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(based on 32 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Unsure At First But A Great Purchase
For all those out there that are advocates for the agitator clothes washer as I was, give this Samsung a try. I was unsure, with mixed feelings about buying an HE washer. I...Read complete review
For all those out there that are advocates for the agitator clothes washer as I was, give this Samsung a try. I was unsure, with mixed feelings about buying an HE washer. I had heard many things about it that were negative. I would say, try it, you may convince yourself if you have an open mind. Things you need to know: 1. Forget about the agitator--forget it!!!! Forget the huge amount of water our clothes would swim in while the agitator beat your clothes up---forget it!!! Think of the principle that your Mom did when there was a stain in the clothes---she would take some stain remover or detergent and grab that area of clothing between her hands and would rub vigorously to help get that stain out. Well, these HE machines use that principle. 2. Forget the large amount of detergent you used to add. And also the large amount of fabric softener. This HE machine needs only a couple of tablespoons of detergent and about the same softener. If you use more you are just wasting detergent and then there is the risk of not getting all the detergent out when the clothes rinse. MORE is not better!!!!!!!! 3. Forget the 30 minute wash cycle on the agitator machine. Okay, it takes longer. If you are in such a rush to wash your clothes, slow down and smell the roses for a change. If you are in a rush, go to the laundromat- use several of the agitator machines and beat your clothes up and then throw them in one of those blast furnace dryers they have there..... Just organize your schedule a bit differently to accommodate this change. It really is not a huge deal, in my opinion. 4. Forget that you need your clothes swimming in gallons and gallons of water to get them clean. Yeah, this one was hard for me to understand because some loads looked like they are barely wet. But I have yet to not have a good wash cycle and the clothes are well rinsed. So, these 4 things are hard to break away from when you move on from an agitator machine to a HE machine. This Samsung has proven to me that it works and works well!!!! I still have to wonder sometimes how it does such a good job. I have read past reviews about people complaining that the machine makes weird noises when it is washing. Yeah, it does but I have not seen any issues with that. Just like the music tune it plays at the end of the cycle. It is soothing and less stressful. If you can't hear it then set a timer on your stove or your phone to "Beep" at you if you rather. All in all a great machine in my opinion. One last idea----READ the manual from cover to cover (or at least the English part). The one con I would say with any of today's machines is that they are not built like the old ones that were 15+ yrs old. My old machine weighed a ton (all steel gears, metal outer tub, anything that moved seemed to be made of metal). These new machines are a LOT lighter because so much plastic is used today so they won't hold up nearly as long. The retailers say newer machines may hold up only for about 10 yrs now.
Most Liked Negative Review
Does not clean clothing
We purchased this washer over 3 months ago, big mistake. It just does not clean our clothing. We have to spot treat every thing and still spots and stains remain. We have a...Read complete review
We purchased this washer over 3 months ago, big mistake. It just does not clean our clothing. We have to spot treat every thing and still spots and stains remain. We have a Samsung service person check out the machine(after several phone calls and a 3-4 weeks waiting from service) he told us that everything was working as designed.. We now get a little better cleaning by pre-spotting, using only the 80 min blanket cycle and post rinse. Still clothing are still not clean. We will end up throwing out this machine and replacing it with the old fashion type. Please don't make the same mistake we made.
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Reviewed by 32 customers
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(0 of 1 customers found this review helpful)
NEW WASHER AND DRYER
from Charleston, SC, USA
Just got these and so far I'm very pleased with the product they are a lot quieter than my old ones.
Bottom Line Yes, I would recommend this to a friend
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I can say without a doubt that this has been the best Samsung appliance I have purchased. Only used for a few months but have no complaints.
from Arlington, TX, USA
We replaced our Maytag set, and we thought those were good, I tell you, Samsung all the way, there is no point of comparison to any other washer. Clothes are always super clean, and most of all it has saved tons of water and electricity, by at least 50%.
from Shelby twp MI
bless my soul because it's good brand new and it lasts longer have no problems with the products that's why everything I have in my house was on your Samsung
from Bluffton, SC, USA
Love the large tub and quiet it is. Has a catchy tune when cycle is finished
(1 of 1 customers found this review helpful)
This Washer has outstanding options.
from Mooresville, NC, USA
We were looking for a Washer that had very high rpm's and value for our money, (Budget). This washer was the best for both of our concern's. As it is not the highest rpm, but does remove most of the water and that makes it easier to dry, which safes money. My wife and I were amazed with the way that this washer works with no agitator, so we both stood and watched for close to a complete cycle.
(2 of 3 customers found this review helpful)
DO NOT PURCHASE!!!!!!!!!
Does NOT clean your clothing, bedding, or even the empty washer itself!!! I have pulled out load after load of "clean"clothes just to waist my time, energy and money to rewash in hopes they come out a tad cleaner. So I repeat...DOES NOT CLEAN!!!! Prime example....I have a young one who had an accident in bed, put the cycle on bedding, eco warm, medium spin, takes 81 minutes! for this cycle just to have a dirt ring and urine odor still on the bedding. Another example, muddy jeans, put them on a regular cycle, pulled them out and the mud had not budged!! Put them in again, had to put it on heavy duty cycle 71mins! UNFORTUNATELY, I am stuck with this purchase but hopefully I can alert those who may be interested in this machine that your money would be better spent elsewhere. I am beyond frustrated, yes it has a nice look but THAT is it.
Bottom Line No, I would not recommend this to a friend
This maching replaced a 10 yr old maching and our laundry is coming out much cleaner and fresher smelling, We're very happy with it
(1 of 2 customers found this review helpful)
from Etna, OH
I love my washer. It gets my clothes cleaner and spins them better than my old washer did. If my dryer ever breaks down, I will definitely buy a Samsung.
from Bronx, NY, USA
All clothes and sheets come out great. Black clothing however, comes out with detergent residue not sure why. But a second wash resolves the issue.
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