Average Customer Reviews
Energy Star Rated - No
MATERIALS AND FINISHES
(based on 430 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Buy This Washer!!
This is the first front loader washer I have purchased. After way more due diligence than any one person should ever do for an appliance, I decided to replace my energy hog top loader...Read complete review
This is the first front loader washer I have purchased. After way more due diligence than any one person should ever do for an appliance, I decided to replace my energy hog top loader with this LG front loader. I was hesitant to do so, but in the end just did it. Iâ€™ve read horror stories with all of the brands out there, but seemed to read way more positive reviews on LG than any other brand. I bought this model before there were any reviews out there on it taking a risk, but I am glad I did! I have the mind of an engineer, and have probably spent too much time studying how it works. The amount of water it uses for the amount of laundry is minimal. I did a full load of towels and it used about 28 gallons of water in total. To do the same amount of towels in my top loader (double rinse), I would have had to do 2 loads and would have used about 130 gallons. I read reviews about the spin cycle shaking too much. My machine is on a concrete floor, so it might be different on a wood floor, but it doesnâ€™t shake at all. The one thing that I did not read in any of the reviews for any of the front loaders is that if you have particularly high water pressure, these washers will cause your pipes to hammer (or bang throughout the house). I canâ€™t imagine that would be very good for the plumbing. Youâ€™ll need to get something called a Mini-Rester Water Hammer Arrester. They are very inexpensive and solve the hammering problem. I have extremely few and extremely minor dislikes about this machine. Iâ€™ll list my likes and dislikes below and you can judge for yourself. Likes: â€¢ I can fit double the laundry in this machine than I could my top loader. I can fill it up completely and it still cleans everything in it. Pillows, blankets, queen size comforter, over a dozen pair of jeans; no problem! â€¢ If I dropped a sock on the way down the stairs, I can still go back and put it in after the machine has started. If you hit the pause button, the door will unlock for you. The only times it will not unlock is if it senses that the water is too hot (on the sanitary and allergiene cycles) or if the water level is too high, which it is not on most cycles. â€¢ This machine has a cycle for every load possible! And, options like steam that you can add to the cycle. I especially like the Sanitary and Allergiene cycles for my sheets because I have allergies. Yes, they take a while, but itâ€™s worth it. And I can fit 4 sets of queen sheets in there at a time so in the end, I donâ€™t think itâ€™s unreasonable. â€¢ Most cycles are pretty fast â€" no longer or not much longer than the top loader. It adjusts the amount of time depending on the load size too. A full load of towels might take an hour, but youâ€™re washing double the amount you could in the top loader and the dry time is cut down because it extracts most of the water in the final spin. Most loads seem to take around 45 minutes. â€¢ Very fast spin speeds for things going into the dryer which cuts down dry time and energy used significantly. I tend to hang my dress shirts and pants to dry, so I use a slower spin speed which also does a good job without wrinkling my clothes. â€¢ Extremely energy efficient and quiet! It adjusts the amount of water and time depending on the load size. Because it has a direct drive motor, the only sound it makes is the sound of the laundry crashing through the water, which is very minimal. Spinning has a slight hum, but if you close the door to your laundry room, youâ€™ll never know its running. Dislikes (however insignificant): â€¢ The washer door is not reversible, so it has to go on the left. Seems like most all front loaders are like this, but itâ€™s annoying because my laundry area is set up for the washer to be on the right. At least they made the drain hose and power cord long enough to accommodate this. â€¢ I donâ€™t like the tinted door. If you want to see whatâ€™s going on inside, youâ€™ll need a flashlight. â€¢ Youâ€™ll need to buy the Water Hammer Arrestor mentioned above if you have high water pressure. â€¢ I really wish it had a drain & spin with the option of adding a rinse rather than a rinse & spin, but not a big deal. â€¢ If you want the hot and warm water settings to actually use hot and warm water, youâ€™ll need to draw the hot water from the water heater to the washer. Because it uses so little water, by the time the hot water reaches the washer, itâ€™s already half full so what you really get is cooler water than expected. If you have a laundry tub, as I do, you just have to run the hot water in the sink until hot water comes out so that the cold water in the pipes arenâ€™t fed into the washer. If you donâ€™t have a sink, you could always use the pre-wash feature to solve the problem. I suppose this is an issue with all front loaders. â€¢ I think the price for the machine is not far out of line, but the price for the drawer underneath is outrageous. I opted to not get it because of that. Would be nice to have it.
Most Liked Negative Review
Does not work properly with tankless water heater
I was forced to return this washer for a refund because it would not work properly with my high-efficiency tankless water heater. The washer does not so much wash clothes as it does...Read complete review
I was forced to return this washer for a refund because it would not work properly with my high-efficiency tankless water heater. The washer does not so much wash clothes as it does 'play' with them. Instead of simply filling the tub and getting on with washing, it first bounces them around intermittently, while periodically squirting hot water on them a second or two at a time. This happens many, many times in a row at the beginning of the wash cycle. The result is that the water heater is triggered to come on, but then has to shut down immediately because the washer quit drawing hot water. As a result, the washer never gets hot water and the water heater gets excess wear and tear. LG set up an in-warranty service call, but the repair people informed me that this was 'normal' operation. Do not buy a high-efficiency washer like this if you have a tankless water heater without a recirculation system (which would defeat the savings of a tankless heater anyway).
Reviewed by 430 customers
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By Big Ernie
from Riverside, CA
Comments about LG Turbo Wash Graphite Front Loading Washer:
I bought this washer approximately 3 years ago and have really enjoyed the ease of use. I will say that just this past week it suddenly stopped working, it would not power on. Luckilly I had the 4 year protection, so the part and labor was free (I believe it was just a fuse, no major repair) But the overall functionality of it is great. The repair even gave me some basic tips on how to maintenance it (I'm sure most people know these simple tricks, but I didn't) I would reccommend this washer for purchase to a friend.
Bottom Line Yes, I would recommend this to a friend
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from Washington, United States
The worst product ever. Spent lot of money for the repair itself.
Bottom Line No, I would not recommend this to a friend
Best Washer Ever
from Honey Brook PA
I hope this washer lasts forever because I have never had one that worked so well. Quite, efficient, speed; it has them all.
Best washer I have ever had!!
from Orland, IN 46776, USA
My mother has always had a front loader and advised me to get one but I was nervous about one since I had only ever used a top loader and was satisfied with the results I received. I also read some reviews about others that experienced musty smells and clothes that were not clean. I have to say, I was nervous for nothing! This is a great washer. The cycles are quick and my clothes are always clean! The steam and sanitary functions are great. I wasn't sure I would use them but I have and they are awesome for extra cleaning power. The washer also handles large loads! We are a family of seven and have a lot of laundry! I am very happy with my purchase!
Great Multi-functional Dryer Features
from Arlington, TX, USA
The steam features on the dryer is great for sanitizing and cleaning of delicate items that are not advisable for washing.
By Judy S
from San Francisco Bay Area, CA, USA
I'm new to having one of the recent generation of washers, with all of the electronic bells and whistles. I love it - especially the load sensing, and water thriftiness. The only downsides that I can mention are the mediocre user manual - a number of functions are less than clearly explained and the lack of ability to leave garments to soak the way that one can in a top loader. That said, it does a splendid job of cleaning clothes. BTW, it doesn't recommend using Oxyclean, in case that's a beloved product. The website has informative sections on using the machine...
from Ansonia, OH 45303, USA
I like how the washer does not tangle your clothes when the washer is done. It does vibrate alittle before it starts to spin, but when it starts to spin it stops vibrating. I've only had the washer for a month but I really like it so far.
BEST CLEANING EVER of CLOTHING.
from Clayton, IN 46118, USA
Front load washers 100% better than any top load. Excellant at getting all dirt out.
We are a "LG Family"
from Park Rapids, MN 56470, USA
After 12 years, we have upgraded to the WM3470HVA being there seems to be only two switches in our house that go on, first the basement light and then the LG Washing machine!!! It's always another load, Mom's & Dad's laundry being they need nursing care. We also do Lake home linens for private "Lake Home Clients". And I get dirty too, every day! We bought an LG Washer for our Son's Wedding present being they have 6 teenagers and they have just upgraded this week to a new LG front load, washing machine. I haven't seen which model yet? And our Daughter liked ours, so she bought an LG for her new home. All the way around they are a very good heavy duty, quiet, efficient, economical, front load, washing machine. Your next machine should be an LG, check them out!
Awesome Washer Love the big drum
from Fort Wayne, IN, USA
I am in love with my LG washing machine!!! Lets face it most people hate doing the laundry, although that part hasn't changed by my purchase it certainly has made it considerately much more pleasant. This washer is a dream! I have three boys so laundry for me is a never ending job. The large drum allows for a big load and performs beyond all my expectations. My clothes spin out like they are supposed to which helps cut the drying time down. I know this will sound crazy, but I even get a smile on my face when the cute, pleasant chimes signal that my load is complete. I am extremely pleased with my purchase and I am looking forward to adding additional LG appliances to my home in the very near future. Thank You for a wonderful machine.
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