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Average Customer Reviews
(based on 2325 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
My needs are met
First I'll say I haven't used each function yet, but I am very impressed overall so far. The person before me states the light level is poor, but I do not agree. The...Read complete review
First I'll say I haven't used each function yet, but I am very impressed overall so far. The person before me states the light level is poor, but I do not agree. The light level is what I need and I have no complaints. I think sometimes kitchens are set up in that there isn't sufficient lighting to begin with. Why would you expect a microwave light to compensate for that? When the microwave is operating it is quiet. I am impressed with the fan, quiet and appears to be strong. I was concerned about the heat coming off my gas range but so far the auto sensor fan has not come on, so now I just wait and see if it does when I have more than two of my large burners on. The interior is sleek and nice to see instead of the standard white. I spent considerable time researching what is out there to replace my GE that died after almost 11 years, and found this one had all the features and style I was looking for.
Most Liked Negative Review
God Performer, Questionable design/assemby QA
Microwave is performing well overall. Controls are easy to use even with LOTS of options. Interior is, so far, really non-stick and easy to clean. Exhaust fan exhibits some notable air flow...Read complete review
Microwave is performing well overall. Controls are easy to use even with LOTS of options. Interior is, so far, really non-stick and easy to clean. Exhaust fan exhibits some notable air flow noise, but has a better draw than my previous experience with similar units. Now the other half of the story... Upon installation found bracket that supports rear of unit was barely sufficient; one end of bracket bent under the load during installation. Rather than trust a questionable bracket, I swapped it with the remounted Maytag bracket (also a Whirlpool product) that it was supposed to be replacing. Upon turning on the surface range light, it blew almost instantly - disappointing but OK, minor. When I went to replace the bulb discovered that during assembly, someone had stabilized the light bracket with a large glob of silicone caulk (see photo) that also caulked in the bulb (likely damaging it as well). Caulk was carefully removed with a razor knife, bulb replaced, and all are now working well. Could only recommend this product line with reservations given anomalies observed and overcome during installation. Whirlpool reputation could benefit from some better Quality Assurance during design and assembly... Not everyone is willing to improvise as such on a new purchase.
Reviewed by 2325 customers
Displaying reviews 1-10
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from millersburg, pa
Comments about Whirlpool Black Microwave Hood Combination:
This is a great microwave except for the blue display screen. Very hard for me to see. Would recommend a brighter color.
Bottom Line Yes, I would recommend this to a friend
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Love my Microwave
from San Diego, CA
Got it as part of a suite, but it is beautiful and works great
from Northern Ohio
I bought this from a locally owned furniture and appliance outlet after internet shopping and a visit to two big box stores that employ people that should stick to tools and paint. Usually no training for these people except at locally owned stores that offer free delivery and better install arrangements. I am a disabled senior citizen that needed a professional installer. Wow! It works better and is quieter than I expected. Glad I purchased this item.
Best microwave ever
By Lexi RN
from Sussex, NJ
We've been renovating our kitchen and the first purchase of appliances was this microwave. The vent is awesome & so powerful! Very spacious inside! Overall an excellent purchase! Now we just need the refrigerator of our dreams to complete our kitchen! (Whirlpool) of course :)
One of the best microwaves I've owned
This is the third microwave I've had in the last 15 years and by far, this one works and looks the best
from Big Lake MN
Hope it last longer then the first one!
from Union Kentucky
Just had a recall on the first one, it took about a month to get this done, we now have the new one, it works just fine, but a little gun shy from the first one, had to un plug it for fear of fire.Our home is almost 2 years old and it was a surprise to fine out that there were thousands of these on recall, first thing I think of is your quality control this is just to many units to get by with this problem!
Bottom Line No, I would not recommend this to a friend
from Lexington, GA
Very pleased with this purchase so far.
Love the Design
from God's Country
This microwave looks good and cooks food perfectly. Love the sensing technology for proper cooking with no required overwatch.
Clock can't be seen from side view, cooks well
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