Average Customer Reviews
Energy Star Rated - Yes
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(based on 127 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Be Aware of how to clean this fridge exterior!!
We had a 29 cubic foot Samsung French Door in a house we just sold and really liked it. Moved and decided to get a smaller version. Glad we did. It is just...Read complete review
We had a 29 cubic foot Samsung French Door in a house we just sold and really liked it. Moved and decided to get a smaller version. Glad we did. It is just as easy to use and performance is just as good, at least so far. One issue I have is not with the fridge but with Samsung. I cleaned the exterior just like the older fridge that was made from stainless. This one is not and the stainless cleaner doesn't work at all and left a mess no matter what I did. This time there was no owner's manual with it so I made a trip to the appliance center to be told we now have to go online to get the manual. Just found time to get online to download the manual and discovered using stainless cleaner will erase the letters on the digital display and is not to be used at all! That might have been useful information in the beginning!!! Use only mild detergent and water, drying with a soft cloth. Nice change but, really, what is wrong with including a written manual or making sure customers know about such a big change?
Most Liked Negative Review
Love the fridge; hate the noise
This is a great fridge cabinet. The layout, LED lighting, and ice maker. However, we are terribly disappointed with how much noise it makes. The compressor's low rumbling sound and the constant...Read complete review
This is a great fridge cabinet. The layout, LED lighting, and ice maker. However, we are terribly disappointed with how much noise it makes. The compressor's low rumbling sound and the constant LOUD popping noises are driving us crazy. Some popping I will accept during defrost mode, but not everytime the compressor kicks in. Our 20 year old fridge made less noise than this 1 month old fridge. I sometimes wake up a night from the loud pops! We are trying to get this fridge returned. Disappointing because we looked a long time to find just the right sized fridge, in our price range, with LED lights and no water dispenser.
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Reviewed by 127 customers
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Model # RF263BEAESR Fridge reveiw
This is my third samsung fridge second french door model.This is the only model that i am disappointed with.I is a bad design on the water/ice funtion key,you can't find it on the panel unless you have a light on because it is not back lit.The ice been keeps freezing shut and you cant get it out.The friged is very noisey when running and so is the ice maker.Sounds like someone is throwing the ice cubes in the storge bin.The other two samsung fridges which are different models that i own you you cant here run nor hear the ice maker when in operation.
Bottom Line No, I would not recommend this to a friend
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Very poor icemaker, plastic drawers are flimsy
from Orlando, FL
Even when the ice maker is working it only holds enough ice for 3 drinks. Unfortunately, it usually doesn't work. At just over a year the ice maker began to frost up and then instead of falling into the bin, ice would stick to the side of the ice maker. Now I need to chisel ice cubes off the side of the ice maker about once a week. It's difficult to get done and takes about 10 minutes. After I'm done I do my best to clean up all of the tiny pieces of ice but they always end up dripping down the inside of the door. About a quarter cup of water all over every product I keep in the door makes my fancy looking 2 year old fridge feel like junk. I've read the ice maker in this refrigerator has lots of problems and replacing it won't fix anything. The drawers have already developed spiderweb cracks across them and from what I'm reading, they will soon fail and need to be replaced with new drawers that will also last just over a year.
Plenty of room, and great looking fridge. Highly recommended
Bottom Line Yes, I would recommend this to a friend
(2 of 2 customers found this review helpful)
I just love this refrigerator. I like that I can make precise adjustments to the temperature, the ice maker is fast, and all the shelves are adjustable.
Great for a large family
This refrigerator holds a lot of groceries, and has a few shelves that collapse or fold up to accommodate for larger items. We love the design!
(1 of 1 customers found this review helpful)
Purchase of new refigerator
When it became time to purchase a new refrigerator I was almost overwhelmed buy the number of refrigerators on the market. The number of different Styles, designs, colors,sizes,prices and all of the different options available in all the different models. I did most of my research on line narrowing down to the brands,size, design, and features that were important to me. I went to several different retailers that handled the brands that I was looking at. After looking at several different models I decided on the Samsung. I found it to have all the features that I wanted. Their quality control was great, I could not find any flaws in all the ones I looked at and I felt it was the best value of all. I made the purchase it was delivered the next day and it has been flawless ever since.
Not happy with the ice dispenser
from Summerville, SC, USA
I love the refridgerator, however the ice dispenser is very slow and when you set it to give you cubed ice, it dispenses cubed and crushed ice. I called and had a tech come out and look at it because I thought it was defective and he told me that he gets a lot of similar complaints. There is nothing he can do to fix it so I guess I just have to live with it.
So Far, So Good!
Had this fridge for 9 months and when running, a noise has developed. Will have to call service and get it checked out. I gave mostly good since I don't know what to expect in the future.
from maryville tn
nice product only issue is water dispenser should be longer to make it more easy to fill small neck containers
Nothing but frustrated
I have had this product for a little over two years. I just had my 5th visit from a repair man. Each visit of course cost me time at work because of the five hour window in which calls are scheduled. The first repair was for a basic door repair but it took two service calls so a part could be ordered. The next series of visits was to address the water that was leaking from the unit. Water pools under the large deli tray, freezes, thaws and then drains out onto my floor. The first repairman came out, looked at the unit, said he had to order a part and come back to install it. He said it was something with the water filter housing. Not long after his second visit to install said part, I woke to a small pond in my kitchen once again. My call to have someone come out led to the same thing - an appointment for a repairman to tell me he had to order a part and schedule another appointment to install it. This time he said it was the motor fan that was freezing. And yes, it has happened again. A small pond in my kitchen because of this issue. This time I was told that the water tubes in the unit needed to be cleaned out. So, I say "NOTHING BUT FRUSTRATED" with this product. Samsung, please stand by your product. Contract with repair companies that fix it the first time and replace it when an issue arises over and over again.
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