Average Customer Reviews
Energy Star Rated - No
(based on 92 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Excellent Performing Washer
When we first purchased this washer we were a bit leery. The lack of what we normally would see for an agitator was not there and it made sounds that we had never heard...Read complete review
When we first purchased this washer we were a bit leery. The lack of what we normally would see for an agitator was not there and it made sounds that we had never heard in a washer before. However, once we started using the washer and saw the efficiency and quality our skepticism soon faded. It does an excellent job of cleaning and the spin cycle is awesome. It spins the clothes out so well that it has helped cut sown the amount of time the clothes need to be in the dryer giving a savings on our electric bill. We are very pleased that we decided to purchase this washer and would recommend it to any one.
Most Liked Negative Review
Goods and Bads
We bought the washer on June 30, Lets start with the good features I like the timer, it is a good feature and it is very easy to set up. Now the bad....Read complete review
We bought the washer on June 30, Lets start with the good features I like the timer, it is a good feature and it is very easy to set up. Now the bad. This is a washer that does not wash your clothes, Do not buy it, you will regret it.!!!!!!! I have tried all the possible settings, and none has done and acceptable job, i tried light loads, medium loads, and big loads, with little, medium and the top level of he soap, yes i did buy the he type soap. My wife was the first to used it, she complain right a way, sadly we didn't wash the first load until a week and a half after we receive the washer, and honestly I though she have done something wrong, so my methodical engineering mind set to the task to prove that the machine was ok and she was just not following the right directions. Like any good husband will do when getting new appliances, or electronics. Now three months later here i'm, with apparently no recourse to get rid of this machine that the only thing that has done is bring problems to my home and dirty clothes. Regarding the testing, Ladies and gentlemen, there was not mistake, i was really wrong, she was right,... right from the get go, and now... we have to do at least three full wash cycles moving and rearranging the clothes between cycles just to get the clothes with a resemblance of cleanliness, and forget it if we try to wash my 4 years old son socks, he walks all over the house on them, and his socks are what i would call heavily soil, but this was no issue for our old washer (God bless her soul, it died after 10 years of good service), the old washer up until its early demise able to handle my son socks with ease, no issues there, his heavily soil socks were clean.. kudos to the old timer. Now, the new GE washer does not even try to clean them up, i'm beginning to think it has a phobia.... a phobia to wash, a phobia to clean. I can just but wonder, how GE a leader in many industries could let this horrific machine get in to an assembly line, and worse in the market. This machine is suppose to be a washer, but does not wash, sacrificing the core competence of a product for nice belts and suspender is not even rational. I do for sure had fired the test engineer (s) that let this machine pass. It is really a shame and it has soiled not just my son socks but the high regard i had for GE products Future Buyer Please be ware and don't make the same mistake i did.
Reviewed by 92 customers
Displaying reviews 1-10
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Had to replace in less than 3 years
from Overland Park, KS, United States
Comments about GE White Top Load Washer:
I've owned this machine for a little less that 3 years. I had to have it repaired once within the first year. Now I have to replace it. Over time the weight of wet clothing, towels and blankets caused the drum to drop and metal is hitting metal when it spins. Really liked the idea of not having an agitator taking up space but it didn't help if washing blankets and comforters killed the machine. I liked the machine in the beginning but to have to replace it so soon was not worth it.
Bottom Line No, I would not recommend this to a friend
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So noisy it is emabarrassing!
from Chapel Hill, NC, United States
This washer is so loud and squeaky, cant use it if people are sleeping or if company is over. Terrible! I wouldn't recommend it just based on the noise alone. I bought a new home and the development company, thought they were doing us a great favor by providing is with this CHEAP washer as a discount on our purchase price.
Water level too low
Uses a minimum amount of water on wash/rinse cycle and doesn't clean as well as it should and leaves soap residue on clothes after rinse cycle.
Loud. Don't like adding clothes last.
from Midlothian, VA, United States
Like the machine overall. I don't like having to add detergent and fabric softner before adding clothes.
Bottom Line Yes, I would recommend this to a friend
from Dallas, TX, United States
I received this washer through American home shieid as a replacement and it is wonderful
Love my washer!
By Margo Morris
from Orange, TX, United States
Was a replacement from American Home Shield for my old washer and I love it!
Features great. Not complated.
from Camp Springs, Md
So far so good. Easy to use. Only been using maybe six months.
Difficult to get used to
from Riverside, CA, United States
I have had a number of clothing items torn up and shredded in this machine. I am glad it uses less water but find that my clothes do not come out that clean. I have to wash only on the delicate cycle
Worst Machine Ever !!
By loren james
from Los Angeles, CA, United States
I've never posted a review before, but just could not let this go. I've had this washer for 7 months. At first, I thought I would get used to the "new style". The longer I have it the more frustrated I am with it. Clothes come out horribly wrinkled. Soiled clothes don't come out clean. Cycles take way too long - on average a minimum of 1 hour. Spin cycles can go 15-20 minutes. To try to mitigate wrinkles, I try to remember to stop the machine's spin cycle early. It seems to help. But, who has time to "babysit" their washer? You can't turn off the Extra Spin Cycle if you use fabric softener. I use twice as much fabric softener and still have tons of wrinkles. I find myself ironing my knit tops! They used to come out soft and ready to wear. I can only wash 1 king size sheet at a time if I want it clean. Washer has a huge tub, but can only put in a 4-5 t-shirts to keep them within water levels. GE says you can load more into the tub, but my experience is clothes don't get clean. Doing laundry for my husband and myself has turned into an all day job. Lots of small loads all taking each 1 hour. I bought the washer because it fit in my space requirements. I should have bought a traditional agitator machine or a front load washer. I am seriously thinking of selling it and getting something else. Worst money I've ever spent. Bottom line... I use twice as much fabric softener, take 2-3 times longer to do laundry and end up having to do ironing that I never did before! Not good. Ditto
Worst Washer Ever
from Montreal, QC, Canada
I purchased this washer a little over a month ago, does not clean the clothes, leaves fabric softener stains on the clothing, and consistently makes a grinding noise. What a waste of money. Will never again purchase a GE product...totally useless.
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