Average Customer Reviews
Energy Star Rated - No
Energy Star Rated
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(based on 57 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Very Good Washer
I received this washer approximately three weeks ago and have used it 3-4 times per week. Overall, it is a very good washer and has some very nice features. It does not...Read complete review
I received this washer approximately three weeks ago and have used it 3-4 times per week. Overall, it is a very good washer and has some very nice features. It does not have any annoying buzzers but relies on musical notes instead. It works great on conserving water. It has a HUGE tub [recommended not going over 3/4 full], no agitator [the bottom has a different kind of device to move the clothes and water] and really wrings out the clothes on the spin HIGH cycle. One thing I like about the machine is that it is made from recycled material. The downside, for me, is that the water level is totally automatic. The same appears true for settings but you can change them prior to starting the washer. Another problem is the pullout tray for the soap and fabric softener. It looks easy in the instructions but I almost feel like I will nearly break it before it POPS out unexpectedly. My biggest fear will be that with so many bells and whistles, something is much more likely to go wrong and will cost too much to repair. The motherboard alone must be quite expensive. I fail to understand why repair parts are more expensive than the original machine [not including labor]. The bottom line is that I think this washer will probably last 5-8 years [hopefully] and provide us with fewer washes [because of the very large tub] which means savings in water, electricity and wear & tear.
Most Liked Negative Review
After 3 1/2 months of use @ 1 to 2 loads per day, catastrophe strikes. The metal hose clamp that secures the drain pump to the drain hose @ the bottom of washer...Read complete review
After 3 1/2 months of use @ 1 to 2 loads per day, catastrophe strikes. The metal hose clamp that secures the drain pump to the drain hose @ the bottom of washer tub falls apart. Then the drain pump breaks away from its mounting bracket and the washer tub drains onto the floor inside my house. The store where I bought it said no problem, we will send our repairman out in about a week and he will order all necessary parts to make the repairs. After the parts arrive, the repairman will schedule a return trip. In about 2 1/2 weeks things should be back to normal, all covered by the warranty except the cost & inconvenience of at least 3 trips a week to the laundry mat, 10 miles away...no thanks..I ordered and will replace my own parts.
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Reviewed by 57 customers
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This washer DOES NOT get clothes clean, the clothes have dirty streaks on them . When using washing powders, the powder is still left on the clothes. The self cleaning ? I don't know what its cleaning because the next load is the same. I have had many washing machines and by far this is the worst ever. what is he about it when it takes 1 hour or longer to wash then you have to rewash them.
Bottom Line No, I would not recommend this to a friend
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it takes every load 3-6 hours to complete. Clothes are not clean.
Does Not Get Clothes Clean
This washer has many great features and attributes. Unfortunately, the bottom line, which is to get clothes clean, is a total failure. We have read the manual, tried all the settings and can not find any way to get things clean! The basic flaw is the design, common to all the new top-loaders - no agitator. Without an agitator, the clothes waft gently around on the bottom of the tub in very little water (government requirement) and do not get truly washed. In all fairness, this washer is probably no worse than any other of this design. However, due to lack of performance, we will be selling the set and searching for one of the older models with a true agitator so our clothes will get clean.
At 69 years of age I have owned many washers and this one is the WORST I have ever owned. Every time it tries to spin it's off balance. I open door and move wash around to re-balance load. Then the machine refills with water agitates for a few minutes drains and ruins what I have moved , then tries to spin and tells me it is Off balance again. It does this for hours and hours. Why won't it SPIN ONLY WHEN SENT TO "SPIN". You have a RINSE AND SPIN setting why does SPIN do the same thins???? I cant even just dry something without it going through all these wash cycles. I would like to take a sledge hammer to it. I WANT MY MONEY BACK THIS IS A PIECE OF JUNK !!!!
(0 of 1 customers found this review helpful)
Bells & whistles, but does it work?
from Dallas, TX
My main concern is that it doesn't fill over the top of the clothes. I've taken things out after washing that felt completely dry, and there's no way the spin cycle is that good. I paused it once the wash cycle started, and saw that all of the clothes were not completely submerged. How then can I count on my clothes being clean? There's no middle rotator to make sure all of the clothes are pulled under. If this were not a problem, I would say it was great. This, however, is a huge problem for me. The one time I splurge on an appliance, I feel like it's a mistake and big waste of money, water, and electricity. I thought it was going to be energy efficient, but not at the expense of coming out with unclean clothes. Unfortunately, it's too late for a return & refund.
One of the best wahers I ever owened
from Joplin, MO, USA
We own a King size bed. It can wash the comforter and then some. It comes out clean and fresh. The Aqua jet is also a big help when working out doors. It gets deep dirt stains out.
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
from Georgia, USA
So far the washer and dryer seem to be exactly what I was looking for. Much better than having my front load washer/dryer. The only thing I don't care for is the short detergent tray. Kind of a cheap design.
I like everything about this washing machine. Especially the AquaJet feature. Wish I had bought the matching dryer.
This product holds large amount of cloths
from Hixson, Chattanooga, TN, USA
has large tubs, cleans well and i get really dirty from work,
fancy package no delivery
from British Columbia, Canada
I was so excited when I bought this washer. No more budget washers, this time I was getting the machine of my dreams! I followed the instructions on the initial couple of washes then started to do my regular laundry. I was completely baffled when after washing my husbands dirty jeans they came out with dirty streaks across them. I set the dial and rewashed, and then rewashed again. Finally they were almost clean. Parts of the material was clean but it was like the dirt was lifted and just redistributed in streaks across the clothing. I f the clothes are at all soiled this washer will not clean them. Which makes me wonder just how clean the clothes without obvious soil/dirt/grease actually are! After a couple of washes my dream became a nightmare. This very expensive beautiful washer was nothing but a lemon.
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