Average Customer Reviews
Energy Star Rated - Yes
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(based on 14 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I love this refrigerator!!!
This has been one of the best refrigerators I have ever owned. It is very spacious and I just love the interior lighting. We have really enjoyed the dual ice makers. My family...Read complete review
This has been one of the best refrigerators I have ever owned. It is very spacious and I just love the interior lighting. We have really enjoyed the dual ice makers. My family uses a lot of ice and this machine has done an excellent job of making enough ice to keep up with our demands. Very good design from top to bottom.
Most Liked Negative Review
The ice production is NOT as advertised!
We bought this refrigerator primarily for two reasons, 1. The nearly 32 c.f. capacity was perfect for our family of six. 2. The dual ice maker was advertised to produce 12 pounds...Read complete review
We bought this refrigerator primarily for two reasons, 1. The nearly 32 c.f. capacity was perfect for our family of six. 2. The dual ice maker was advertised to produce 12 pounds of ice per day which would be perfect for our four young children who go through lots of ice filling water bottles and small coolers for sports activities. Unfortunately we have had the unit for only five days and we have been lucky to have it produce 2 pounds of ice per day. We followed all of the initialization and troubleshooting steps from the Samsung owner's manual and on their website and tonight we were advised by Samsung that we need to place a service request to have the unit checked out. This is not what we want to hear after paying so much money for the unit and only having it less than one week. We are disappointed since the advertised ice production was one of the primary reasons we bought the Samsung unit.
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Reviewed by 14 customers
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(1 of 1 customers found this review helpful)
from Dallas, TX.
So far we have had this refrigerator for a couple of weeks and are really enjoying it. We have had a few issues with the ice makers not working correctly, but it all seems to be fixed now. We did get the extended warranty, which might be a good thing. Overall, we are pleased with the product and hope to have it last as long as our last one.
Bottom Line Yes, I would recommend this to a friend
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The product has great features
from minot, nd
I would have given the fridge an excellent review on performance but in the advertisement it says that it makes 10 pounds of ice per day. With 2 ice makers it should but it don't even come close. Still better than brand Life is Good.
(1 of 2 customers found this review helpful)
PROBLEMS STARTED ONCE THE WARRANTY EXPIRED
PURCHASED IN JULY 2013. IN AUG 2014 THE FAN IN THE FRIDGE STARTED MAKING A GRINDING NOISE...I ASSUMED THERE WAS ICE BUILD UP AND THE FAN WAS HITTING IT DUE TO NORMAL SUMMER HUMIDITY. ONCE THE COOLER LESS HUMID WEATHER CAME ALL WAS QUIET. FAST FORWARD TO JULY 2015...SAME FAN ISSUE AND TODAY AUG 16, 2015 THE FAN STOPPED. IF YOU DON'T HAVE CENTRAL AIR AND YOU DO HAVE KIDS THIS IS NOT THE UNIT FOR YOU!
Bottom Line No, I would not recommend this to a friend
from Georgia, USA
We like this refrigerator a lot. The feature and style are great. I am still experiencing some frost in the freezer and have not been able to determine why at this writing.
Great features. Poor design and materials
from Jasonville, IN 47438, USA
This seemed like a great fridge when I first got it but quickly realized not so much. Within a few months the pantry drawer warped and the rollers broke. Was still under warranty so was given replacement parts that I was expected to install. Finally got them to send a repairman after convincing that I was NOT capable of performing this repair myself. By this time warranty had expired. Repairman left and as I was putting drawers back in, the whole front of one of the produce drawers snapped off. Glued it back together with gorilla glue. Now six months later the pantry drawer is warped again.
(2 of 2 customers found this review helpful)
from Meigs, GA, USA
from North Carolina, USA
This unit has exceed all our expectations. The only issue we have is the upper ice maker has some problems. One service call still hasn't fixed it but we are hopeful the next one will nail it down.
Awesome size and features
This refrigerator is perfect for large families. Having a family of eight we needed to upgrade from our side-by-side refrigerator. We planned to keep the old refrigerator as a second it the garage, and with the capacity of this samsung we barely need to use the second refrigerator. We love to 2 ice makers for parties and the flexibility of the shelves inside. This refrigerator is worth the price.
This product does not live up to it's advertising.
The product was advertised as making 10 to 12 pounds of ice a day. The most it has ever produced is maybe 4 pounds in a day. The upper level icemaker produces a very inferior quality of ice. It is white and dispenses in broken pieces of various sizes instead of whole uniform cubes.
(0 of 2 customers found this review helpful)
Great size frig
from Wilkes-Barre, PA, USA
Great size frig. i would like to see more consistant size ice but runs good.
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