Average Customer Reviews
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(based on 39 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Be Aware of how to clean this fridge exterior!!
We had a 29 cubic foot Samsung French Door in a house we just sold and really liked it. Moved and decided to get a smaller version. Glad we did. It is just...Read complete review
We had a 29 cubic foot Samsung French Door in a house we just sold and really liked it. Moved and decided to get a smaller version. Glad we did. It is just as easy to use and performance is just as good, at least so far. One issue I have is not with the fridge but with Samsung. I cleaned the exterior just like the older fridge that was made from stainless. This one is not and the stainless cleaner doesn't work at all and left a mess no matter what I did. This time there was no owner's manual with it so I made a trip to the appliance center to be told we now have to go online to get the manual. Just found time to get online to download the manual and discovered using stainless cleaner will erase the letters on the digital display and is not to be used at all! That might have been useful information in the beginning!!! Use only mild detergent and water, drying with a soft cloth. Nice change but, really, what is wrong with including a written manual or making sure customers know about such a big change?
Most Liked Negative Review
It's 'ok' but I wouldn't recommend it.
The good points: the freezer is roomy and I like the extra drawer in the fridge, except it's slightly inconvenient that both of the upper doors must be wide open to use it....Read complete review
The good points: the freezer is roomy and I like the extra drawer in the fridge, except it's slightly inconvenient that both of the upper doors must be wide open to use it. I don't know how you could get around that, though. It helps organize. The water filter is easy to change. The control panel is fairly easy to use and I like the LED lighting inside. Things I don't care for: it's a noisy refrigerator. Sometimes it sounds like a helicopter is hovering over the house then I realize it's the refrigerator. The ice maker bin is virtually impossible to empty (I have to have a friend help me get the bin out) and using the door dispenser is less than optimal because at first it spits out water and frost, then the ice comes, reluctantly. The stainless front is very difficult to keep clean, and to clean. It never really looks good although I am using a stainless cleaner that has been highly recommended. It did not come with a cover for the wheels which are an unattractive white plastic, so from across the room they were clearly visible, which detracted from the aesthetic appeal. I wouldn't buy this refrigerator again.
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Reviewed by 39 customers
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Ice maker is bad
from Fort Lauderdale, FL, USA
Ice melts all over inside and makes a mess all over the floor when ever you dispense ice. makes ice slowly.
Bottom Line No, I would not recommend this to a friend
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from Punta Gorda, FL
Works great. Has somewhat restrictive shelving due to in refrigerator ice maker.
Bottom Line Yes, I would recommend this to a friend
I made a big mistake buying this fridge.It leaks continuously and the ice maker jams up every other month. Do not buy this fridge.
from Southern California
Does everything right with exception to the noise level. Compressor is noisier than expected. Other than that, love the unit!
(2 of 2 customers found this review helpful)
(1 of 1 customers found this review helpful)
So much space!
from Florida, USA
Going from a side by side refrigerator to the French door model is like getting another half of a refrigerator. We buy 25 pounds of carrots for our dogs each week and it left very little room in the side by side model. We can get the bag in lengthwise in our Samsung refrigerator and have loads of room left. The only possible glitch was when the power went out and the temperature display showed the temp rising very quickly. This may not be an issue, the refrigerator is very new and we will keep an eye on the readout.
French door Refrigerator
Originally we had an issue with the ice maker but service sent someone out, replaced defective part and now completely satified with our refrigerator. Great eye appeal
This product is great.
Read some rev.iews that this refrigerator made a lot of noise, had some drawer issue. Neither of these things I have noticed. Would gladly recommend this unit to anyone.
Good but room to improve... a lot
from Kirkland, WA, USA
Bought all new Samsung appliances at the same time as a package deal. NONE of the appliances have the same buttons/names, layout or touch sensitivity... User interfaces should be the SAME throughout the product line. Refrigerator is loud. The refrigerator buttons have an annoying delay in them and most people think you have to push really hard when in reality you only have to lightly touch... frustrating... the microwave on the other hand you have to PRESS, not lightly TOUCH... so this adds to the annoying differences between the SAME brand SAME package of appliances. Dishwasher has same utensil basket/design as the one we had that was 30 years old, can you improve this so it stays in place when loading it or unloading it! The lower roll-out rack in the dishwasher also has the same design as our 30yr old dishwasher we replaced... can you improve the track so it doesn't derail EVERY time you roll it back in when it's loaded! Microwave buttons are not intuitive, the fan and light take a few seconds to figure out each time you use it. Not sure if the fan is real or if it's just a noise. Stove clock and Microwave clock have different time formats so it looks bad considering they are above/below each other, have an option to turn clocks OFF. Refrigerator and microwave have stainless steel fronts but NOT sides, so you get to see the ugly sides... On all the appliances the bright button lights make it impossible to read the button text when kitchen is dark, please back-light the text and remove the bright LED. There is no way to close the lower stove drawer without touching the stainless steel front, so it's always got finger prints on it, please add recessed push area or handle. Also, if anything drips from the stove it gets funneled into this drawing... The dishwasher can't be closed without touching front face so it's always covered in finger prints, please add hand pull on inside of door. The light inside the refrigerator is blinding if you open it for a midnight snack, please add a feature to have light turn on dimmer, or slowly get brighter. All the blue lights on everything makes our kitchen glow at night or trying to watch TV, please add option the turn these light OFF. Phone number listed ON/IN refrigerator that says to call for help/parts/questions could not order me a new filter OR tell me where to get a new filter... Best Buy, where i bought everything said they didn't even have the filter..
The water filter leaked upon replacement, big mess. Not as positive a shutoff as it should be. The icemaker capacity is not adequate and exhausts quickly. The selector seems to only deliver crushed cubes. The ice chute needs regular cleaning. The left door shelves are not adjustable. Otherwise like the freezer drawers and other aspects of this frig.
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