Average Customer Reviews
(based on 5606 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Had to replace an old unit and chose this one because it looks like a higher end appliance. Installation was a bit difficult but overall i'm very pleased.
Most Liked Negative Review
Very disappointed with the fan.
I purchased a Whirlpool refrigerator, microwave, range. and dishwasher for my last home and very pleased with the performance, features and and quality of the appliances. I recently relocated and purchased a...Read complete review
I purchased a Whirlpool refrigerator, microwave, range. and dishwasher for my last home and very pleased with the performance, features and and quality of the appliances. I recently relocated and purchased a Whirlpool dishwasher, range and microwave. This microwave has been a disappointment because the fan does not draw the steam or smoke from the front burners of the range. It vents to the outside thru the roof and I had an authorized Whirlpool repairman come out to be sure it was properly installed. He said it was installed correctly and the fan was working. If I cook pasta I have to make sure I use a rear burner. I wish I had my old microwave!!!!
Reviewed by 5606 customers
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Stopped working after 3 months of use
Comments about Whirlpool Black Microwave Hood Combination:
Started using the brand new microwave in November 2016 and after 2-3 months of use it began having issues. First, the switch for the door quit working. Sometimes, when the door was opened the light would not come on or it would flicker off and on. Sometimes, when the door was closed and you attempted to heat something it would think the door was still open and give you a "door" error. Now it has quit heating food all together. It will run, but when you take the food out it is still cold. Very disappointed in Whirlpool with this product. Even worse they won't replace it, they will only have it repaired. I fear that Whirlpool's quality and the pride they take in their products is following the rest of the undependable brands. They should have stood by their product and replaced it, no questions asked.
Bottom Line No, I would not recommend this to a friend
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Good Microwave Oven With Some Caveats
from Meridian, ID
Not a bad Microwave oven. We had it installed 1 1/2 years ago and have used it daily since. It is relatively quiet and does the job if the instructions for re-heating and cooking are followed. It is very nice looking and matches our Whirlpool glass cook-top range. My rating reflects two elements: The interior light does not turn on very frequently, so the oven will not work. I slap my hand to the side of the inside of the oven and sometimes, not always, works. My second complaint is there is no "Pause" control and one must turn it off and restart, which is a nuisance. I would recommend this oven, if someone could "walk me through" how to fix the light for reliable use.
By Landlords in FL
We bought this microwave to put in a rental. We love this brand and have great luck with its longevity.
Bottom Line Yes, I would recommend this to a friend
I purchased 2 months Happy with
Classy Stainless Microwave
By Jennifer the Upgraded Home Owner
from Saint Helens, OR
I bought this amazing over the range microwave a month ago and have loved it ever since. It heats food up quickly and efficiently. It's easy to use and I would highly recommend it.
Images shared by Jennifer the Upgraded Home Owner
Works great, easy install
from Morgantown WV
I bought this microwave and it's great
Very nice microwave, cooks evenly and cleans easily.
looks great, works great.
from Newmarket NH
Very happy with this appliance.
Issues w Cooktop ligh
from Cleveland, OH
I can NOT figure out the proper bulb to replace the Cooktop light and it continues to go out.... the official manual does not state what type of bulb and I can't find the specs on this website either which is very frustrating. I find ease of use not too be intuitive- especially when I want to use the defrost or melt option.
from Sparks, NV
I really like my new microwave. It's very accurate and easy to use!.
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