Average Customer Reviews
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(based on 626 reviews)
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Most Liked Positive Review
I am in love!
I ADORE this washing machine! LOVE LOVE LOVE! Almost all the complaints Iâ€™ve read on various sites regarding this model are from people who have never had an HE...Read complete review
I ADORE this washing machine! LOVE LOVE LOVE! Almost all the complaints Iâ€™ve read on various sites regarding this model are from people who have never had an HE machine before. I have had an HE so Iâ€™m used to the longer time and familiar with how to load it properly (heavier clothes on bottom, even them out around the drum; people who donâ€™t this get the â€œunbalancedâ€� messages). Iâ€™ve always preferred HE, since there is no agitator to mangle or snag my clothes. No other washing machine has ever gotten things this clean! The bottoms of socks come out like brand new. that NEVER happened in my other machines, even with All or Shout. I donâ€™t even have to spray Oxy Clean on shirt cuffs or pant bottoms for them to get clean. Clothes come out smelling fresh, too; my old machine always had a bit of a sewer smell no matter how many times I cleaned it. I wondered why it came with a clear lid; then I found myself watching it work and was fascinated! it spins the drum when it starts, to get the weight of the load and make sure itâ€™s balanced. And, when it fills, it spins the drum so the water and detergent get distributed evenly (my old machine didnâ€™t do that). Brilliant! The fact that the detergent drawer is in back and gets thoroughly rinsed every time is genius, as well; my old machine had dispensers in the corners and water never cleaned them all the way, so they got mildew and other goop in them. I love that it has an extra spin cycle too, in case you have heavier wet things or get caught in the rain. I havenâ€™t had to use it, however, because things come out of this washer so DRY! even heavy bathmats that used to be really wet after a spin are dry, and towels are almost totally dry. I save so much drying time! I am thrilled with this washing machine.
Most Liked Negative Review
WORST washer ever!!!!!!
This is literally the WORST washer ever. It claims that you can wash more clothes because of the large capacity, but you can't fill it up with clothes because the water level is so...Read complete review
This is literally the WORST washer ever. It claims that you can wash more clothes because of the large capacity, but you can't fill it up with clothes because the water level is so low that it doesn't even get all of the clothes wet. You can't adjust the water level because it is suppose to be weigh the wash load and set the water level accordingly. I actually wash LESS clothes so that there is room in the washer so that it all gets into the water and has room to wash the clothes. I literally have to pause each load to check to make sure that all the clothes are pushed down into the water to get washed. I have actually resorted to washing large loads on the bedding cycle, which takes 80 minutes, so that there is enough water in the drum. Invest in spray stain remover because you will need to drench your kids clothes in them since the washer doesn't swish them around very well. I've owned this washer for 10 months and would return it if I could.
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Reviewed by 626 customers
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(3 of 3 customers found this review helpful)
from St. Louis, MO, USA
Comments about Samsung 4.5 Cu Ft VRT Platinum Top Load Washer:
I purchased my washer in February but waited to write my review. I search and reviewed a lot of washers before settling on Samsung model. This is my first Samsung washer. One of the features that I like is that it can handle comforters. I wanted to really used my washer and become familiar with all of the features and wash cycles. I read other reviews and I am very happy with my purchase. It is very quiet no vibration. I sometimes have to check to see if it working. The complete sound is not very loud. The control panel is easy to see and use. Has a very large tub but I can reach the bottom very easily for a 5'2" person. The only complaint I have is I can't see the wash due to the very dark glass top.
Bottom Line Yes, I would recommend this to a friend
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(2 of 2 customers found this review helpful)
If you are short still possible
from South Carolina, USA
I really wanted this washer because it included the little "dishpan/basin" where I could soak or test colors of an item. Our laundry area does NOT have a sink, so without that little dishpan/basin I would have to do soaking/ testing in the kitchen and then drip across the house. The problem is since I am short (5'2") I cannot reach an item at the very bottom of the tub. PROBLEM SOLVED: I use long rubber coated (ends) tongs. I keep them on the shelf and always have them handy! I have been completely successful using the tongs to grab items too far from my reach. I am even learning to tong (grab) with my left hand (not dominant) to increase my brain's abilities! (crossing mid-line !)
(3 of 4 customers found this review helpful)
I like the simplicity of this washer
from St Augustine, Florida
No more large agitator. The control panel is very easy to operate. The tinted lid closes gently. There are separate despensers for the laundry detergine and bleach. And when our wash was complete we were not buzzed but chimed.
from Twin Falls Idaho
We are so happy with the performance and value of this washer!
(1 of 1 customers found this review helpful)
from Grand Junction, Colorado
We purchased this washer about 2 weeks ago and have used it day in and day out. We have washed queen sized comforters and large loads of cloths. The washer does an amazing job and works great. Very quiet and has a lot of different features. I will recommend this washer to my friends and family!
from Wichita, KS, USA
It's only been 4 days since I started using the product. My dishwasher is Samsung , I've had it for a number of years and it's fantastic. So when I looked at the washer and dryer I fell in love. They are easy to use and work very fast compared to my old ones. I recommend buying them.
Simple to operate
from Appleton, WI
So far we are we very happy with it, In a couple of years I can give you more accurate analysis on the product. The most recent purchases I've made on appliances over the last 5 years has been a major disappointment, on all makes. Products just don't last, and computerizing of the units has caused the major part of the issues.
An overall great washer
from Riverside ca
My new Samsung washer has great features.I can wash heavy loads and I love the feel of the clothing. I am a Samsung fan and for my first washer I give it 4 out of 5 stars. I am very satisfied. Thank you samsung
Washer works great, has a nice large stainless steel drum. The detergent and softner dispeners have a great design where when the fill water comes in it jets through the dispenser distributing the detergent evenly, requiring less detergent. Clothes have come out very clean using way less water than my old machine.
(4 of 4 customers found this review helpful)
Spending money is not what you want to do. This may be the best money spent. The washer makes our cloths cleaner and they comes out of the washer, dryer. This means the dryer does not have to work as hard. Our cloths also come out softer. The dispenser has a max fill line no more using extra , now the correct amounts of softener or Tide. pros good design, water saver, locking lid, dispenser for Tide and softener, good display cons if you are a short person tub is a little deep
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