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Belkin Router Support
By Matt Brown
from Hartford, CT
About Me Quality Oriented
Although I am somewhat computer savvy, the Belkin Router is not easy to set up and it comes with virtually no instructions. Eventually, after having some problems with it I called their - you should excuse the expression - "support" line. While I have great respect for all of the Indian sub-continent, the sing-song person I spoke with presented a real challenge in trying to determine just what he was saying. In addition, his knowledge of his product line was very, very weak. After I finally found a way to resolve my problem issues (by myself, by the way) I learned that several of the things I was told by Belkin "support" were false - notably that a second wifi network name was not because of the nearness of a neighbor, but rather a "feature" of the Belkin router itself. Turns out the Belkin router sets up a "guest" wifi network name with NO security!!! I was able to delete it and now my system works fine.But don't buy this unit unless you are very, very knowledgeable in setting up your own wifi network!
Bottom Line No, I would not recommend this to a friend
Merchant response: Abt is an authorized service center and can provide technical service on the product we sell. Please contact Abt at 847-967-8830 for assistance.
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"I would buy this product again and agai
from Tucson, AZ
Your presentation of the product in the box was very well though easy and ready for installation. I was very please. Thank you, thank you, thank you.
Bottom Line Yes, I would recommend this to a friend
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