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(based on 2232 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
My needs are met
First I'll say I haven't used each function yet, but I am very impressed overall so far. The person before me states the light level is poor, but I do not agree. The...Read complete review
First I'll say I haven't used each function yet, but I am very impressed overall so far. The person before me states the light level is poor, but I do not agree. The light level is what I need and I have no complaints. I think sometimes kitchens are set up in that there isn't sufficient lighting to begin with. Why would you expect a microwave light to compensate for that? When the microwave is operating it is quiet. I am impressed with the fan, quiet and appears to be strong. I was concerned about the heat coming off my gas range but so far the auto sensor fan has not come on, so now I just wait and see if it does when I have more than two of my large burners on. The interior is sleek and nice to see instead of the standard white. I spent considerable time researching what is out there to replace my GE that died after almost 11 years, and found this one had all the features and style I was looking for.
Most Liked Negative Review
God Performer, Questionable design/assemby QA
Microwave is performing well overall. Controls are easy to use even with LOTS of options. Interior is, so far, really non-stick and easy to clean. Exhaust fan exhibits some notable air flow...Read complete review
Microwave is performing well overall. Controls are easy to use even with LOTS of options. Interior is, so far, really non-stick and easy to clean. Exhaust fan exhibits some notable air flow noise, but has a better draw than my previous experience with similar units. Now the other half of the story... Upon installation found bracket that supports rear of unit was barely sufficient; one end of bracket bent under the load during installation. Rather than trust a questionable bracket, I swapped it with the remounted Maytag bracket (also a Whirlpool product) that it was supposed to be replacing. Upon turning on the surface range light, it blew almost instantly - disappointing but OK, minor. When I went to replace the bulb discovered that during assembly, someone had stabilized the light bracket with a large glob of silicone caulk (see photo) that also caulked in the bulb (likely damaging it as well). Caulk was carefully removed with a razor knife, bulb replaced, and all are now working well. Could only recommend this product line with reservations given anomalies observed and overcome during installation. Whirlpool reputation could benefit from some better Quality Assurance during design and assembly... Not everyone is willing to improvise as such on a new purchase.
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Reviewed by 2232 customers
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Comments about Whirlpool Black Microwave Hood Combination:
I am enjoying my new microwave. I haven't used all the features yet but it is easy to use.
Bottom Line Yes, I would recommend this to a friend
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Nice and roomy!
By Microwave installer among other duties!
from Western Virginia
Purchased as a replacement for competitor brand. Easy install. Only complaints are we use the 30 second add button to start and depress to give us our starting time if < 2mins, just seems easier that way (last oven hit 1 and start for 1min, 2 and start... ), louder max volume would have been nice.. Otherwise, size and price were great!!
Love all the features
from Englewood, FL
Have had for one month. So far so good! Easy to clean, nice solid door. Really no complaints, does everything I need it to do.
Operation is quiet and exhaust fan is powerful
from Gainesboro, TN
This unit was installed only one week ago but at the point I am very happy with this Whirlpool product. I have not had the microwave long enough to give it a 5 star on all features.
Great new features
from Rochester, MN
I love the easy to use control panel and the new ability to sense what is cooking. I don't have to estimate cooking times. Love the cleanup as well
Waiting to see
from Pocatello, Idaho
I purchased this model microwave 2 years ago. One year ago, it stopped working... wouldn't recognize when door opened or closed. Repaired it, and a year to the day, it died again. Dealer was ready to call repairman again, but I said it believed the unit was defective and didn't want it repaired. He sold me the same model at his cost and it was installed at no additional cost. That was a couple of weeks ago. I have to reserve judgement as to it reliability. The reason I gave it 3 stars is because when working, it is a good microwave. Good features and easy to use. My fingers are crossed.
Bottom Line No, I would not recommend this to a friend
What's not to like on this also?
from Phoenix, AZ
Bought at same time as the range and just as happy and favorably impressed with the style and features. Could not be happier with this to complement the range.
Great Microwave Features
from Jacksonville, FL
I love the sensor cooking feature that track the cooking progress and adjusts the cook time as needed. I used it to steam cooks rice and vegetables.
Fast and quiet!
from Avondale, AZ
I installed this above the range microwave myself. It's a great machine-
Images shared by Gary
Looks and works good
from Fayetteville, WV
I bought this microwave a few weeks ago to replace the 10 year old Whirlpool that stopped working and was causing my breaker to kick open in the breaker box. My family uses the microwave heavily so ten years of service is nothing I will complain about. So far, this one works very well and heats much faster than the one it replaced.
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