Average Customer Reviews
(based on 2732 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
My needs are met
First I'll say I haven't used each function yet, but I am very impressed overall so far. The person before me states the light level is poor, but I do not agree. The...Read complete review
First I'll say I haven't used each function yet, but I am very impressed overall so far. The person before me states the light level is poor, but I do not agree. The light level is what I need and I have no complaints. I think sometimes kitchens are set up in that there isn't sufficient lighting to begin with. Why would you expect a microwave light to compensate for that? When the microwave is operating it is quiet. I am impressed with the fan, quiet and appears to be strong. I was concerned about the heat coming off my gas range but so far the auto sensor fan has not come on, so now I just wait and see if it does when I have more than two of my large burners on. The interior is sleek and nice to see instead of the standard white. I spent considerable time researching what is out there to replace my GE that died after almost 11 years, and found this one had all the features and style I was looking for.
Most Liked Negative Review
God Performer, Questionable design/assemby QA
Microwave is performing well overall. Controls are easy to use even with LOTS of options. Interior is, so far, really non-stick and easy to clean. Exhaust fan exhibits some notable air flow...Read complete review
Microwave is performing well overall. Controls are easy to use even with LOTS of options. Interior is, so far, really non-stick and easy to clean. Exhaust fan exhibits some notable air flow noise, but has a better draw than my previous experience with similar units. Now the other half of the story... Upon installation found bracket that supports rear of unit was barely sufficient; one end of bracket bent under the load during installation. Rather than trust a questionable bracket, I swapped it with the remounted Maytag bracket (also a Whirlpool product) that it was supposed to be replacing. Upon turning on the surface range light, it blew almost instantly - disappointing but OK, minor. When I went to replace the bulb discovered that during assembly, someone had stabilized the light bracket with a large glob of silicone caulk (see photo) that also caulked in the bulb (likely damaging it as well). Caulk was carefully removed with a razor knife, bulb replaced, and all are now working well. Could only recommend this product line with reservations given anomalies observed and overcome during installation. Whirlpool reputation could benefit from some better Quality Assurance during design and assembly... Not everyone is willing to improvise as such on a new purchase.
Reviewed by 2732 customers
Displaying reviews 1-10
Back to top
Previous | Next »
Happy so far
from New York
Comments about Whirlpool Black Microwave Hood Combination:
So far I'm very happy with this product. I like how the inside of the microwave is also silver. Other microwaves I looked at were white inside and looked very cheap. The silver in this one is a nice touch. I also like how it senses what you want to hear up so you don't over cook your food.
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
So far so good
from New york
Bought this when we had to replace our washing machine and I wanted to get rid of the falling apart lg microwave we had. This one felt solid, matched the other stainless appliances well and fit the dimensions. It's very quiet. Has many good features and the lights underneath we love as a night light for the kitchen at night. Recommend as I have had no problems with it.
It works perfectly.
By Just plain Dick.
from Spring Hill, Florida
It works like a charm and it is easy to use. The displays are quite good and understandable.
By Blew My Fuse
from Lexington KY
I have had this for about a month. Works well at present, but I'm concerned about reliability. I read reviews for this model and while most were good, there were some who experienced problems. My last microwave was a whirlpool that worked well for a few years, until I tried to change the light bulbs. It blew a fuse. I was told that was a usual occurrence for this model. Long story short, wanting to replace two bulbs cost me the price of a new microwave. I ordered a new fuse for $10, but it didn't fix the problem. You just don't know how well an appliance will hold up and after you buy it, it is too late. Everything is made to be used for as long as it lasts, and then replaced. It is just a shame you can't get an appliance that is made in the good ole USA!
Love all of its features and it's so easy to keep clean
By Cat lady
from Decatur , Indiana
We bought it over a year ago and use it multiple times daily ....
Excellent performance in its first two months of regular use
from Baltimore, MD
This model has a very good modern stainless appearance and has done everything it has been asked to do, which is usually just heating things up a bit, and sometimes thawing frozen items. The fan has about 4 settings and the light 2. Plenty of power. The inside metal rack is often in the way of taller items including a tall coffee cup, but it is easily removed and we honestly have not needed the rack up to this date so we leave it removed and store it with the pots and pans.
By Chip & Tish
from Midlothian, TX
Very happy with our purchase. Great quality, performance and facial design. However, we would like the sound to be a little louder and the location of the light on the bottom shines primarily in the back. Adding two small ones on the sides toward the front would be perfect.
from Washington, DC
This is a replacement for an older GE that failed. It seems to cook more evenly than the old one and, even though it it has a little less power, seems to cook just as fast. The sensor system is working well so far.
from Baton Rouge, La.
I brought this month ago because I was remodeling my home and I am so happy that I did love it.
from Knoxville, TN
I love the way that this microwave looks. It is also very quiet and cooks well.
Fill out the form below to request Better Price for this product.
your next order of $250 or more.