Average Customer Reviews
Energy Star Rated - Yes
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(based on 31 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Very Nice Refrigerator/Freezer
Very clean and modern design. There were some issues in the first week: frost built up in the freezer (rearranged the food items for better air circulation), misaligned lid of the CoolSelect...Read complete review
Very clean and modern design. There were some issues in the first week: frost built up in the freezer (rearranged the food items for better air circulation), misaligned lid of the CoolSelect Pantry (repositioned some shelving components), occasional loud banging noises (installed plastic shims and taped down metal shields around cooling coils). After several calls to Samsung Services Center, Samsung ordered a locally contacted technician coming to our place (and beautifully fixed the problems). The unit has been working fine for the last 20 days (and counting). We are very pleased with its clean and modern design outside, matching well with other kitchen appliances. Inside, it is quite roomy (when compared to our old unit which was 28 cubic feet or 2 cb larger). Bottom freezer is more comfortable than the old vertical side-by-side, but we must pay attention to the drawer to be fully closed (a part of the reason of frosting). We like it that this model does not have ice/water dispenser--less parts to break down and not take up large space. LED lights are very pleasant to look at, aside from the obvious energy saving. Very quiet operations (after the banging noises were fixed).
Most Liked Negative Review
Very displeased - Extremely noisy with loud popping noises
This refrigerator is a very nice design and has lots of space. We like the fact that we got the model without the ice and water door dispenser and that the ice maker did...Read complete review
This refrigerator is a very nice design and has lots of space. We like the fact that we got the model without the ice and water door dispenser and that the ice maker did not take up usable food storage space. We do not use the ice maker and have it turned off. The downside to this refrigerator is that it make frequent and sometimes very loud popping noises. The manual and customer service state that this is normal. I've never heard a refrigerator make such loud noises and the only way this is normal is because of a faulty design somewhere along the way. I can hear these loud pops even while in other rooms of the house. I am really displeased that Samsung would state that these noises are normal. I also worry that they will continue to get worse over time. Overall, the refrigerator seems to work well as far as keeping things cold or frozen, but because it makes such loud noises, I could not recommend this model to anyone.
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Reviewed by 31 customers
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Would not buy
from St Louis, Mo
After having this refrigerator for a year it started making a loud noise. It turned out to be ice build up in the back causing the fan not to work properly. We had to take everything out and thaw it out. It never would keep things very cold after that. Every six months we would have to unplug it to defrost the ice build up. This week the sensors went out. We have had this model for 3 years and had a repair man out here 3 times so far. I would not buy this model. I loved this refrigerator the first year that we had it, but it has had cost us more in repair bills than the it is worth.
Bottom Line No, I would not recommend this to a friend
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Glad I purchased a Samsung
After looking at many refrigerators I purchased the Samsung. The reason for this was I liked the French doors and the freezer is on the bottom. There is a lot of room both in the refrigerator part and the freezer. The shelves in the top part are spaced nicely. Therefore, there is no problem with sizes of food going into the refrigerator. The fruit and vegetable bins are separately controlled so your produce stays fresher longer. There is a deli compartment which is important too. The lighting in the unit is very good. The shelves on the doors can hold many things too. All in all the refrigerator has what every person would want and more. It also runs very quietly. If you purchase one, you will not be disappointed. It's GREAT!
Bottom Line Yes, I would recommend this to a friend
from Athens, GA, USA
One week after delivery on Wednesday, July15, 2015, recommended temperature settings (37 degrees for fridge; 0 degrees for freezer) have not been reached. Temperature in freezer compartment remains steady at 14; refrigerator temps range between 41 and 54 even when the door stays FIRMLY closed at night or throughout entire day when at work . In order to achieve recommended temps, I reduced the digital thermostat to 34 and -5 respectively. Presently my 2 free standing fridge thermometers read 36 and 37; freezer temp still at 14. Hope this adjustment is all that is necessary for safe refrigeration. Searched for a dependable product - don't need bells or whistles - simply safe food storage.
Love my new Samsung Refrigerator with French Doors
I really love my new refrigerator, but is really very , very noisy. Day and night is making banging strange noises. But besides these on going noises, it has great features and is very big and practical.
Freezer door seal leaks
from Somerville, AL
Looked like a great fridge for the price. Lots of features. I was disappointed after just installing it yesterday, that there is frost built up along the top of the freezer seal today. I adjusted/readjusted the door for about two hours before I placed quarter inch strips of plastic behind the top part of the seal. Yes the fridge is level. The strips of plastic fixed it. This seems like it would be a common problem for this model. Overall, due to what appears to be a design flaw, I would not recommend buying this particular model.
love this refrigerator , well built and is perfect in size
from San Diego County, CA, USA
from Gustine, CA
from San Diego, CA, USA
This is the 2nd refrigerator of this model we have purchased. Absolutely no complaints!
Great Fridge but a bit noisy
The fridge has been in service for about 4 months and works great. Temp control is fine and the pull out deli drawer is awesome. Really like the freezer drawer in the bottom too as well as the digital controls. It has been making a fairly loud noise recently (can hear in next room). It sounds like a fan that is wobbly or striking something or is out of balance. Sound goes away when I shake fridge or slam door shut. Called Samsung today. They were very nice to deal with and are sending out a technician under warranty..
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