Average Customer Reviews
(based on 2825 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
My needs are met
First I'll say I haven't used each function yet, but I am very impressed overall so far. The person before me states the light level is poor, but I do not agree. The...Read complete review
First I'll say I haven't used each function yet, but I am very impressed overall so far. The person before me states the light level is poor, but I do not agree. The light level is what I need and I have no complaints. I think sometimes kitchens are set up in that there isn't sufficient lighting to begin with. Why would you expect a microwave light to compensate for that? When the microwave is operating it is quiet. I am impressed with the fan, quiet and appears to be strong. I was concerned about the heat coming off my gas range but so far the auto sensor fan has not come on, so now I just wait and see if it does when I have more than two of my large burners on. The interior is sleek and nice to see instead of the standard white. I spent considerable time researching what is out there to replace my GE that died after almost 11 years, and found this one had all the features and style I was looking for.
Most Liked Negative Review
God Performer, Questionable design/assemby QA
Microwave is performing well overall. Controls are easy to use even with LOTS of options. Interior is, so far, really non-stick and easy to clean. Exhaust fan exhibits some notable air flow...Read complete review
Microwave is performing well overall. Controls are easy to use even with LOTS of options. Interior is, so far, really non-stick and easy to clean. Exhaust fan exhibits some notable air flow noise, but has a better draw than my previous experience with similar units. Now the other half of the story... Upon installation found bracket that supports rear of unit was barely sufficient; one end of bracket bent under the load during installation. Rather than trust a questionable bracket, I swapped it with the remounted Maytag bracket (also a Whirlpool product) that it was supposed to be replacing. Upon turning on the surface range light, it blew almost instantly - disappointing but OK, minor. When I went to replace the bulb discovered that during assembly, someone had stabilized the light bracket with a large glob of silicone caulk (see photo) that also caulked in the bulb (likely damaging it as well). Caulk was carefully removed with a razor knife, bulb replaced, and all are now working well. Could only recommend this product line with reservations given anomalies observed and overcome during installation. Whirlpool reputation could benefit from some better Quality Assurance during design and assembly... Not everyone is willing to improvise as such on a new purchase.
Reviewed by 2825 customers
Displaying reviews 1-10
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from Mesa, AZ
Comments about Whirlpool Black Microwave Hood Combination:
This microwave works very well and I love the feature where it senses the amount of time necessary to cook fresh veggies and reheat frozen ones. The fan is a bit loud.
Bottom Line Yes, I would recommend this to a friend
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Love my microwave!
from Columbus, Ohio
Came with new home and I love it!
from Richmond, VA
Have only had this for a few weeks, but love it so far.
Control panel failer on day 2
from Fort Myers
The microwave control panel went blank on the second day we had it although it still worked. I unplugged it for 30 seconds, plugged it back in and it works fine now. However I wrote whirlpool and they about my concern and their auto reply said that would reply within 3 days, it's been 7 days now with no response. Very disappointed
Bottom Line No, I would not recommend this to a friend
2.0 cu. ft. Capacity Steam Microwave
New purchase, very happy so far....easy to use.
from Ashtabula, Ohio
I've used microwave almost every day for the past month and love it! The only problem is that the selection panel needs a backlight; VERY difficult to see what procedure I want. That's why only 4 stars for "design" and "ease of use." Have fixed that problem by attaching (with Velcro) a small LED light above.
Very Quiet and Reliable
from Pueblo, CO
I bought this a month ago to replace my old microwave. I'm so pleased with my decision to make this appliance purchase. It looks great in my kitchen and it's cooking performance is amazing. If you want a product you can depend on at an affordable price this it.
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By Clod and Sweeney
from Winston-Salem, NC
Easy to use, nice look
Easy to use
from Boca Raton, Fl.
I wish It had come with better instructions on the use of the sensor for cooking- otherwise it is easy to use and cleans easily. I love he bottom light, and also the fan.
Functional, easy to use
from Tullahoma, tn
Everything works as expected.
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