Average Customer Reviews
Energy Star Rated - No
Energy Star Rated
(based on 461 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Just what I needed
From the intuitive controls to the pleasant chimes, this machine is a pleasure to use and gaze at! I will never go back to and old mechanical style washer again. The impeller design...Read complete review
From the intuitive controls to the pleasant chimes, this machine is a pleasure to use and gaze at! I will never go back to and old mechanical style washer again. The impeller design works wonderfully and I don't have to use as much detergent. It does what it was designed to do, wash my clothes. I am quite pleased with this product and am looking forward to many years of washing my clothing.
Most Liked Negative Review
Stay away from samsung washers!
Do not buy ! The washer worked fairly well for 16 months. I did not like that I could not wash waterproof mats. I also have very dirty kitchen rugs & mats...Read complete review
Do not buy ! The washer worked fairly well for 16 months. I did not like that I could not wash waterproof mats. I also have very dirty kitchen rugs & mats because I can't wash those either (nothing with sand can be washed. My old washer faithfully cleaned my rugs after I shook them out. Why did I "upgrade"?) I'm also disappointed that after spilling a small amount of bleach outside the bleach dispenser, the area around the dispenser started to rust. The rust has spread and this will someday become a functional problem. The big problem: after 16 months of use, the washer decided to become unbalanced. If there was a sensor that should have stopped the machine from spinning...it failed. The Unbalanced drum ground the top plastic ring against the inside of the washer face, spewing shredded plastic into the drum. I could handle ALL of this if Samsung offered even moderately decent customer support. But scheduling a repair and finding out details of the warranty have been painfully time consuming . I still have not even been able to schedule a repair because Samsung says "call our contracted repair company (you have to use one of their companies) and the repair company says they can't do anything without some authorization from samsung. I should just give up and use a washboard and bucket...that would be quicker than trying to get someone to fix the washer. (And I have no idea how much that would even cost at this point). The agents themselves were friendly and attempted to be helpful. Samsung just is not set up to offer the basic straightforward kind if help I am looking for. I regret the day I purchased this product and am sure I will never buy a samsung product of any kind again. If you are unsure of which brand of washer to buy...eliminate samsung from your list!!
Reviewed by 461 customers
Displaying reviews 1-10
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from Columbus, OH, USA
Comments about Bertazzoni Samsung VRT White Top Loading Washer:
It's so quiet when it runs and great value for the price.
Bottom Line Yes, I would recommend this to a friend
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This product has great features !! Cleans and runs good
We were able to learn all the advance features to easly
(1 of 1 customers found this review helpful)
Nice machine if it worked like it was supposed to.
from Texas, USA
Do not purchase this machine. It is very nice looking on the outside but with the issues from the spinning cycle / recall it will be a waste of money. Cannot use all the features that they show due to the recall issue. In my opinion it's like buying a 6 speed sports car and being told don't go into 6th gear because it doesn't work right. Very disappointed.
Bottom Line No, I would not recommend this to a friend
The worse washer ever
from New york
I absolutely hate this machine. It takes almost 2 hours to do one load. If I wash sheets or blankets they come out twisted and parts of them have not even gotten wet! No matter which setting I use it will not let me use cold water. It has shrunk almost every piece of my grandchildrens' clothing. If I could have rated it with no stars I would have. The high energy machines are a joke. They may use less water, but it doesn't clean the clothes. Also it uses more electricity than my old reliable machine.
Product has great features
from Florida, USA
Wife likes the size of her new washer, she said she can do like two and half loads compared to the other washer we had. She also likes the fact that it does not have an agitator.
(0 of 1 customers found this review helpful)
from Ft Carson Co
It is easy to work but don't like it when the top locks while it is washing. Have no idea on how the cloths get clean since it does not have a agitator.
Very nice washer at a low price!
Considering I bought this washer on sale I believe it was a great value. Never had any problems and it gets my clothes very clean. Its quiet and has a jolly tune play once the washing has finished. Overall great washer for the price, self cleaning mode works like a charm also!
from Lincolnton, NC, USA
The boyfriend and I just got out first place and was looking for a washing machine and dryer that would be an investment. After continuous months of searching around at everywhere possible that we could in North Carolina, We finally came across this washer and dryer set. We fell instantly in love with the sleek design and overall look and function(s) of the pair. We have had them going on almost a month and couldn't ask for a better washing machine and dryer pair. I can start a load of laundry in the dryer and leave and do my errands for the day and come back a few hours later and the clothes will not be cold or wrinkled due to having a wrinkle prevention setting on the dryer. That comes in handy more ways than I ever thought it would. The pair is quite for the amount of money that would be invested in them. I don't hear either of them going even when the washroom door is open. Overall; The boyfriend and I are extremely and utterly satisfied with this purchase and will be staying with Samsung for any further appliance needs.
Guess you get what you pay for.
from North Carolina
I thought this was a good value for my money. It's only so-so. Would not recommend it. Clothes are easily unbalanced, although I load around the outer edges as I was told by retailer. Now, it's recalled!
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