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(based on 64 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
This will surprise you
I'm the husband that made the decision to buy this machine. I made that decision based only on what I knew of customer service. In short, LG stands alone at the top of...Read complete review
I'm the husband that made the decision to buy this machine. I made that decision based only on what I knew of customer service. In short, LG stands alone at the top of that pile----nobody else even comes close. I figure if they give good customer service then the quality of their machines can't be bad. I was right---as usual. My wife just loves her Dishwasher. First with her---everything comes out sparkling clean---no need to prewash or rinse before putting them in the dishwasher---just scrape off excess large particles so you don't have to clean them out of the filter later. Put forks and plates in there with dried on egg yoke---they will come out sparkling clean----we haven't found anything that this dishwasher won't clean--and we've tried. It is an absolute fact that every thing we've put in there comes out just sparkling clean--everything. She loves the fact that she can adjust the pressure of the sprays top and bottom-----sometimes she needs strong pressure on the bottom rack to clean pots and pans but needs only a little pressure on the upper rack where she has fine china or whatever. Steam?---you want steam---just select it and go. I'm just so proud when she raves on about what a great dishwasher this is---me, I just like that it's very quiet and that it pleases her. In our time we have had just about any kind of appliance you could mention---and I've had problems with quite a few of them---and I've come to know about customer service--most of my experience in that area has convinced me never to buy another of those machines. The research I did prior to buying this machine was aimed solely at customer service---and LG ---by every account I've read---and some testimony of friends that own LG appliances---have let me to buy their product---and my choice of this model could not have been better----It's a wonderful machine---LG will back it---I know they will because that's the way they do business. They have earned the praise I give them i this report. PS---Use the rinsing compound ---as they recommend.
Most Liked Negative Review
A bit disappointed in the cleaning performance
I traded in a Samsung new dishwasher for this LG model. Having an LG washer which I love made this an easy choice for me. What I love is the adjustability of the...Read complete review
I traded in a Samsung new dishwasher for this LG model. Having an LG washer which I love made this an easy choice for me. What I love is the adjustability of the racks, the 3rd shelf for utensils and small plastic items, the quietness of use, and the utensil basket. the appliance is very sharp and easy to clean. I also like the fact that you can take out the things you don't want like the plastic wine glass holder and the handle and tops on the utensil rack which I feel is unnecessary and cumbersome. What I don't care for is the configuration of the 2nd rack in that the 2nd rows are so skinny that they are pretty much unusable. I can't fit any of my glasses or mugs in them. I wish they were more uniform in size. I also find the flashing lights showing the cycle to be very annoying. It should not have to flash. The dish detergent dispenser does not close very easily and the dishwasher door won't hold up halfway; you have to push it up until it locks into place. I have found that despite using a rinse aid that my dishes are still wet and some have a cloudy film on them, especially my glass measuring cup bottoms. It seems that it is making the measurements fade on the cup. I tried the steam cycle and it takes off lettering on items. I also have not been impressed by the level of cleaning power on my dishes. Many still have food particles on them. If anyone has any suggestions regarding any of these items, please let me know. I have been using the Normal cycle.
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Reviewed by 64 customers
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from Atlanta, GA, United States
Comments about LG Fully Integrated Built-In Stainless Steel TrueSteam Dishwasher:
We have had the dishwasher for over a year and like it. We have two issues. First, in a load there is always a few items that don't dry. Always need to wipe some items off before putting away. Second, we have found a few drops of water coming off the bottom left front of the machine near the end of the wash cycle. Not every load but just sometimes. It is very small (almost not enough to notice) but enough so stain the hardwood floors in our kitchen. I call LG support and they claim it is humidity related. The serviceman they sent out could not find anything. Said if problem persisted he could replace the door seal. When I called him back to do so he never returned multiple calls. I replaced the damaged floor. Now we put a bowl down to catch any drops if it occurs. Not exactly what you want to do with a new machine but it works.
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from Blackwood, NJ
This is without a doubt the worst dishwasher I've ever owned. Unless I use the strongest steam setting, the dishes come out dirty. My plates will not stand up when stacked - they lean over on each other. The folding tines fall down at the slightest touch. Based on my experience with this product, I will never purchase an LG appliance again. Don't waste your money. This is NOT a cheap machine.
Bottom Line No, I would not recommend this to a friend
QUIET - I mean quiet.
from Lansing, MI, USA
Unless used on Steam Cycle it does not clean as well as our old machine and it leaves spotted dishware. It is extremely quiet. Satisfied but was expecting more from this pricey unit.
Bottom Line Yes, I would recommend this to a friend
By mom of twins
I really like this dishwasher. Having used many other brands in the past this is the first LG I have purchased. Having three racks to separate things is wonderful. I don't end up with spoons nesting together and not cleaning. The screen in the bottom is removable to clean, This is great with kids who don't always rinse things. After my husband finished connecting everything and I ran it for the first time, we stood in the kitchen looking at each other and asked is it running? It is so quiet we were not sure if it was running or not. Recommend this product to everyone I know who is looking to replace an older dishwasher.
love love love this dishwasher
from Athens, GA
We had an Electrolux dishwasher so the bar was set very low. Lots of space, cleans very well, very quiet, easy to install. Absolutely love the 3 row and the steam cycle. It steams on both levels. We looked at several dishwashers. Never had a LG. I am convinced that LG is the real deal. We got a good deal on the dishwasher due to some tape on the outside door. It however is worth every penny they are asking for it.
from Southbury, CT, USA
This dishwasher has plenty of space, adjusts nicely, cleans well, very quiet. I like the control panel and all the options. The cutlery basket could be designed differently. I am happy with this machine.
(0 of 1 customers found this review helpful)
DO NOT BUY!! PUMP FAILURES
This is a defective model with known pump failure issues. LG tried to correct by inserting a new type of filter, but that effort also failed. Buyer beware.
Quit and cleans to a smooth touch and shine
from Grand Haven, MI, USA
Best part runs quite and does not cause the counter top to get hot Looks great and can adjust all the tines to match what you need to clean
(1 of 1 customers found this review helpful)
By st. louis
from St. Louis, MO, USA
great options on partial or full load and delicate settings and very very quiet
from San Marcos, CA, USA
I absolutely love this dishwasher! I did my homework and searched for the top 10 dishwasher in 2013. This model matched everything we were looking for. The 3rd rack is perfect for our knives, big utensils, baby forks and spoons. The steam clean really cleans our casserole dishes! I have peace and mind if there's a problem because I can use my smartphone to diagnose the problem. The best part is when the dishes are done, the washer chimes a little tune. I'm very happy with this product.
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