed, and I have been Extremely careful about the hieght of articles put in the top rack. The instructions are a bit complicated because of all the features. I have not figured out yet how to lower the top rack. The tall tub is great, and I want to keep it, but I do not want to continue to dislodge the rear delivery system from the tub, either. I like the fact that the lower rack can handle my stove top pans and burners. I also can wash the any lid to any pot that I own. If the pans were not teflon lined I could wash them also.This dishwasher is SO quiet that I never know if it is running, even though the lights are lit on it. I have to open to find out. When Maytag says whisper quiet sound package they are NOT kidding!!!! My last dishwasher also promised this but it did NOT deliver. The only thing I could not hear about that dishwasher was when the water was filling it. Everything else was crystal clear. Thank you, Maytag for making a truly quiet dishwasher. Every product that claims in its specs to be whisper quiet, I have ever owned, may have quiet than others, but they still were very loud. Not so with this, though.The silverware holders are great, too. The removable grates in the top work very well if your silverware will fit into them. They hold more than I ever thought they would. The 2 silverware baskets can be either be connected or not. They are extremely solidly built. Again, Better than any other dishwaasher I not only have owned but seen. The handle on them is so sturdy that I can easily lift one out at a time so I can take them over to the drawer and put everything away, without walking back and forth to the dishwasher. I have tried to carry other of my silverware racks, but the racks have never been sturdy enough or their handles strong enough to lift them out of the dishwasher without spilling the clean silverware all over the floor. They baskets, however, I would not be surprised if they were still useable after being run over by a car! I can not say enough about this dishwasher, I like it so much. The stainless steel interior, though, really isn't stainless, It often shows streaks and strange smears or film on the door. The door also is extremely heavy. That can be an issue for older people like myself. It is not so far, and I do not expect it to be. The latch on the door is more solid than any other also.Another thing I really like about this machine, and one of the main reasons I bought it, is that the bottom rack does not come flying out the door when I pull it out. The other machines I looked at all had baskets that came out. There were not any stops to keep it from flying out of hte machine when I pulled it out. The first one I looked at like that, I opened the door, pulled the bottom rack out, as usual, and away it went across the showroom floor. Needless to say, that machine is still there.If you buy this dishwasher, you will not be disappointed.
Most Liked Negative Review
I would not reccomend this dishwasher!!!
Racks and tines are not adjustable. If you have tall thermal mugs or tall glasses they may not fit if they do you can only fit 5 or 6 glasses at a time in...Read complete review
Racks and tines are not adjustable. If you have tall thermal mugs or tall glasses they may not fit if they do you can only fit 5 or 6 glasses at a time in the top rack. There is plenty of height between bottom and top rack but you must be careful about what you put in bottom rack or it will melt or crack. I no longer use the drying cycle too hot some things melt even in top rack. Utensil baskets are too small and there does not seem to be a really good place to put them for optimum cleaning. Often there are untensils with food still on them. Same goes for food particles left on dishes & bowls, sometimes glasses have film as is they have not been rinsed well. We had a service call, they replaced the thermostat as possible problem. I use same dishwashing detergent machine came with and always check/fill the rinse agent resivoir with high quality product. I wash more dishes by hand now than I did with our old machine. I regret buying this dishwasher and certainly would not buy it again or reccommend it to anyone!
Reviewed by 498 customers
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from Pampa, TX
Comments about Maytag Black Jetclean Plus Built-In Dishwasher:
I have had this dishwasher since 2012. I have had to replace the control panel 3 times.
Bottom Line No, I would not recommend this to a friend
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Panel burns out every other year
By Jim the disappointed
from El Segundo
We don't trust MayTag anymore....The Panel burns out every other year. We are losing Money on this purchase. It's a known issue and not covered after the first year, MayTag doesn't even care anymore that they loosing a loyal customer.
Don't waste your money even in an outlet
from Louisville, KY
I bought this dishwasher about 2 years ago and installed it several months later. We were convinced of this one over another brand due to it being a much better product. It won't work. We paid extra and changed brands for a product to break in less than 2 years of light use (run maybe once a week). Since the warranty is only a year we have to buy a part and services or pay for an extended warranty that is almost as much as the dishwasher. At this point we will look for a brand that isn't junk and won't fall apart. Don't waste your money.
Runs quiet. But seems to have problematic rinseaid dispenser
By Dont have one
from Manning, SC
Quiet. Hope warranty holds to fix the issues. Problematic Rinse aid dispenser.
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
Clean dishes, broken door....
from New Jersey
Cleans dishes and glassware very well.Unfortunately, we have had many problems with breakdowns. The pump failed . The door separated from the control panel for the second time. The control panel failed. The soap dispenser failed intermittently, and would not release the soap pellet reliably. The controls are difficult to see and operate from a standing position. As this is my first Maytag appliance I am very disappointed with its operational and reliability issues. It is unlikely I will purchase this brand again.
So disappointed with this Maytag product
By Tired of Maytag
from Tulsa, OK
I bought this in Feb. of 2013. The brains/control panel died 1 week before the 1 year warranty expired. It was replaced free by Maytag with Maytag parts. It is now less than 2 years later and it has gone out again. It will be cheaper for me to buy a new dishwasher. IT WILL NOT BE A MAYTAG. I called their customer service, expecting that they would do something about this, but the only thing they would do was sell me a warranty plan that would cost 2/3 of the dishwasher. Why would I waste any more money on this? Even asked for a supervisor. He said there was absolutely nothing they could do. How can they make a product where the most expensive part of the item goes out twice in less than 3 years?
Not very happy
from Dandridge, Tn
Purchased at Loews, but they couldnt fine a record of it when I needed a repair. I had to purchase parts and repair myself.
This Mayt dishwasher product not designed for the real world
from Jackson, Mississippi
I purchased this dishwasher 2 years ago and have already put more than $225.00 in repairs and it still is not working. The problem is the electronics. The key pad is not functioning at all. I had it replaced, it worked for a while and then stopped working for a second time. NOTE TO DESIGNERS: In the real world we loose our electrical service due to storms, etc. When the power returns it is not always a clean signal...it may flutter before it returns. When this happens it causes your electronics to fail and causes we consumers to unfairly have to pay big bucks to get it fixed. I would hate to think that is your business plan from the beginning.
it work excellent but suddenly after 2 years something happen with the board not working probable from daily touch on the board we decide to fix it through Maytag repair (active App) and they fixed soon if i have to change it it well be ma tag again
from Shreveport, LA
My wife was skeptical about the dishwasher and after she tried it, she said she was so glad we chose this model.
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