Average Customer Reviews
Energy Star Rated - No
Energy Star Rated
(based on 471 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Just what I needed
From the intuitive controls to the pleasant chimes, this machine is a pleasure to use and gaze at! I will never go back to and old mechanical style washer again. The impeller design...Read complete review
From the intuitive controls to the pleasant chimes, this machine is a pleasure to use and gaze at! I will never go back to and old mechanical style washer again. The impeller design works wonderfully and I don't have to use as much detergent. It does what it was designed to do, wash my clothes. I am quite pleased with this product and am looking forward to many years of washing my clothing.
Most Liked Negative Review
Stay away from samsung washers!
Do not buy ! The washer worked fairly well for 16 months. I did not like that I could not wash waterproof mats. I also have very dirty kitchen rugs & mats...Read complete review
Do not buy ! The washer worked fairly well for 16 months. I did not like that I could not wash waterproof mats. I also have very dirty kitchen rugs & mats because I can't wash those either (nothing with sand can be washed. My old washer faithfully cleaned my rugs after I shook them out. Why did I "upgrade"?) I'm also disappointed that after spilling a small amount of bleach outside the bleach dispenser, the area around the dispenser started to rust. The rust has spread and this will someday become a functional problem. The big problem: after 16 months of use, the washer decided to become unbalanced. If there was a sensor that should have stopped the machine from spinning...it failed. The Unbalanced drum ground the top plastic ring against the inside of the washer face, spewing shredded plastic into the drum. I could handle ALL of this if Samsung offered even moderately decent customer support. But scheduling a repair and finding out details of the warranty have been painfully time consuming . I still have not even been able to schedule a repair because Samsung says "call our contracted repair company (you have to use one of their companies) and the repair company says they can't do anything without some authorization from samsung. I should just give up and use a washboard and bucket...that would be quicker than trying to get someone to fix the washer. (And I have no idea how much that would even cost at this point). The agents themselves were friendly and attempted to be helpful. Samsung just is not set up to offer the basic straightforward kind if help I am looking for. I regret the day I purchased this product and am sure I will never buy a samsung product of any kind again. If you are unsure of which brand of washer to buy...eliminate samsung from your list!!
Reviewed by 471 customers
Displaying reviews 1-10
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Washes very well!
from Spring Lake, MI
Comments about Bertazzoni Samsung VRT White Top Loading Washer:
After using a washer with an agitator, without a liquid softener option, for many years, and knowing the frustration of holes ripped into my clothing, this washer is wonderful! It washes very well, cleaning our clothing with great results, including removing built in dirt and grime. The liquid dispensers are adequate. The only negative I've found with this top loading machine, is the depth. I am 5'2", making the reach for the articles left at the very bottom, sometimes difficult to reach. But, it is a large capacity, which I wanted, so I will work with it. Eventually, I may use a little step stool- it's worth the trade! Knowing and liking Samsung products, this washer should last a good amount of time. Bottom line- I am very happy with my machine!
Bottom Line Yes, I would recommend this to a friend
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from Springfield, OH, USA
Our new Samsung washer was delivered today and we love it. The boys have taken over doing the laundry they love it that much. It's quiet and has all the features we were looking for at a low price. I would recommend this washer to anyone looking to buy a new one.
This product has great features.
from Galveston, TX
I was going to go with a front loading, but glad I went with the top loading Samsung. I really enjoy it, and it's got a lot of features, and really can wash a lot at one time.
Performs the Job
So far, we are very pleased with our washer. Easy to operate from day one. Gets the job done.
(0 of 1 customers found this review helpful)
love the little tune it plays when done
from greenwood sc
GREAT!! Havent quite got used to it but in the two weeks ive had it its been great
WOULD LIKE TO SEE BETTER QUALITY in the future an maybe better service when having to call a repair man outan if he has to come out 3 times in a month the washer should be picked up an refund made to the person who bought it
Bottom Line No, I would not recommend this to a friend
from what ive used of this washer(two loads) i like it. washing time is alttle long compared to our old washer but it cleans very well.
Excellent washer without agitator!
This is a very excellent washer for the price. It cleans clothes better than washers with agitators and you can fit comforters in it without worrying about them being damaged. My only wish would be that the spin cycle was a little faster, but clothes come out extremely well spun.
great over all
this washer is great,I've had little to no trouble with it
(1 of 1 customers found this review helpful)
Just bought so far so go
Picked it up, set it up, leveled it up, works like a clock, that's the way it should be..
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