Average Customer Reviews
Energy Star Rated - Yes
Energy Star Rated
Need more help?
(based on 240 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
First, the one drawback regarding the freezer. We purposely did not get the "through the door" water and ice dispenser, as we felt it took up too much space from the...Read complete review
First, the one drawback regarding the freezer. We purposely did not get the "through the door" water and ice dispenser, as we felt it took up too much space from the shelves in the refrigerator. I'm still happy with that decision, but the ice "catcher" could have been designed a bit better. It's basically a 3-inch tall box that catches the ice as it's made. Once full, it stops making ice (good - it's supposed to do that) but there's so much ice in the box that, when you open the freezer drawer, some of the ice cubes hit the top wall and get pushed out, falling behind the freezer drawer, never to be seen again! That, and that alone, is my one issue. Everything else about this appliance is great. Easy to understand display/control panel, accurate readings on the temperatures (we keep thermometers in the fridge and freezer...a hold over from the prior fridge we had). Shelves and interior are easy to clean. Everything is easy to see and get to. Nice, BRIGHT, LED lighting on the inside. Great job, Samsung! (Now...get to work on that ice catcher design!) :-)
Most Liked Negative Review
Love the fridge; hate the noise
This is a great fridge cabinet. The layout, LED lighting, and ice maker. However, we are terribly disappointed with how much noise it makes. The compressor's low rumbling sound and the constant...Read complete review
This is a great fridge cabinet. The layout, LED lighting, and ice maker. However, we are terribly disappointed with how much noise it makes. The compressor's low rumbling sound and the constant LOUD popping noises are driving us crazy. Some popping I will accept during defrost mode, but not everytime the compressor kicks in. Our 20 year old fridge made less noise than this 1 month old fridge. I sometimes wake up a night from the loud pops! We are trying to get this fridge returned. Disappointing because we looked a long time to find just the right sized fridge, in our price range, with LED lights and no water dispenser.
Subscribe to Reviews
Reviewed by 240 customers
Displaying reviews 1-10
Back to top
Previous | Next »
Lovely product with irritating flaw
I love my refrigerator with one exception. The display on the front has options around the outside but they are not illuminated. The only way I can see them is to shine a flashlight directly on them.
Bottom Line No, I would not recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Comment on this review
Great looking refrigerator
This looks great in my kitchen. Just had it for a few hours but is very quiet and has a lot of room!!!
Bottom Line Yes, I would recommend this to a friend
Amazing Value at the Price
from Pleasant Mount, PA USA
My husband and I are very careful shoppers. We research everything we purchase, even relatively inexpensive items, so when it comes to the big ticket items, we've been known to take months coming to a decision. I had been looking at this particular refrigerator since October 2015. My old refrigerator was still running, but it was 10 years old, we had the cash on hand, and thought maybe it was time to replace it before it became an emergency. At the last moment we decided against it, and instead took the money and bought a new Samsung gas range - which I also love. But I digress... Two weeks ago we had a major power incident at our home. It seems the neutral line feeding power to my home burned itself out, and as a result, a number of electrical items were damaged. The old refrigerator was still running, but was damaged and needed to be repaired. Well, makes no sense to repair a 10 year old refrigerator, right? So I went right back to check out this particular model - the one I had been lusting after a few months earlier. And I was shocked. Although the overall rating was still good, there were dozens of reviewers complaining about refrigerator noise sounding like a jackhammer. This made no sense to me - how could Samsung be selling this model for years with these kinds of complaints? So I decided to spend the money and buy a month's worth of access to Consumer's Reports, to see what they had to say. And ya know what? Samsung refrigerators are among their top recommended refrigerators, and this model, with interior water dispenser, was reviewed. This really is the same refrigerator as the one I bought, with one extra perk. They didn't say it was as quiet as a church mouse, but they DID say the sound level rated as "Good." Good enough for me. The refrigerator was delivered last Friday, so I've now had it for 5 days. And you know what? It's the quietest refrigerator I've ever owned. The only noise I hear is when the ice maker drops ice into the bucket. I guess that's the jackhammer sound others referred to. Perhaps it should be sold with an optional pillow? I guess what I'm trying to say is, ignore those reviews. This machine is absolutely stunning in my kitchen, holds both freezer and refrigerator temperatures perfectly, is the most ergonomic refrigerator I've ever owned and holds far more than my previous refrigerator with the same dimensions. Kudos to Samsung. This refrigerator is at an affordable price while giving the customer the value and beauty of refrigerators twice the price.
(1 of 1 customers found this review helpful)
Great fridge but didn't last long
from Dallas, TX
This is a beautiful fridge with a great design and good features. The water dispenser is large enough to fill a pitcher. The slide out bottom freezer is a good size and allows you to store large items. The door pin at the top is nice because it's spring loaded and ensures both doors always close unlike other French door designs that have a hard stop pin that could allow the doors to stay open if not closed in the right order. Only problem. Entire unit stopped cooling 3 months before 1 year mark. Samsung service providers didn't take the time to evaluate what was wrong and went through multiple cycles of "assessing" and ordering parts before determining there was an unrepairable leak in a coil. I was without a fridge that entire time. Don't know if this is a common issue with these new fridges but it wasn't caught during the first evaluation. Hopefully it doesn't happen with the new unit. Customer service puts you in the run around with no one really helping you and just pushing you off on to another service person. I usually buy Samsung but this has been the worst experience and it's a shame because this is a really nice fridge.
from corona, ca
There's plenty of shelfing in this refrigerator however, I found that I had to take one out in order to fit larger items like milk and juice bottles. The size seemed appropiate for a family of 3 but I'm starting to think I need a larger capacity. The overall look is nice but the fingerprints can be a pain to always clean and wipe down.
Very contemporary looking. I like not having the water dispenser on the door because no refrigerator space is used for another ice maker.
I wish the sides were black like the rest of the appliances in the set. Don't understand why you made it brown. The stove and microwave all have black trim, why not the refrigerator too?
Love Samsung products
from St Cloud, Fl
Just purchased Samsung French door refrigerator and at this time working just fine.
Samsung French Door refrigerator
from Hope, AR 71801, USA
product very easily set up,lots of space beautiful design
(0 of 1 customers found this review helpful)
The is bad product. I would never recommend
It is not cooling and leaking water. It had been repaired it and the problem is back after 6 months.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
Fill out the form below to request Better Price for this product.
Sign up for the latest information on new products, special offers, and savings opportunities at Abt and receive $25 off your next order of $250 or more.