Average Customer Reviews
Energy Star Rated - No
(based on 955 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Very roomy and nice to look at!
We just installed this refrigerator less than a week ago. We had to delay delivery because our opening was not large enough....it is large and the opening required is 1/4"...Read complete review
We just installed this refrigerator less than a week ago. We had to delay delivery because our opening was not large enough....it is large and the opening required is 1/4" larger than the specs online. They did not take into consideration the water & ice lines on the back, so we had to make modifications to our door opening. It is a beautiful refrigerator and very quiet. It does take some time to chill down after installation, but it is well worth the money and the small complications that we had getting it in. Both the refrigerator and freezer spaces are well designed and large and hold all that most would want.
Most Liked Negative Review
My fiance and I went shopping for a bare bones unit and ended up leaving with this unit. It is beautiful and spacious. We love the interior lighting and shelf adjustablity, not to...Read complete review
My fiance and I went shopping for a bare bones unit and ended up leaving with this unit. It is beautiful and spacious. We love the interior lighting and shelf adjustablity, not to mention the auto fill feature, when it works. Imagine all of the things you can accomplish while your water glass fills itself. We love all of the features of this fridge. Our biggest complaint about this unit is the noise. We can hear it from almost every room in the house, we can even hear it over our dishwasher!!! Nobody seems to have a decibel rating at which this unit is supposed to run. We miss our old, quiet fridge. I dont know if it is supposed to be this loud or we have a defective unit. If it is supposed to be this loud I cant imagine why anyone would purchase it. If GE can resolve the noise issues I would definitely recommend this product
Reviewed by 955 customers
Displaying reviews 1-10
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By Bad Experiences
from Lansdale, PA, United States
I bought this refrigerator in 2013 (4+ years) when we re-did our kitchen, and although I love the features, I have had multiple problems and repair costs with this refrigerator. I have had the repair man in 4 times over the cost of 4 years (1 visit per year). The first couple of times is was the freezer defroster and refrigerator defroster getting clogged, and dumping water all over my new kitchen floor. The next time was a cooling problem. Recently, it was the invertor box to the compressor causing it now to cool. I have had to throw out 2 refrigerator/freezer full of food, and now I am very concerned as I hit the 5-year mark, that the compressor is going to go (that's when it goes off warranty). I also purchased this from a reputable small business in my area, not a big box store. When (not if) the compressor goes, I will move on to another brand, as I am not getting much satisfaction from GE on this.
Bottom Line No, I would not recommend this to a friend
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MY ONE AND ONLY..
from Covington, GA, United States
I love, love , love my GE Profile French door refrigerator! I am changing all of my appliances in my kitchen to GE. I have had horrible experiences with major appliances in my kitchen and bad customer service. GE has the best employees, the best customer service and the best appliances ever. Now I must go so I can order my new GE dishwasher!!
Bottom Line Yes, I would recommend this to a friend
from Oklahoma City, OK, United States
We bought this 3 years ago and have been very happy with it. The only problem we have experienced is that it isn't as quiet as we would prefer. I work in quiet with no radio or tv on so it is annoying to me. My wife, however, says it never bothers her.
from Nashville, TN
Have had this 3 years. The ice maker and water in the door shoots everywhere and makes a mess. Now it sticks and has to be pulled out to stop it. We have had to have it repaired twice because ice and water builds up under the lower drawer and leaks out onto the hardwood floor. Two of the shelves which are made of very brittle plastic have broken off. My wife and I are older and have no kids at home. The unit is not abused or handled roughly. We have had several much less expensive refrigerators over the years that have out performed this one at a fraction of the price. It is a piece of expensive junk. Would never buy GE again!!
By srgt charles
from Indianapolis, IN, United States
very nice price was good extra roomie lots of storage
from Murfreesboro, TN
We bought this refrigerator in 2012. After the first year it broke down and they couldn't replace the part so they replaced the entire unit. It is now two years later and it has broken down again the invertor board for the compressor went out, the rear water valve went out and the fresh food fan and the main computer board went out as well! I have never had so many problems with a refrigerator in my life thank goodness we bought the extended warranty! I would not recommend this refrigerator to anyone!!!!
(2 of 2 customers found this review helpful)
from Louisville, KY, United States
Freezer is extra cold, bottom drawer of fridge extra cold, rest of fridge is 58 degrees. This is junk, i can see styrofoam from the inside of the fridge. It's literally a large styrofoam cooler.
from TX, United States
I have the refrigerator for 4 years already and no issues at all, the only complaint i have is the filter cover it broke easily
Excellent, (except for the compressor noise)
from Bloomington, IN
Purchased in September of 2012, this product has performed flawlessly, except for a couple of hiccups with the ice maker, which stopped working. Both times, after removing and reinstalling it, the ice maker began to work again. I have read that these ice makers are sensitive to being served by a water filter that needs changing. (I change my filter about every six months.) But just recently, the compressor/motor unit has begun to make a lot of noise, which just happens to be the most common complaint with these refrigerators. However, I understand that a noise reduction kit is now being made available by GE ("under warranty," whatever that means, for my unit). I will be looking into this, ASAP.
(1 of 1 customers found this review helpful)
from Yulee, FL, United States
Fan went out, mother board went out all within two years of purchase
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