Average Customer Reviews
Energy Star Rated - Yes
Materials and Finishes
(based on 350 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Ice Lover Disappointed
In a previous home I owned a French door type fridge I loved. Then I moved to a new home with a side by side and HATED it. Recently I bought this model and...Read complete review
In a previous home I owned a French door type fridge I loved. Then I moved to a new home with a side by side and HATED it. Recently I bought this model and thought all my previous comforts would return. Not so: 1) Door Trays - there are only three trays on the right door. There are pre-designed grooves for me to adjust the trays up or down, but if I want to adjust those trays as I plan to use them, there are not enough grooves (obviously the lower shallow one shouldnâ€™t be moved to allow space for the bottom drawer). The tray designer seemed to think I would only use this space for TALL LARGE items when I actually use my door trays for all those small jars and condiments that get shoved into the back of the fridge. So, I feel robbed of door storage!! (And it doesnâ€™t come with an egg tray either). 2) Ice Maker â€" the ice frequently freezes together and will not dispense. As an ice lover, this is quite annoying, as I have to get into the freezer to unclump it. I don't think the â€œIcePlusâ€� feature really works, as it doesnâ€™t appear to make ice any faster. You will definitely have to plan ahead for parties or purchase ice. 3) Ice Maker Handle â€" the handle to open the ice maker is SO stiff, I feel like I am about to break it OR hurt myself as I use so much force to open it, I fear I will be hitting my elbow against the fridge door! This wouldnâ€™t typically annoy me so much except I am opening it a handful of times throughout the day to break up the ice that has frozen together. 4) Water Dispenser â€" there is a slight delay in the dispensing of the water. And when it does come out, the force of it hits the cup and splatters onto the fridge/floor/person. Iâ€™ve also had people put their cup on the tray and hit the water dispenser and splash water onto the floor/themselves. Lastly, while Iâ€™d like to rave about all the other pluses of this fridge, it is, after all, a refrigerator and it is doing everything Iâ€™d expect a fridge to do. However, when/if all things are equal, we look at the features to help make our decisions. Unfortunately, I paid a third of the price for my previous fridge that I feel has better features.
Most Liked Negative Review
Problems after 16 months
I bought LG thinking it had a good reputation and was reliable. It has been a good refrigerator, except that after 16 months, I have an error code (1f) something to do...Read complete review
I bought LG thinking it had a good reputation and was reliable. It has been a good refrigerator, except that after 16 months, I have an error code (1f) something to do with the ice maker. Now, I'm regretting buy a refrigerator with all these features. Old refrigerators without electronic features just seem to run forever. Aggravated that I spent so much on this and now have to spend more to fix it. Life is NOT good and shouldn't have problems this soon.
Reviewed by 350 customers
Displaying reviews 1-10
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from Albuquerque, NM, United States
Comments about LG Ultra-Capacity Black 3-Door French Door Refrigerator:
Only negative is that the ice maker needs to be opened up periodically and the ice unclumped. Other than that it is a wonderful daily experience and we are thrilled to own one.
Bottom Line Yes, I would recommend this to a friend
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Broken just after 3 years
from La Mirada, CA, United States
Just over 3 years it's broken!!! Such a disappointment.
Bottom Line No, I would not recommend this to a friend
Handles Need Improved Finish
from Parker, CO
I've had this fridge for one month. Basically, I really like it, but there are a few cosmetics that need to be improved upon. The handles are made of a glossy black finish and do not wipe off easily with a sponge, even when you apply pressure. Do NOT use abrasive cleaner or even a gentle scouring pad to remove any caked-on food, or it will dull the shiny handles. Not practical. I also have a tiny scratch on top of the freezer drawer just by opening and closing it, so be careful there as well. Apparently, the black finish scratches easily. My last fridge's doors (side by side) closed easily with a light push. These doors do not. Make sure you don't walk away before checking the fridge doors are completely shut. Otherwise, the looks and functionality of this refrigerator are excellent.
from Naples, FL, United States
BEST EVER! LOOKS GREAT, WORKS GREAT. IT IS VERY QUIET AND THE BOTTOM FREEZER IS AMAZING
Great value and excellent features
from Fraser, MI, United States
What a great product quite,easy to adjust the shelves,good lighting.
Our New Refrigerator
from Ocala, Florida
We bought this refrigerator to update our kitchen.
from Hot Springs, AR, United States
We bought this frig Labor Day weekend. I really like that the ice and water are separated. My husband was always forgetting to move the switch and would get water when he wanted ice with our old frig. I love the door buzzer when doors are left open for too long. The only two things that I would change would be 1) when getting ice or water being able to open the other door and look in the refrigerator. and 2) the top basket in the freezer be metal. We have NOT had any problem with the plastic basket in the freezer but would just prefer metal. These two things are the only reason I am not giving 5 stars. Overall, we all really like this product and am very satisfied!
from Conroe, TX, United States
I bought this refrigerator on black friday & absolutely love it! It has plenty of room & I love the slim ice maker in the door. The LED lights are amazing & I love that it dings when the doors are left open.
from Mesa, AZ, United States
Bought 2 months ago. Can store 3 large pizzas in their boxes on the second shelf!! Love the space. Only reason I gave it 4 stars is the small amount of ice it produces. We always run out.
from Bel Air, MD, United States
plenty of storage room convient and useful. Great reviews
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