Average Customer Reviews
Energy Star Rated - Yes
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(based on 52 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Solid Investment from Supportive Company
We really like our fridge. For what we paid it is an extremely good value. There are a few usability items that could be improved. In the middle slide out drawer there are...Read complete review
We really like our fridge. For what we paid it is an extremely good value. There are a few usability items that could be improved. In the middle slide out drawer there are cross dividers that slide, so you can adjust the sizing of the compartments, but it doesn't lock in place and the kids are always bumping it. Soft packages travel from one compartment to the other making it difficult to keep organized. We could use some more slots for adjusting shelves in the main fridge. Within the freezer drawer there's a little drawer to provide additional organization, but the drawer isn't on extended rails. It only comes out about half the way of the main drawer. Its challenging seeing whats in the drawer. Overall we're able to organize our food items well, the glass shelves make it easy to see whats in the fridge. Most of the shelves are easy to remove and clean. Overall we're pleased with the product. My recent experience with customer service was wonderful. I tried cleaning the shelf above the crisper drawers and when I placed in the sink it shattered into a million pieces. the glass hit the porcelain sink and the vibration resonated in the glass causing it shattered. I opened a service request and I got a response within a couple of days. After a general review with the rep, and getting my ticket number I got a call within a few hours from a rep that setup replacement of the glass. He was considerate, understood the problem, and setup shipping. We got the replacement and they actually replaced the whole shelf. The design is a little different, but the new shelf slides in much easier, and the wheels for the crisper drawers are anchored by screws rather than all plastic. Our product is dates April 2014 and they're already making improvements to the product. Not only did they take care of our issue quickly, they went above and beyond, and I will continue to be a Samsung customer.
Most Liked Negative Review
We love this product but the ice maker is junk. We really wanted a good ice maker as we use a lot of ice. This one takes for ever for ice to come through...Read complete review
We love this product but the ice maker is junk. We really wanted a good ice maker as we use a lot of ice. This one takes for ever for ice to come through and even though we have it set to full cubes it comes out crushed. Changing our water filter is a pain. We took the filter out to make sure we are replacing it with the correct filter and reinstalled thinking it might leak without it. When I woke up the next morning there was water all over the floor. I took out the filter and still we have water leaking all over. Very frustrating. This refrigerator is huge and holds a lot. I call it 'the spaceship'. We love the deli drawer and extra drawer in the freezer. If it wasn't for the ice and filter problem we would have a winner.
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Reviewed by 52 customers
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This Fridge is Incredible
from Jacksonville, FL, USA
My wife and I selected this fridge as the first and central piece of our appliance upgrade. It has room for everything one would need in the fridge. The middle fridge compartment is huge and has a temp select feature that is great for hosting parties, canned drink compartment, or additional storage. The Freezer is a monster in size and the pull handles to open and close are design with thought. Handles angle up when opening which is a very nice design feature that may be overlooked in stores , but when you have a full/heavy freezer it makes for a lighter open/close experience. Ice and water dispenser is flashy and quick. The look of the fridge itself is futuristic and edgy which is awesome since it is the largest piece in the kitchen. This is a must buy if you are looking for a french door fridge.
Bottom Line Yes, I would recommend this to a friend
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love this refrigerator
from Sandusky ohio
this by far is the best and nicest refrigerator I have ever owned love the lights in every compartment and the stainless steel
Very Nice Fridge
from Portland, OR, USA
I have had the fridge for over 2 months now. I like it a lot. I really enjoy having cold, filtered water from the door. It is very convenient! I also like the middle drawer. We use it for items we access more frequently and snacks for my 7 year old daughter. Because we had to get the slightly more narrow 33" wide fridge, I've noticed that the door shelves are a little awkward, but are still pretty handy. The fridge space is perfect for us. Plenty of room and flexible shelves. Overall we really like it!
(1 of 1 customers found this review helpful)
from Norfolk, NE 68701, USA
This fridge is a pretty awesome fridge. I got a great deal on it and it looks and performs great. I've only had it for a month but it was a great addition to my kitchen. The only thing that I wish would be better is the water flow out of the water dispenser on the fridge but who knows maybe that could be a water pressure thing on my house and not the fridge. I'd recommend this fridge to anyone who wants a great fridge for the money.
from Indianapolis, IN
I based my purchase on expert reviews as well as customer reviews on this and other sites. I love the refrigerator - it is quiet and very well-designed. I had to pick something that fits in the space and this unit fits perfectly (although we had to relocate the cabinetry above the fridge - refrigerators are taller than they used to be). I love the drawer feature - my wine bottles used to take up most of the top shelf in my old refrigerator and that drastically cut shelf space. Now they are in the drawer and they fit perfectly, along with flatter items such as yogurt, butter, cheese sticks, etc. There is plenty of room and the shelves are adjustable. The freezer is cavernous! With the deep freezer bins, the on-door storage and the drawer that rests over the bins, there is almost more space than I could use. I have had no trouble with the icemaker...I get crushed when I want crushed and cubed when I want cubed. There is never a shortage of ice.
Excited for a new fridge!
I am in love with everything about this - though I do wish the ice was a little faster...and that there were more options to move shelves for space. But, we figure it out!
from Denver, CO, USA
The configuration and efficiency of the fridge has been great!
Holds consistent temperature and lots of room
This refrigerator stores more food than expected; holds consistent temperature and the deli drawer is a great feature
Unit would not cool on arrival. Determined refrigerant system was not charged at factory
(2 of 2 customers found this review helpful)
My two daughters have this refrigerator and i was impressed with theirs so purchased my own and I love it
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