Average Customer Reviews
(based on 5599 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Had to replace an old unit and chose this one because it looks like a higher end appliance. Installation was a bit difficult but overall i'm very pleased.
Most Liked Negative Review
Very disappointed with the fan.
I purchased a Whirlpool refrigerator, microwave, range. and dishwasher for my last home and very pleased with the performance, features and and quality of the appliances. I recently relocated and purchased a...Read complete review
I purchased a Whirlpool refrigerator, microwave, range. and dishwasher for my last home and very pleased with the performance, features and and quality of the appliances. I recently relocated and purchased a Whirlpool dishwasher, range and microwave. This microwave has been a disappointment because the fan does not draw the steam or smoke from the front burners of the range. It vents to the outside thru the roof and I had an authorized Whirlpool repairman come out to be sure it was properly installed. He said it was installed correctly and the fan was working. If I cook pasta I have to make sure I use a rear burner. I wish I had my old microwave!!!!
Reviewed by 5599 customers
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looks great, works great.
from Newmarket NH
Comments about Whirlpool Black Microwave Hood Combination:
Very happy with this appliance.
Bottom Line Yes, I would recommend this to a friend
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Issues w Cooktop ligh
from Cleveland, OH
I can NOT figure out the proper bulb to replace the Cooktop light and it continues to go out.... the official manual does not state what type of bulb and I can't find the specs on this website either which is very frustrating. I find ease of use not too be intuitive- especially when I want to use the defrost or melt option.
Bottom Line No, I would not recommend this to a friend
from Sparks, NV
I really like my new microwave. It's very accurate and easy to use!.
from Lone Jack MO
Gets the job done.
from Douglas, GA
We bought this three weeks ago. So far it is great. Quieter than my old one. The only reason I gave it a four star is due to the ambiguous defrost settings. I can not figure them out.
from El Paso
I received this microwave with my new house and I love it. It looks nice and works great. It is also very easy to clean
P)P CORN READY
By T Bird
from Montpelier, ID 83254
We had the Whirlpool we replaced for twenty plus years and welike this one even better
Great features, nice looking
from Aberdeen, MD
I needed to replace my 12 year old whirlpool over the range microwave and was worried I would not find one that looked as nice or worked as efficiently as the old one. No worries, I just replaced it with another whirlpool and it looks great and has all the features, plus some new ones, that my other had. Very happy customer!
Waste of Money Doesn't perform basic functions
from Fremont, CA
This microwave was installed in my new home so I am the first owner and began using it within a month or 2 of installation. I never thought something as simple as making microwave popcorn would be difficult for a microwave. I have used plenty of 1000W microwaves for the same brand and size of microwave popcorn. The bags do not pop the same way in this microwave as they do in multiple other 1000W. I even tested the same brand and size in the microwaves of friends with 1000W microwaves and consistently found that the other microwaves were able to pop the bags fully. The same issue happens with using a microwave popper (also tried in other 1000W microwaves where it works perfectly). As for heating things it takes 2-3 minutes to heat a cup of water. Its harder to tell with reheating items because I usually just put them in longer but with popcorn leaving it in longer just leads to burnt popcorn. I contacted Whirlpool and they sent a repairman who did some (in my opinion) very nonstandarized testing (he measured the rate of rise in temperature of a cup of water using my pyrex glass measuring cup not a standardized cup). He said it was heating just below the range. He tried to tell me that it was just one degree below so nothing should be done and I said the range is there for a reason. He returned and replaced some parts then said it was one degree above the range. The bottom line is that my microwave still does not make popcorn. I only use it to reheat food and make popcorn (almost on a daily basis with my previous microwaves) so it is completely useless. I hate to have to buy a brand new one and pay for installation when I did not even have the opportunity to pick a better product and this one has not worked from day one. Whirlpool should make a product that meets basic customer expectations and this does not!
Love My Whirlpool Microwave!
This microwave has quick use buttons and I especially like the 30 second button for quick reheat. The popcorn button has a choice for two sizes, making it less likely to burn the popcorn. Easy to wipe surfaces, looks great!
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