Average Customer Reviews
(based on 37 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Excellent business laptop
I was in the market for a laptop for development with criteria of higher resolution than the 1366 displays, > 4GB of memory, an SSD and a reasonable processor. I ultimately honed...Read complete review
I was in the market for a laptop for development with criteria of higher resolution than the 1366 displays, > 4GB of memory, an SSD and a reasonable processor. I ultimately honed in on the Samsung as the best meld of features and while I fretted about it, I purchased it online sight unseen. Once received, I was impressed by its build quality. It's quite durable and light for is 15" size. Once I had things running, my few complaints are that the trackpad is overly sensitive and not worth using if you can help it. I regularly disable it when I can attach an external mouse. Also, the bloatware for initial install is a bit annoying. I'm not a fan of the recovery partition mechanism they use, so I ended up re-installing from scratch and getting a bit more space and a cleaner install. All in all, I'm very pleased with the purchase. One last reason that I chose it over competitors is the possibility of self-service. I do understand that it would void warranty to upgrade memory or the ssd myself, but in the future to allow for the upgrade post warranty is a great bit. I'd say only the lack of a serviceable battery would be the downside, but that's understandable to get the laptop to the packaging that it is in the first place.
Most Liked Negative Review
Nice but horrible touchpad
This COULD be a great product but the Elan touchpad is horrible. I can't use a mouse so I have to rely 100% on the touchpad. Samsungs driver has no sensitivity adjustment. Even...Read complete review
This COULD be a great product but the Elan touchpad is horrible. I can't use a mouse so I have to rely 100% on the touchpad. Samsungs driver has no sensitivity adjustment. Even the help screens don't reflect the actual screens you will see. The only way I have found to use it so far is to turn off most of the features of the touchpad including the touch feature. Yes, I mean you can only use it for extended periods of time if you dumb it down to the point where it is no different than any other 2 button touchpad. And even at that the buttons are hard to push. Samsung could fix this by giving us a better driver but I've never seen them be responsive when it comes to software. It is really unfortunate. I would be happy to work with anyone at Samsung so that they can get this right if they are willing.
Reviewed by 37 customers
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Outstanding Ultrabook with great looks!
from Houston, TX
Samsung did a phenomenal job with the design and hardware selection for this ultrabook. The outstanding form factor does not sacrifice performance whatsoever. I'm able to use resource intensive applications such as Adobe CS6 Master Suite with little to no hesitation. The ultrabook is by far the most attractive design but the frame does carry fingerprints.
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Such a shame
It is a very nice looking, good performing laptop, with one problem. The touchpad does not work. Frankly, I have not seen a laptop, not even one that is a decade old, that has the same type of erratic touchpad problems as this one. Its erratic, it freezes, it feels like a someone who is drunk and it drives you, the user, absolutely crazy. You're forced to bring a extra mouse EVERYWHERE, fearing for the moment your touchpad calls it quite. Restart? Fixes it 50% of the time. This is the reason I can not recommend this laptop. Its a shame really, it looks quite nice. But its like a nice car with a bad steering wheel. Nice looking? Of course. Good car? Definitely not.
Great laptop for just about everything! Super light weight and easy to take anywhere. Storage is limited if you want to save all of your pictures, but I recommend just using an external drive any way.
A Terrible Brick -- With Potential
Do not purchase this product. The series 9 I received is so plagued with issues (trackpad errors, OS crashes, hard drive problems) that this is one of the worst ways you could invest your money. It certainly has good specs, though, and if it functioned properly I imagine it might be a contender for an average laptop.
Bottom Line No, I would not recommend this to a friend
One of the fastest on the market
I was amazed at the speed of this ultrabook. It literally starts up in 22 seconds. All aspects of the ultrabook are top notch.
Bottom Line Yes, I would recommend this to a friend
was a great labtop it did everything I need and never shut down on me. well worth the money
This laptop has what you need. I'm a big streamer and enjoy watching movies alot so this work great with smooth quality.
great hardware but bad drivers
the ultrabook itself is great as a hardware but software drivers are horrible.
Samsung at its best!
The first review for this Series 9 model (A03) said it all in the title - Best Laptop on the Market. More and more, computer marketing is all about mass market appeal and has moved away from technical specs, but technical specs DO still matter, ESPECIALLY in ultrabooks, which thanks to improved Intel graphics in Ivy Bridge are right on the cusp of being able to play modern games (albeit at lower settings). Nobody cares about paying more for 10-15% extra performance on desktops anymore, but that can make a huge difference in an ultrabook if you suddenly get the urge to use it like a real computer, and is worth a premium IMO. And the specs on this Series 9 model A03 should ensure such a performance advantage over most other ultrabooks on the market. This model of the Series 9, the NP900X4C-A03US, simply has it all: * 256GB SSD (most models have either a hybrid SSD/HDD, or only 128GB SSD) * 8GB RAM (the number of ultrabooks on the market offering options with >4GB is woefully small). * Decent screen resolution of 1600x900 that's a nice fit for a 15" screen. * Core i7 CPU I think most people can grasp the benefits of the first 3 items (which are clearly significant and may be enough to pay extra for just the bigger SSD and RAM alone), but there are significant benefits of the i7-3517U processor that's offered in this model, over the i5-3317U that's offered in the lower-end A01 and A02 models (and most other ultrabooks). To wit: i5-3317U: 1.7 GHz base clock frequency 2.6 GHz max turbo clock frequency 3 MB cache 1050 MHZ max Gfx clock frequency i7-3517U: 1.9 GHz base clock frequency (12% faster) 3.0 GHz max turbo clock frequency (13% faster) 4 MB cache (33% bigger) 1150 MHz max Gfx clock frequency (10% faster) (Source: Anandtech) All of the above, combined with the 8GB RAM, should result in an across-the-board 10-15% performance increase in both processor-intensive apps, as well as graphical-intensive apps (ie, games). And this is all done within the same 17W power envelope, with the same excellent battery life and no battery penalty from using an external graphics chip. I'm afraid I can't offer any benchmark comparisons as proof (I only bought one computer after all), but I can tell you that there are many reports of Diablo 3 barely being able to run on Intel HD4000 graphics, especially in later acts with lots of background action going on. But I can report that D3 runs great and smooth on this system in both Acts 3 and 4, with medium textures, low shadows, and high physics in the native 1600x900 resolution. (As a sidebar, I should also mention the good news that my model came with a Samsung SSD, and not the slower SanDisk SSD that was in the 128GB model that I looked at in a retail store. No guarantees if this will always be the case, though). I'm not going to go into usability aspects, other than to say that our family is very satisfied with the screen, keyboard, trackpad, build, etc. It's a sweet machine. Honestly, if you're concerned about those kinds of things, you'll likely go see and feel a Series 9 model for yourself at a local retail store (any 15" Ivy Bridge model will suffice for evaluating this aspect, of course). That's what we did, we liked it, and we are liking it more every day as we continue using it after about a week. The downside to this model is that nobody is selling it, and even Amazon lists a 3-5 week wait for shipment. Fortunately, Amazon appears to be under-promising here, as ours shipped in about 1.5 weeks, and arrived a little over 2 weeks after we ordered it. Bottom line: Don't let the extra money or the extra wait scare you away from the A03 model. This laptop is going to be the workhorse in our household that does everything, from general productivity to homework to surfing to on-the-move mobility to moderate gaming, and on and on. If you're looking to make a similar investment, go for the best and get this laptop.
could be a little better
from columbia, tn
it could be a little better, but not by much. i am happy with it.
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