Average Customer Reviews
(based on 211 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Easy to use but unusually loud for an oven
Replacing an old double oven, we had several options in our price range. This model was on the short list because the 27" model wasn't a stripped down version of the...Read complete review
Replacing an old double oven, we had several options in our price range. This model was on the short list because the 27" model wasn't a stripped down version of the 30" unit. We weren't looking to remodel just yet, so keeping the cabinet size was important. I think that most of my comments should apply to the single-oven model and the 30" version too.As I mentioned in the summary, this oven is pretty loud. It's not a convection oven -- it doesn't have a fan that circulates air inside the oven chamber. It does, however, have a blower in the cabinet that I assume maintains a more even wall temperature. That blower is a lot louder than the convection fan we had in a unit in a previous home. It's our loudest appliance in the kitchen, excepting the disposal. Louder than the range exhaust fan, fridge or dishwasher. Not a big problem, baking is usually done in the daytime here, but it's something you just won't notice in the showroom.Overall, for about the same money we could have dual self cleaning (this one) or top-only clean + mild convection. We opted for the double clean, and haven't regretted it. Baking doneness is even enough, I think the cabinet blower helps with that. And it's electric, not gas, so evenness isn't that big of a worry anyway.Preheat to 350F takes under 8 minutes in a 72 degree kitchen, and the display shows the temp. during that time.It's got two clean modes. The regular one is the type you're used to: oven door is locked shut for 3 or 4 hours while the oven is cranked up to maximum temperature and spills are burned to ash. The kitchen gets hot, and a little smoke wafts around as all those drippings are incinerated.The other clean mode is the "steam clean." You follow the instructions on the display, pour a measured amount of water on the "floor", close the door and let it go. Since it's just boiling the water it doesn't get very hot at all, and the whole cycle takes about a half hour. When done, you wipe the (hopefully) loosened gunk off and mop up the excess water -- it leaves more than I expected. Recent messes are generally softened enough to get them fairly clean. It's not a replacement for the high-temp clean, but is more of a maintenance step to be used periodically, especially after making a mess.The control panel/display is very good. Meaningful text on a large display prompts you through all the steps needed to clean, bake, broil, use the cook timer (which turns off the oven when done) and the kitchen timer. The kitchen timer is independent from the cook time, so you can use them both at once. The only function I can't figure out from the display prompts alone is the delayed bake ("start time"). I tried it for grins, didn't figure it out, and never bothered to check the manual -- probably won't do it, since I don't figure I'll ever use that anyway.Bonus points for the controls: If you enter a time like "90 minutes" (instead of 1:30), is doesn't freak out and turn off the oven like a couple other brands out there (you know who you are). It just counts down the 90 minutes -- just like you'd expect it to.The doors and windows stay cool enough to be touched without discomfort. This is a plus with kids in the house.Quirks. The cabinet blower keeps going after the oven is turned off until it's cooled down. Also, every so often, the oven shuts down for a second or two, then resumes everthing like nothing happened. Temp stays set, clock doesn't lose time, timer keeps right on counting. If it weren't for the noisy blower, you'd probably never notice. It's not frequent or predictable enough for a service call, but I might do it before warranty is up.
Most Liked Negative Review
The product is unacceptable because of high sound of fan dur
I purshased the oven and after using it for one day I told the dealer that it was unacceptable due to the high sound level that I presume is from the cooling fan. It...Read complete review
I purshased the oven and after using it for one day I told the dealer that it was unacceptable due to the high sound level that I presume is from the cooling fan. It sounds l;ike my microwave when it is running. It will be removed from my house by the dealer and I will buy another brand. I believe the product is defective
Reviewed by 211 customers
Displaying reviews 1-10
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great even baking
By t herself
from modesto ca
Comments about Whirlpool 27" Bisque Electric Double Wall Oven:
I love my new oven it replaced one 25 years old
Bottom Line Yes, I would recommend this to a friend
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from San Rafael, CA
Very noisy fan.
Bottom Line No, I would not recommend this to a friend
Beautiful Addition to our kitchen
from Cumming, GA
Bought this to replace the 20 year old Kenmore double oven that finally quit on us. We looked at many brands and decided to go with this one, even with the reviews about the noise. It is like getting used to living by the train tracks. Very loud fan, but it works well. It is attractive and is getting a lot of use. Even baking temperatures giving level cakes. Have not tried the cleaning features yet. Would have gone with a 30" if our cabinet would have supported one that size, but happy with the 27"
(1 of 1 customers found this review helpful)
from Bethesda, Maryland 20817
Very good compared to our previous Thermador.....One problem, however, is the adherance of aluminum foil to the bottom of the oven.....Your Technician was able to assist with this.....I would suggest a warning in advance....thank you.
heats quickly & cools down quickly.
from San Bernardino
Bought this a month ago & love it.
Works better than expected
By Sunshine Girl
from Georgetown, TX
Best Double Wall Oven
from Chicago, IL
My new ovens are so spacious and being able to heat one rack is wonderful. I also love the warming feature. A great choice!
from Hampton Cove, AL
Couldn't be happier
Beautiful but Noisy
By Disappointed in DC
from Washington DC
This oven is extremely easy to use. It looks very sleek and shiny. It cooks well and is well regulated. However, while the oven is on, there is a fan inside somewhere "cooling the electronics" (according to the installer) that is very noisy, and after cooking is done and the oven is turned off, the fan continues to run for 15 minutes. It's unacceptably noisy.
By Kevin with the damaged new oen
from Amherst, NY
The oven is fine. My wife put an oven liner in to keep ovens clean. IF YOU READ THE MANUAL you will see a 'do not use aluminum foil' area. How many people sit down and read the manual before using a kitchen appliance? We damaged the oven - totally our fault - YES. BUT there should have been a label or sticker because I am sure this happens frequently. Now we have a new double oven that was expensive and is already damaged. - NEXT ISSUE - I called Customer Service and was told I needed a service call.I said - if there is nothing that can be done lets not waste our time with a service call - I was told OH NO our technicians are trained to deal with and resolve issues like this. OK set up service callService person comes and immediately says - there is nothing that can be done about this - we see this frequently. He called in to verify - the Whirlpool technical person - refused to let the customer hear what he was saying.VERY POOR HANDLING of this situation - Here's an idea instead of worrying about labeling everything in Spanish on your boxes and manuals - do some thing useful like a big warning sheet of paper or stickeras many people use oven liners and you know this is a problem
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