Average Customer Reviews
Energy Star Rated - Yes
Energy Star Rated
(based on 22 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I LOVE this refrigerator!!!
This is an amazing refrigerator! I never thought I would have so much enthusiasm about an appliance as I do with this 31.6 cu ft fridge! As soon as I saw it in the...Read complete review
This is an amazing refrigerator! I never thought I would have so much enthusiasm about an appliance as I do with this 31.6 cu ft fridge! As soon as I saw it in the showroom, I immediately knew that this was the only one that I would be happy with for my kitchen. The storage is beyond my expectations. The pull out drawers are so deep, and the one bottom drawer (of three) in the fridge can easily accomodate a large food platter with plenty of room to spare. The LED lighting is awesome, especially where the lighting is positioned-in the front of the shelving instead of being positioned in the back, where the food would block it. The ease of changing the shelving to accomodate a larger bottle (like even a magnum of champagne or a bouquet of roses ;)...) is so very practical. The shelves on the door that holds gallons of milk, etc., is just such a convenient idea, also. The freezer holds so much more than I ever imagined a drawer freezer could hold. We are able to shut off the second, yes, second ice maker that is in the freezer drawer (until I need it for parties), and have even more storage than I realized I could have. It's so nice to be able to put in a frozen turkey, for example, in this freezer. I could never do that with my side by side fridge. The refrigerator is so sleek, so beautiful, that since I bought this one, more than a month ago, I haven't put even one magnet on it yet! The handles are sleek and clean up so easily, and the handle on the freezer section lifts up to actually help you open it instead of tugging on it to open it. And, the amazing part of all of this is that it is actually only a fraction of an inch bigger than my old 26 cu. ft. side by side! I will never go back to a side by side refrigerator. The ease and openness of the two doors in the fridge and the pullout of the freezer allows you to find everything that you put in there in just a single glance. Oh, yes, I LOVE this refrigerator! And no, I do not work for Samsung. :)
Most Liked Negative Review
The ice production is NOT as advertised!
We bought this refrigerator primarily for two reasons, 1. The nearly 32 c.f. capacity was perfect for our family of six. 2. The dual ice maker was advertised to produce 12 pounds...Read complete review
We bought this refrigerator primarily for two reasons, 1. The nearly 32 c.f. capacity was perfect for our family of six. 2. The dual ice maker was advertised to produce 12 pounds of ice per day which would be perfect for our four young children who go through lots of ice filling water bottles and small coolers for sports activities. Unfortunately we have had the unit for only five days and we have been lucky to have it produce 2 pounds of ice per day. We followed all of the initialization and troubleshooting steps from the Samsung owner's manual and on their website and tonight we were advised by Samsung that we need to place a service request to have the unit checked out. This is not what we want to hear after paying so much money for the unit and only having it less than one week. We are disappointed since the advertised ice production was one of the primary reasons we bought the Samsung unit.
Reviewed by 22 customers
Displaying reviews 1-10
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Not cooling properly
We purchased this a little over a year ago. Our food started spoiling. We turned the temperature down to 34degrees(lowest setting). When checking the temperature with a thermometer the refrigerator is showing 44degrees. Now we are having to pay for repairs since the warranty is up.
Bottom Line No, I would not recommend this to a friend
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Freezer drawer doesn't come out all the way without extra leverage from below
It seems that the ability for the bottom freezer drawer to slide out easily is hindered by either a poorly lubricated or incorrectly fitted slide mechanism. The only way I've been able to figure out to get it out all the way is to lay down on the floor, reach my arm underneath the slightly open door, and repeatedly "slam" it more open while providing the force from the middle of the bottom of the drawer. After about 5-6 repetitions, it finally seems to come out the entire way. It will stay that way for a few openings, but eventually reverts back to opening may 1/2-2/3 of the way that it should.
Samsung extra large frig
from Lemont IL
This product offered the most bang for my buck. I looked at all brands and ratings and felt Samsung was worth a try. I love the layout with the freezer on the bottom. The water and ice dispenser is great and fits large glasses or sports bottles. The filter on the water makes the water taste great.
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
from Dallas, TX.
So far we have had this refrigerator for a couple of weeks and are really enjoying it. We have had a few issues with the ice makers not working correctly, but it all seems to be fixed now. We did get the extended warranty, which might be a good thing. Overall, we are pleased with the product and hope to have it last as long as our last one.
The product has great features
from minot, nd
I would have given the fridge an excellent review on performance but in the advertisement it says that it makes 10 pounds of ice per day. With 2 ice makers it should but it don't even come close. Still better than brand Life is Good.
(1 of 2 customers found this review helpful)
PROBLEMS STARTED ONCE THE WARRANTY EXPIRED
PURCHASED IN JULY 2013. IN AUG 2014 THE FAN IN THE FRIDGE STARTED MAKING A GRINDING NOISE...I ASSUMED THERE WAS ICE BUILD UP AND THE FAN WAS HITTING IT DUE TO NORMAL SUMMER HUMIDITY. ONCE THE COOLER LESS HUMID WEATHER CAME ALL WAS QUIET. FAST FORWARD TO JULY 2015...SAME FAN ISSUE AND TODAY AUG 16, 2015 THE FAN STOPPED. IF YOU DON'T HAVE CENTRAL AIR AND YOU DO HAVE KIDS THIS IS NOT THE UNIT FOR YOU!
from Georgia, USA
We like this refrigerator a lot. The feature and style are great. I am still experiencing some frost in the freezer and have not been able to determine why at this writing.
Great features. Poor design and materials
from Jasonville, IN 47438, USA
This seemed like a great fridge when I first got it but quickly realized not so much. Within a few months the pantry drawer warped and the rollers broke. Was still under warranty so was given replacement parts that I was expected to install. Finally got them to send a repairman after convincing that I was NOT capable of performing this repair myself. By this time warranty had expired. Repairman left and as I was putting drawers back in, the whole front of one of the produce drawers snapped off. Glued it back together with gorilla glue. Now six months later the pantry drawer is warped again.
(2 of 2 customers found this review helpful)
I love this refrigerator!!!
from Meigs, GA, USA
This has been one of the best refrigerators I have ever owned. It is very spacious and I just love the interior lighting. We have really enjoyed the dual ice makers. My family uses a lot of ice and this machine has done an excellent job of making enough ice to keep up with our demands. Very good design from top to bottom.
from North Carolina, USA
This unit has exceed all our expectations. The only issue we have is the upper ice maker has some problems. One service call still hasn't fixed it but we are hopeful the next one will nail it down.
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