Average Customer Reviews
Energy Star Rated - Yes
Energy Star Rated
(based on 118 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
The Refrigerator looks awesome in our Kitchen. So much space in the refrigerator section. Drawers are wide and there is a section for deli, veggies, water filter in front and easy to get...Read complete review
The Refrigerator looks awesome in our Kitchen. So much space in the refrigerator section. Drawers are wide and there is a section for deli, veggies, water filter in front and easy to get to when you need to change. This refrigerator has two ice makers, one in refrigerator section and one in freezer. Layout of freezer with sliding trays lets you keep items together and will store large items easily. You can see everything with the LED lights inside.
Most Liked Negative Review
Disappointed in overall product
Very noisy product. I think it is the icemaking functions. When water is delivered and when the ice dumps. Unit needs some insulation around the ice holding system. Water drips from the dispenser...Read complete review
Very noisy product. I think it is the icemaking functions. When water is delivered and when the ice dumps. Unit needs some insulation around the ice holding system. Water drips from the dispenser on the door and it is hard to get the finger prints off the stainless finish. If someone knows of a product that will help with the finger prints I would appreciate the feedback. One feature I was disappointed with is the full pantry drawer, you have to open both doors to get in the pantry--it should have been a split drawer. I will be calling the store where I purchased to have someone come out and check out the leaks and the noise. All of the items out of my smaller frig, did not go back into this bigger unit. Overall I would say I am disappointed it the money I spent for this unit. I do like the lighting in the unit, the foldable shelves and the bottom freezer set-up. If there is information to organize for maximum space utilization I would also appreciate the information.
Reviewed by 118 customers
Displaying reviews 1-10
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Nice concept -Poor reliablity 31 cu. ft. French Door Refrigerator
from Phoenix, AZ, USA
The Good: Lots of space with 31 cu ft. Great door storage/ dual zone and dual Ice makers are convenient. Twin Cooling Plus provides less freezer burn and better humidity for fruits and vegetables. The Bad: Refrigerator water filter is pricy. After a year things start to fail. The control panel glitchedâ€¦ The freezer section did not realize it was supposed to stay freezing and didnâ€™t give an alert. The fix was simple turn the whole refrigerator off , wait 20 seconds and then turn back on. A basic reboot. But there was no indication that there was an error or that anything was wrong. The freezer had to be observed that everything was defrosting. The control panel on the front thought everything was fine. Next problem if you do a search you will find that all of a sudden under the dell drawer a large puddle / iceberg formsâ€¦ which eventually starts leaking on the floor. And no this isnâ€™t caused by the water filter leaking or being a non-Samsung filter... all I use is Samsung filters and there was not a missing or additional gasket in the filter area. I also had the LED module for the freezer fail â€" these things should last a good 20years. The biggest problem is this refrigerator needs more than a year warranty â€¦ The compressor which has a 10 yr warranty is not the problem but the rest sure is. I have attached a picture of the iceberg under where the deli tray goes... hard to get clear ice in a white interior but you can get the idea
Bottom Line No, I would not recommend this to a friend
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Great fridge for the price
from Long island ny
Ton of space. Great dual ice maker. Easily accessible storage. All you can fit.
Bottom Line Yes, I would recommend this to a friend
Love this refrigerator
from Gainesville, GA
I bought this refrigerator to replace our broken unit. I absolutely love it! Performance is awesome, inside lighting is impeccable, very quiet. Was nervous at first with the bottom freezer but very surprised by how much food it holds. Versatility of the shelves makes fitting large items a breeze. Dual ice-maker is great. Would highly recommend this unit to everyone!
We bought this item for the space, and it has been well worth it. It is so much easier to find what you're looking for. The interior lighting is great, and access to the freezer is even better than we hoped for. The unit also looks great in our kitchen, and the stainless exterior is fairly easy to keep clean. Overall meets all of our expectations. Top ice maker discharges ice a bit slower than our other fridge, but really not an issue. We have an issue with the larger drawer in the top, but I haven't contacted Samsung for service so that is currently my fault, and not really an issue with the unit. I'm contacting Samsung today so I may follow up with service experience. We love this fridge, and would recommend it highly.
(1 of 1 customers found this review helpful)
This products works just as advertised, love it.
from Michigan, USA
Love my new refrigerator. Large capacity, bright interior. Ice maker has no problem keeping up with our demands.
So far good
from Austin, TX, USA
its been couple of months since we bought this Refrigerator, it is super big and not to worry about space. Recommendation: Water/ice dispenser Menu options and design needs re-work.
Very disappointed overall in this refrigerator
Since the day we bought and installed this refrigerator the left side door will not stay open on it's own. The right side door does stay open if opened all the way. You can open it all the way and it closes shut all on it's own, which is a real pain when you are trying to put something in the fridge which requires two hands to hold. It it very annoying. The builder of our home tried to fix it. My father tried every which way to fix it. We followed every instruction in the manual on how to level it and it did not work. Which, by the way it was level in the first place. We tried changing the height of the doors, taking off the hinge cover on top of the door to see if we could figure it out from there. ABSOLUTELY NOTHING WILL FIX IT! Several times the ice maker has frozen up and we have to figure out ways to de-ice the ice maker or else take everything out of the fridge to turn it off so the ice will melt. The ice maker in the bottom also quit working and since there is absolutely no help in the manual as to what the problem might be or what to check for we had to take everything out of the freezer and take all of the drawers out of the freezer (which again was an absolute pain because the manual is useless) so we could get down in the freezer and figure out what was wrong with it.
(2 of 2 customers found this review helpful)
Wow, What a awesome Fridge.
from Boston, MA, USA
This Fridge is great. I love the double doors and the interior lighting is awesome. We needed the dual ice maker and they work fantastically. The water actually comes out cold. Not like my last fridge. The bottom freezer works great and I love the config options for the shelves.
from Utah, USA
I really like my new fridge. My food stays so fresh for such a longer period of time compared to my last refridgerator. The only thing that is frustrating to me is that you really have to push the doors shut or they don't close tightly. On the upside of that, the alarm does sound letting you know the fridge is open.
(1 of 2 customers found this review helpful)
from League City, TX
Large capacity. Very good ice makers. Bright lighting. Excellent quality for the price.
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