Average Customer Reviews
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(based on 25 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Unsure At First But A Great Purchase
For all those out there that are advocates for the agitator clothes washer as I was, give this Samsung a try. I was unsure, with mixed feelings about buying an HE washer. I...Read complete review
For all those out there that are advocates for the agitator clothes washer as I was, give this Samsung a try. I was unsure, with mixed feelings about buying an HE washer. I had heard many things about it that were negative. I would say, try it, you may convince yourself if you have an open mind. Things you need to know: 1. Forget about the agitator--forget it!!!! Forget the huge amount of water our clothes would swim in while the agitator beat your clothes up---forget it!!! Think of the principle that your Mom did when there was a stain in the clothes---she would take some stain remover or detergent and grab that area of clothing between her hands and would rub vigorously to help get that stain out. Well, these HE machines use that principle. 2. Forget the large amount of detergent you used to add. And also the large amount of fabric softener. This HE machine needs only a couple of tablespoons of detergent and about the same softener. If you use more you are just wasting detergent and then there is the risk of not getting all the detergent out when the clothes rinse. MORE is not better!!!!!!!! 3. Forget the 30 minute wash cycle on the agitator machine. Okay, it takes longer. If you are in such a rush to wash your clothes, slow down and smell the roses for a change. If you are in a rush, go to the laundromat- use several of the agitator machines and beat your clothes up and then throw them in one of those blast furnace dryers they have there..... Just organize your schedule a bit differently to accommodate this change. It really is not a huge deal, in my opinion. 4. Forget that you need your clothes swimming in gallons and gallons of water to get them clean. Yeah, this one was hard for me to understand because some loads looked like they are barely wet. But I have yet to not have a good wash cycle and the clothes are well rinsed. So, these 4 things are hard to break away from when you move on from an agitator machine to a HE machine. This Samsung has proven to me that it works and works well!!!! I still have to wonder sometimes how it does such a good job. I have read past reviews about people complaining that the machine makes weird noises when it is washing. Yeah, it does but I have not seen any issues with that. Just like the music tune it plays at the end of the cycle. It is soothing and less stressful. If you can't hear it then set a timer on your stove or your phone to "Beep" at you if you rather. All in all a great machine in my opinion. One last idea----READ the manual from cover to cover (or at least the English part). The one con I would say with any of today's machines is that they are not built like the old ones that were 15+ yrs old. My old machine weighed a ton (all steel gears, metal outer tub, anything that moved seemed to be made of metal). These new machines are a LOT lighter because so much plastic is used today so they won't hold up nearly as long. The retailers say newer machines may hold up only for about 10 yrs now.
Most Liked Negative Review
Does not clean clothing
We purchased this washer over 3 months ago, big mistake. It just does not clean our clothing. We have to spot treat every thing and still spots and stains remain. We have a...Read complete review
We purchased this washer over 3 months ago, big mistake. It just does not clean our clothing. We have to spot treat every thing and still spots and stains remain. We have a Samsung service person check out the machine(after several phone calls and a 3-4 weeks waiting from service) he told us that everything was working as designed.. We now get a little better cleaning by pre-spotting, using only the 80 min blanket cycle and post rinse. Still clothing are still not clean. We will end up throwing out this machine and replacing it with the old fashion type. Please don't make the same mistake we made.
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Reviewed by 25 customers
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This maching replaced a 10 yr old maching and our laundry is coming out much cleaner and fresher smelling, We're very happy with it
Bottom Line Yes, I would recommend this to a friend
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(1 of 2 customers found this review helpful)
from Etna, OH
I love my washer. It gets my clothes cleaner and spins them better than my old washer did. If my dryer ever breaks down, I will definitely buy a Samsung.
(0 of 1 customers found this review helpful)
from Bronx, NY, USA
All clothes and sheets come out great. Black clothing however, comes out with detergent residue not sure why. But a second wash resolves the issue.
(1 of 1 customers found this review helpful)
This washer runs very quietly and does a great job
from New Jersey, USA
The different options help make doing laundry very simple. The clothes come out clean without having to rewash. I especially like the high spin feature when doing jeans.
from Fishers, IN, USA
This is my first High Efficiency washing machine. I am very impressed with how great this cleans my clothes with so little water. It's also impressively quiet. When a load gets slightly off balance, the machine quickly recognizes that and fixes the problem without any assistance from me. I highly recommend this washer. I love it and I am so glad that this is the washer I ended up purchasing. Great value!
This washing machine has lived up to all expectations except one and that is being able to add more water to the wash tub when needing to soak a large load of clothes. We don't feel that the soak cycle is user friendly, but all other features are above expectations.
Satisfied and quiet so far
from San Diego
So far my wife is satisfied but she thinks that it's not as water saver as we thought and advertised. Seems to be quiet. Have only had it for 1 month and so far no problem.
The washer looks better than any others brands on the market.
from Las Vegas, NV, USA
I love it lol, I will buy again and again ,I love Samsung galaxy , The washer itself looks better than any other brands on the market , I love the features and value , reliability , I buy the washer when it was on sale.
Clean & Quiet
from Illinois, USA
Clothes seem to be cleaner and not wadded and twisted as they were so often in my old agitator washer. Also, the machine is so quiet. We barely know it's running, such an improvement over the noises from our old washer. It's easy to program and the chimes to let us know the load if finished are quite pleasant.
I did not know that at first, the machine will weigh your clothes and only add as much water that is needed to clean clothes. It messed me up at first because I was waiting for it to fill up to the top with water, but it didn't just what is needed to wash, Pretty cool. When the wash is complete it will play a tune to let you know that it is done, I really like that.
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