Average Customer Reviews
Energy Star Rated - No
Energy Star Rated
(based on 1191 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I am in love!
I ADORE this washing machine! LOVE LOVE LOVE! Almost all the complaints Iâ€™ve read on various sites regarding this model are from people who have never had an HE...Read complete review
I ADORE this washing machine! LOVE LOVE LOVE! Almost all the complaints Iâ€™ve read on various sites regarding this model are from people who have never had an HE machine before. I have had an HE so Iâ€™m used to the longer time and familiar with how to load it properly (heavier clothes on bottom, even them out around the drum; people who donâ€™t this get the â€œunbalancedâ€� messages). Iâ€™ve always preferred HE, since there is no agitator to mangle or snag my clothes. No other washing machine has ever gotten things this clean! The bottoms of socks come out like brand new. that NEVER happened in my other machines, even with All or Shout. I donâ€™t even have to spray Oxy Clean on shirt cuffs or pant bottoms for them to get clean. Clothes come out smelling fresh, too; my old machine always had a bit of a sewer smell no matter how many times I cleaned it. I wondered why it came with a clear lid; then I found myself watching it work and was fascinated! it spins the drum when it starts, to get the weight of the load and make sure itâ€™s balanced. And, when it fills, it spins the drum so the water and detergent get distributed evenly (my old machine didnâ€™t do that). Brilliant! The fact that the detergent drawer is in back and gets thoroughly rinsed every time is genius, as well; my old machine had dispensers in the corners and water never cleaned them all the way, so they got mildew and other goop in them. I love that it has an extra spin cycle too, in case you have heavier wet things or get caught in the rain. I havenâ€™t had to use it, however, because things come out of this washer so DRY! even heavy bathmats that used to be really wet after a spin are dry, and towels are almost totally dry. I save so much drying time! I am thrilled with this washing machine.
Most Liked Negative Review
I bought this model In Dec. of 2014 and as of April of 2016, it no longer drains. It hasn't even been 2 years since I have purchased and used this product, and...Read complete review
I bought this model In Dec. of 2014 and as of April of 2016, it no longer drains. It hasn't even been 2 years since I have purchased and used this product, and it no longer functions properly. I would understand if I had been overfilling the machine, and using it everyday, but that's not the case. I am currently having the problem reviewed by Samsung, and hopefully get everything resolved. Since I am out of the parts and labor warranty time frame covered, I will be paying out of pocket. Aside from my tale of woe, I would say that this machine has excellent features such as the waterproof setting meant for waterproof materials such as jackets which works wonderfully. I also like the fact that this washer can hold a decent size load of laundry and still be virtually quiet. The self clean setting is also a life saver, considering a lot of other HE machines don't have it and can start to smell pretty foul. I think the idea of this washing machine is great. The design and features are great, but the durability and longevity of the product in my experience is not good at all.
Reviewed by 1191 customers
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Comments about Samsung 4.5 Cu Ft VRT White Top Load Washer:
I am liking this washer i have never had something so fancy and high tech
Bottom Line Yes, I would recommend this to a friend
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Awesome washing machine
This is my first washing machine without an agitator. I was hesitant but went with it anyway. It is an awesome machine and is very quiet! The features are amazing and it is easy to use.
I love this washer!
from Toledo, OH, USA
I love everything about this washer. Just the right amount of options. It does a great job on all our clothes. I love the location of the soap and softener dispenser because I no longer get it mixed up with the bleach dispenser. I love that it has an option for bedding, which I use weekly. Most of all, I love that it plays a cute little song at the end of the cycle rather than an annoying buzzer. Thank you Samsung. We are so happy with our purchase.
great economical washer
This washer is huge and does such a good job on my clothes.
(1 of 1 customers found this review helpful)
Worst washer ever
from Michigan, USA
Do not buy a HE washer, at least not this one. Clothes come out with white film lines and dry spots. Now even my white pants came out with brown streaks all over them, front and back. They were new so it wasn't the pants. I waited years to have a new washer only to have dirty twisted clothes. All items, every cycle come out so twisted I will need new everything after a year of this. Sooo disappointed.
Bottom Line No, I would not recommend this to a friend
(1 of 2 customers found this review helpful)
from Indiana, USA
I LOVE this dryer. It has a moisture sensor and I never have to run a load twice. It's pretty quiet and plays a cute little song when it is done.
from San Antonio Tx
Love it! So very happy with my new washer ! It's great and quiet!
Don't waste your money
Noticed when placing clothes in drum, the clothes on top stayed on top throughout entire wash cycle. They weren't agitated AT ALL! Called tech support & was told that if clothes were completely wet then they were clean. I don't agree. I've resorted to pausing wash cycle halfway through & moving clothes around in water manually. Also noticed that bleach was being dispensed about 1 minute before completion of wash cycle & water was drained. Service call resulted in technician being told by Samsung support, "if bleach is dispensed any time during wash cycle there is not a problem". I manually have to add bleach to wash cycle. ALSO, the "stainless steel" laminate on the inside lid above the drum is peeling. Very surprised that this is not covered under warranty because it is a cosmetic fault. Must've been caused by improper use application of detergent & bleach??????
from Bonaire, GA
I'm absolutely in love with how easy this product is! I had a hand-me-down and really thought it would be more difficult being brand new and so hi-tech looking, but it's really easy. Oh and the size, I can fit almost anything in this thing!
First washer without agitator.
from Boston, MA, USA
I read recently that Samsung top load washers were recalled. I entered the serial number for my unit and was informed that it is not included in recall;. Only owned machine for two weeks, early review is that clothes come out clean and smelling fresh. Machine is very easy to use, controls are simple to understand and very straight forward. Spin cycle has a whine as it builds up speed, sounds like the ones in the laundromat. Overall I'm satisfied with this purchase. Let's hope it lasts as long as my last machine, 18 years.
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