Average Customer Reviews
(based on 2461 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
My needs are met
First I'll say I haven't used each function yet, but I am very impressed overall so far. The person before me states the light level is poor, but I do not agree. The...Read complete review
First I'll say I haven't used each function yet, but I am very impressed overall so far. The person before me states the light level is poor, but I do not agree. The light level is what I need and I have no complaints. I think sometimes kitchens are set up in that there isn't sufficient lighting to begin with. Why would you expect a microwave light to compensate for that? When the microwave is operating it is quiet. I am impressed with the fan, quiet and appears to be strong. I was concerned about the heat coming off my gas range but so far the auto sensor fan has not come on, so now I just wait and see if it does when I have more than two of my large burners on. The interior is sleek and nice to see instead of the standard white. I spent considerable time researching what is out there to replace my GE that died after almost 11 years, and found this one had all the features and style I was looking for.
Most Liked Negative Review
God Performer, Questionable design/assemby QA
Microwave is performing well overall. Controls are easy to use even with LOTS of options. Interior is, so far, really non-stick and easy to clean. Exhaust fan exhibits some notable air flow...Read complete review
Microwave is performing well overall. Controls are easy to use even with LOTS of options. Interior is, so far, really non-stick and easy to clean. Exhaust fan exhibits some notable air flow noise, but has a better draw than my previous experience with similar units. Now the other half of the story... Upon installation found bracket that supports rear of unit was barely sufficient; one end of bracket bent under the load during installation. Rather than trust a questionable bracket, I swapped it with the remounted Maytag bracket (also a Whirlpool product) that it was supposed to be replacing. Upon turning on the surface range light, it blew almost instantly - disappointing but OK, minor. When I went to replace the bulb discovered that during assembly, someone had stabilized the light bracket with a large glob of silicone caulk (see photo) that also caulked in the bulb (likely damaging it as well). Caulk was carefully removed with a razor knife, bulb replaced, and all are now working well. Could only recommend this product line with reservations given anomalies observed and overcome during installation. Whirlpool reputation could benefit from some better Quality Assurance during design and assembly... Not everyone is willing to improvise as such on a new purchase.
Reviewed by 2461 customers
Displaying reviews 1-10
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from Lorton, VA
Comments about Whirlpool Black Microwave Hood Combination:
Bottom Line Yes, I would recommend this to a friend
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Love the unit, so much more efficient than our other.
from Henderson NV
We bought this unit and it is much more efficient than we thought it could be. Would recommend,and already have to few of our friends.
Too many features
from Fowlerville mi
Bought this 5 months ago. Can't quite figure out all the different buttons and options. After using The light for cooking on stovetop it quit working after 2 hours of use. And now the door sensor is starting to break. Sometimes it doesn't know that we already took out food out and it is still beeping at us that it's done. Sometimes the light doesn't turn on when the door opens. Basic microwaving works fine but I think I would go with a cheaper model next time. Too much going wrong too soon.
Bottom Line No, I would not recommend this to a friend
We bought this microwave about two weeks ago and it was very easy to install, its working great and is very spacious.
By Rick the Remodeler
from Brown Deer, WI
I bought this to replace a counter top microwave. I was surprised how much bigger the compartment was compared to my old unit. It cooks things effortlessly, and the light and exhaust fan are definitely upgrades from my old unit.
By Garrett Family
Bought this to complete appliance's in our kitchen of our new home. It was the last one that we needed to complete the look. It is very quite and works great. Has all kind of options. Very impressed!
Pretty Good so far
from Metro Detroit, MI
Replaced an older model and this one fit right in with just minor modifications to the mounting holes in the upper cabinet. One annoying this is that the clock is nice and bright when viewed straight on, but nearly impossible to view from an angle.
(2 of 2 customers found this review helpful)
Avoid at all costs
from ABQ NM
Just over a year the door started claiming it was not open, and the light would not come on.Now 4 Services later still doing it, Tech claims you just have to unplug it and plug it back in.Was designed to fail, and has.Certified Techs are untrained.
from Burlington, ky
very easy to use and has great sounds to alert when product is done
Nice upgrade I like the sensing feature.
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