Average Customer Reviews
Energy Star Rated - No
Energy Star Rated
(based on 1164 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I am in love!
I ADORE this washing machine! LOVE LOVE LOVE! Almost all the complaints Iâ€™ve read on various sites regarding this model are from people who have never had an HE...Read complete review
I ADORE this washing machine! LOVE LOVE LOVE! Almost all the complaints Iâ€™ve read on various sites regarding this model are from people who have never had an HE machine before. I have had an HE so Iâ€™m used to the longer time and familiar with how to load it properly (heavier clothes on bottom, even them out around the drum; people who donâ€™t this get the â€œunbalancedâ€� messages). Iâ€™ve always preferred HE, since there is no agitator to mangle or snag my clothes. No other washing machine has ever gotten things this clean! The bottoms of socks come out like brand new. that NEVER happened in my other machines, even with All or Shout. I donâ€™t even have to spray Oxy Clean on shirt cuffs or pant bottoms for them to get clean. Clothes come out smelling fresh, too; my old machine always had a bit of a sewer smell no matter how many times I cleaned it. I wondered why it came with a clear lid; then I found myself watching it work and was fascinated! it spins the drum when it starts, to get the weight of the load and make sure itâ€™s balanced. And, when it fills, it spins the drum so the water and detergent get distributed evenly (my old machine didnâ€™t do that). Brilliant! The fact that the detergent drawer is in back and gets thoroughly rinsed every time is genius, as well; my old machine had dispensers in the corners and water never cleaned them all the way, so they got mildew and other goop in them. I love that it has an extra spin cycle too, in case you have heavier wet things or get caught in the rain. I havenâ€™t had to use it, however, because things come out of this washer so DRY! even heavy bathmats that used to be really wet after a spin are dry, and towels are almost totally dry. I save so much drying time! I am thrilled with this washing machine.
Most Liked Negative Review
I bought this model In Dec. of 2014 and as of April of 2016, it no longer drains. It hasn't even been 2 years since I have purchased and used this product, and...Read complete review
I bought this model In Dec. of 2014 and as of April of 2016, it no longer drains. It hasn't even been 2 years since I have purchased and used this product, and it no longer functions properly. I would understand if I had been overfilling the machine, and using it everyday, but that's not the case. I am currently having the problem reviewed by Samsung, and hopefully get everything resolved. Since I am out of the parts and labor warranty time frame covered, I will be paying out of pocket. Aside from my tale of woe, I would say that this machine has excellent features such as the waterproof setting meant for waterproof materials such as jackets which works wonderfully. I also like the fact that this washer can hold a decent size load of laundry and still be virtually quiet. The self clean setting is also a life saver, considering a lot of other HE machines don't have it and can start to smell pretty foul. I think the idea of this washing machine is great. The design and features are great, but the durability and longevity of the product in my experience is not good at all.
Reviewed by 1164 customers
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Good so far haven't had it long. Have done 4 washes with and and seems great
Bottom Line Yes, I would recommend this to a friend
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I have yet to get decals for washer, all my samsung products have needed repair. very unhappy with all my products
Bottom Line No, I would not recommend this to a friend
This washer DOES NOT clean. It merely "swishes" the clothes around. I was told the lack of an agitator did not affect top-load washers. Either those people were wrong, or Samsung just doesn't know how to accomplish it yet. Everything comes out more dirty than I put it. (and NO - I never put anything in the washer that has obvious dirt on it without hosing it off in the sink or outside first to keep any dirt from just "re-depositing" on other clothes. But it's like this washer FINDS dirt to deposit on everything else. I attached a photo of a sweater that went in white - and was ONLY washed with white t-shirts, socks, and towels!! I know my husband's socks get dingy - but this is ridiculous!!) I've also had several issues with items being soaking wet so that I had to run through extra spin cycles before I could move to the dryer. I was EXTREMELY glad to hear this washer is part of a recall. At least I can get a little bit back when I have to get a new one.
(1 of 1 customers found this review helpful)
MY CLOTHES ARE SOFT AGAIN
from Philadelphia, PA, USA
I LOVE THIS WASHER!!! Two people I met before I purchased this washer said they had it, and they both loved it. I thought how silly is that. Who loves a washing machine? I DO! I DO! I DO! The design and features are amazing, but I can't get over how soft my towels are and my old sweatshirts. I HIGHLY recommend this washer, not only for the difference in my clothes, but the value!!!!!
This washer has great features and fits in the space I have
Doesn't wash clothes like they used to
This product lacks in the cleaning clothes, towels, sheets, anything department. It simply bunches clothes together and spins them.
Love this Washer
from Amarillo, TX
It is perfect for us. Have had it for over a year and it is so easy to use. I have to say the only thing I don't like about it is the fact it doesn't fold and put away the clothes yet
Samsung 7000Top Load Washer
from Boise, ID, USA
Nice quality, but I wish the detergent dispenser would pull out further as it does not allow enough clearance to fully empty liquid detergent from your measuring cup or top of detergent bottle. Plenty of cycles, quiet operation, and overall happy with my purchase.
from Alaska, USA
Tub is big enough for my down cal king comforter and not too deep to reach that last item at bottom of tub.
I have been using this washer for 3 years and I have had absolutely zero issues!
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