Average Customer Reviews
Energy Star Rated - No
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(based on 95 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Unsure At First But A Great Purchase
For all those out there that are advocates for the agitator clothes washer as I was, give this Samsung a try. I was unsure, with mixed feelings about buying an HE washer. I...Read complete review
For all those out there that are advocates for the agitator clothes washer as I was, give this Samsung a try. I was unsure, with mixed feelings about buying an HE washer. I had heard many things about it that were negative. I would say, try it, you may convince yourself if you have an open mind. Things you need to know: 1. Forget about the agitator--forget it!!!! Forget the huge amount of water our clothes would swim in while the agitator beat your clothes up---forget it!!! Think of the principle that your Mom did when there was a stain in the clothes---she would take some stain remover or detergent and grab that area of clothing between her hands and would rub vigorously to help get that stain out. Well, these HE machines use that principle. 2. Forget the large amount of detergent you used to add. And also the large amount of fabric softener. This HE machine needs only a couple of tablespoons of detergent and about the same softener. If you use more you are just wasting detergent and then there is the risk of not getting all the detergent out when the clothes rinse. MORE is not better!!!!!!!! 3. Forget the 30 minute wash cycle on the agitator machine. Okay, it takes longer. If you are in such a rush to wash your clothes, slow down and smell the roses for a change. If you are in a rush, go to the laundromat- use several of the agitator machines and beat your clothes up and then throw them in one of those blast furnace dryers they have there..... Just organize your schedule a bit differently to accommodate this change. It really is not a huge deal, in my opinion. 4. Forget that you need your clothes swimming in gallons and gallons of water to get them clean. Yeah, this one was hard for me to understand because some loads looked like they are barely wet. But I have yet to not have a good wash cycle and the clothes are well rinsed. So, these 4 things are hard to break away from when you move on from an agitator machine to a HE machine. This Samsung has proven to me that it works and works well!!!! I still have to wonder sometimes how it does such a good job. I have read past reviews about people complaining that the machine makes weird noises when it is washing. Yeah, it does but I have not seen any issues with that. Just like the music tune it plays at the end of the cycle. It is soothing and less stressful. If you can't hear it then set a timer on your stove or your phone to "Beep" at you if you rather. All in all a great machine in my opinion. One last idea----READ the manual from cover to cover (or at least the English part). The one con I would say with any of today's machines is that they are not built like the old ones that were 15+ yrs old. My old machine weighed a ton (all steel gears, metal outer tub, anything that moved seemed to be made of metal). These new machines are a LOT lighter because so much plastic is used today so they won't hold up nearly as long. The retailers say newer machines may hold up only for about 10 yrs now.
Most Liked Negative Review
Does not clean clothing
We purchased this washer over 3 months ago, big mistake. It just does not clean our clothing. We have to spot treat every thing and still spots and stains remain. We have a...Read complete review
We purchased this washer over 3 months ago, big mistake. It just does not clean our clothing. We have to spot treat every thing and still spots and stains remain. We have a Samsung service person check out the machine(after several phone calls and a 3-4 weeks waiting from service) he told us that everything was working as designed.. We now get a little better cleaning by pre-spotting, using only the 80 min blanket cycle and post rinse. Still clothing are still not clean. We will end up throwing out this machine and replacing it with the old fashion type. Please don't make the same mistake we made.
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Reviewed by 95 customers
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We have had this washer for about 1 year. Recently we cannot wash a complete load, the washer keeps going unbalanced. I have checked out the level of the washer and it appears level. It does not matter the size of the load.
Bottom Line No, I would not recommend this to a friend
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(1 of 1 customers found this review helpful)
this product is great and easy to use
from Hemingway SC
washer makes washing clothes easy and fun too use.
Bottom Line Yes, I would recommend this to a friend
(2 of 2 customers found this review helpful)
This Is A Great Washer
from Augusta, GA, USA
This is a very dependable washer. It has met all of our needs and then some. It is easy to use and has reduced the amount of water that we use when washing. It is very quiet running and that is a plus. Our previous washer was very loud compared to this one. My wife is very satisfied with its performance thus far and has given it a "Thumbs-Up".
Washing with Samsung
from Dallas, TX, USA
Love this washer. Gets clothes clean and does not require a lot of soap. My only concern is that when I use the normal or other cycles the time seems to be really long--one hour and more. That seems long so I just use the quick wash which is around 37 minutes. Seems to be doing the job. I am really glad I selected the Samsung brand. I own a smart phone and a TV made by Samsung and have been extremely happy.
This washer is great when it works BUT that doesn't Last........
from New Jersey, USA
I was excited when I first purchased this Samsung washer last year. Everything works fine until it hit the one year mark (this is when the original warranty expires). My washing machine is currently making loud vibrating/banging noise during the spin cycle. It sounds like the washer is about to explode. The whole house can hear the loud noise, even in my second floor bedroom which is on the other end of the house. Sometime it will make a loud BANGING noise too (I'll try to get a video of that later). My wife refuses to do laundry because she's afraid the machine is going to break & explode anytime. I had already called Samsung just before the warranty expires to fix the problem. But a month later, the same problem is happening again, but now my original warranty expired. Samsung might be a good brand for the cell phone, but definitely not home appliance, especially the washer. Stay away from this washer, it's only good when it lasts.
New washer features
from Butler, KY 41006, USA
I love my new washer! I purchased the washer and dryer together, even though I really only needed the washer. I love the see-through lid and the difference in the way it washes compared to my other washer. My clothes are cleaned without being "agitated." I enjoy using less laundry detergent, as well. The song it plays when the washer is finished with the complete cycle is a plus! No more going and checking to see if the wash is finished...you know it when the song plays.
This is a lemon
This machine goes dead. Power supply dies. Have had incompetent repair person work on it 3 times. Has caused me to use a laundromat 3 times. Very unhappy and disappointed with this appliance.
This product stinks
I recently purchased this machine. Since purchasing it I am doing more wash then ever. It does not clean the clothes at all. I recently washed a pair of shorts with some chocolate on it when I took it out of the washing machine I noticed the chocolate was still on like the machine did not even agitate it. Took out the rest of my clothes took the shorts to the sink and guess what ran it under some water and the chocolate came out. I live in New York where our electric bill is much higher than water I am not looking to have to repeat the wash. Is this like my dishwasher, where I should rinse everything before time, to insure it gets washed! I have never had to repeat washes in my 20 year old machine. How can I trust that anything in my wash is getting cleaned. The machine stinks.
So far So good!!
Everything works like a charm with this machine, and it is super easy to operate with a number of nice options. Coming from an aging machine that was on its last legs to this is a great feeling, as it allows washing to be more efficient, effective, and even a little bit more fun with the digital control display, which is very easy to operate. I am very pleased, and look forward to many good years from this machine.
This product works great
from Long Island, New York, USA
So far I have washed all types of clothing and all have come out clean. The best thing was white socks which my old machine never made clean. The bed sheets didn't come out tangled and were easy to put in my dryer.
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