Average Customer Reviews
(based on 2454 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
My needs are met
First I'll say I haven't used each function yet, but I am very impressed overall so far. The person before me states the light level is poor, but I do not agree. The...Read complete review
First I'll say I haven't used each function yet, but I am very impressed overall so far. The person before me states the light level is poor, but I do not agree. The light level is what I need and I have no complaints. I think sometimes kitchens are set up in that there isn't sufficient lighting to begin with. Why would you expect a microwave light to compensate for that? When the microwave is operating it is quiet. I am impressed with the fan, quiet and appears to be strong. I was concerned about the heat coming off my gas range but so far the auto sensor fan has not come on, so now I just wait and see if it does when I have more than two of my large burners on. The interior is sleek and nice to see instead of the standard white. I spent considerable time researching what is out there to replace my GE that died after almost 11 years, and found this one had all the features and style I was looking for.
Most Liked Negative Review
God Performer, Questionable design/assemby QA
Microwave is performing well overall. Controls are easy to use even with LOTS of options. Interior is, so far, really non-stick and easy to clean. Exhaust fan exhibits some notable air flow...Read complete review
Microwave is performing well overall. Controls are easy to use even with LOTS of options. Interior is, so far, really non-stick and easy to clean. Exhaust fan exhibits some notable air flow noise, but has a better draw than my previous experience with similar units. Now the other half of the story... Upon installation found bracket that supports rear of unit was barely sufficient; one end of bracket bent under the load during installation. Rather than trust a questionable bracket, I swapped it with the remounted Maytag bracket (also a Whirlpool product) that it was supposed to be replacing. Upon turning on the surface range light, it blew almost instantly - disappointing but OK, minor. When I went to replace the bulb discovered that during assembly, someone had stabilized the light bracket with a large glob of silicone caulk (see photo) that also caulked in the bulb (likely damaging it as well). Caulk was carefully removed with a razor knife, bulb replaced, and all are now working well. Could only recommend this product line with reservations given anomalies observed and overcome during installation. Whirlpool reputation could benefit from some better Quality Assurance during design and assembly... Not everyone is willing to improvise as such on a new purchase.
Reviewed by 2454 customers
Displaying reviews 1-10
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(1 of 1 customers found this review helpful)
Avoid at all costs
from ABQ NM
Comments about Whirlpool Black Microwave Hood Combination:
Just over a year the door started claiming it was not open, and the light would not come on.Now 4 Services later still doing it, Tech claims you just have to unplug it and plug it back in.Was designed to fail, and has.Certified Techs are untrained.
Bottom Line No, I would not recommend this to a friend
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from Burlington, ky
very easy to use and has great sounds to alert when product is done
Bottom Line Yes, I would recommend this to a friend
Nice upgrade I like the sensing feature.
By Dawgfan 72
from Stanberry, MO
This microwave was to replace the one we had. Have had whirlpool before and was really happy with it. Have only had this one for a couple of weeks but it seems to do everything it says it will. At this time we are completely satisfied with this microwave.
from Buckeye, AZ
Very happy with performance, appearance, and quiet operation
I love it!
from Coon Rapids , MN
It was a good replacement for my old one! It looks good and stylish!
Images shared by Sue
Nice and Quiet
I've had this microwave for a couple of weeks now and am happy that it operates much more quietly than the ancient one that it replaces. The auto features are nice, too. If I had my druthers, the microwave would be an inch or so shorter from top to bottom, the light above the stove would be a bit brighter, and the chime at the end of the cycle would be plain, old-fashioned beeps, but I can live with these shortcomings.
Perfect size, works well and looks great.
from plymouth mass
I am very pleased with this microwave. The only drawback is that the sound it makes when it is finished is not quite loud enough.
So I was not expecting the fan to have a sensor. I must have missed that in the specs, but it was a pleasant surprise when the fan kicked on when the cooktop got hot. I like the look of this product and the presets.
Replaced a 9 year old GE Profile
After exhaustive comparisons I settled on this over the range microwave. Purchased for the useful features and ability to match the rest of my appliances (GE Profile). After a short learning curve for button locations I can say I like this microwave very much.
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