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Reviewed by 9 customers
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(1 of 1 customers found this review helpful)
I was hesitant to move from the old agitator style washer after learning that the new models supposedly take much more time per load. We use the short cycle for everything with the exception of our bedding and waterproof items and it does NOT take any longer than our old agitator-style machine. I did quite a bit of research and found that this model includes all of the features that we valued most; quiet, a bedding cycle, a waterproof cycle and a short cycle and was surprisingly at the lower end of the price range. We live in a very small home with the laundry room door very close to the living room and this washer is so quiet that it does not disrupt our conversations and we do not need to turn up the TV volume when it is on. We knew it was supposed to be quiet, but it really is! Our old washer was so loud that it often startled us during the cycle changes due to the loud noises, so this nearly noiseless washer was far quieter than we had even hoped for. Our laundry items are just as clean as with any of our prior washers which is great, especially since we use the short cycle as our standard selection. The only improvements that I can think of would be for most all washers, not just this model, and that would be 1) for washer and dryer pairs to lock into place with one another so things would not fall in the gap between them, 2) for the tops to be strong enough and flat, with a slightly raised edge so we can set laundry detergent and softener containers on top, as we did in the past (especially important for many of us who have small homes), and 3) for the detergent and softener drawer to pull our farther to make it easier to add the detergent and softener without spilling them directly on the clothes or on the outside of the drawer. This is a wonderful washer and I would definitely recommend it!
Bottom Line Yes, I would recommend this to a friend
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easy to use
Quiet operation, easy to understand controls, nice chime when cycle is completed
(0 of 1 customers found this review helpful)
from Saint Paul, MN, USA
I built a brand new house and purchased this washer because of the value and the Energy efficiency of the product. The bad part is ever since I purchased it and was installed it vibrates my whole house. I am working with the supplier to try and resolve the issue. I hope there is a resolution soon.
Bottom Line No, I would not recommend this to a friend
In my opinion the washer is really easy to set up and use, and it washes clothes very well.
from Jackson, MS, USA
I love this washer! Excellent job cleaning, and does a great job spinning the water out of the clothes. Unfortunately, I can't seem to properly balance the tub! It is at a slant leaving the tub leaning towards the back of the machine and there are no leveling feet on the rear of the machine, only on the front! May have to resort to propping something in the back. I have employed the use of a level to see if there is a slant to the actual machine or if there is a problem with the tub itself and see only a 0.5 degree tilt front-back. Not sure what to do at this point and am beginning to think it may be defective (it was an open-box item). Will update if I find a solution. Other than this small issue the washing machine is fantastic and I couldn't be more pleased with my purchase!
from South Carolina
Purchased this top load washer to replace Maytag washer purchased just 5 years ago. I heard good reviews with Samsung products and so far I am now an avid fan. My first Samsung product is a 42 inch Smart TV. Followed by Samsung Bluray player and recently a Samsung android phone. I love this washer. Not only does it look good inside and outside but it's super quiet compared to traditional washers. I had to re-train myself and read the manual front to back to make sure I am operating it correctly. Very easy to use. If you can handle smart phones then you can learn to use this. I especially love the see thru glass to see what's going on inside the washer. I have to get used to the new design nowadays of agitator-less washers. I just have to trust that small agitator in the bottom is just as good as the old style agitator of old washers. I hope I get more than 5 years of service on this beautiful Samsung washer.
(1 of 2 customers found this review helpful)
Unsure At First But A Great Purchase
For all those out there that are advocates for the agitator clothes washer as I was, give this Samsung a try. I was unsure, with mixed feelings about buying an HE washer. I had heard many things about it that were negative. I would say, try it, you may convince yourself if you have an open mind. Things you need to know: 1. Forget about the agitator--forget it!!!! Forget the huge amount of water our clothes would swim in while the agitator beat your clothes up---forget it!!! Think of the principle that your Mom did when there was a stain in the clothes---she would take some stain remover or detergent and grab that area of clothing between her hands and would rub vigorously to help get that stain out. Well, these HE machines use that principle. 2. Forget the large amount of detergent you used to add. And also the large amount of fabric softener. This HE machine needs only a couple of tablespoons of detergent and about the same softener. If you use more you are just wasting detergent and then there is the risk of not getting all the detergent out when the clothes rinse. MORE is not better!!!!!!!! 3. Forget the 30 minute wash cycle on the agitator machine. Okay, it takes longer. If you are in such a rush to wash your clothes, slow down and smell the roses for a change. If you are in a rush, go to the laundromat- use several of the agitator machines and beat your clothes up and then throw them in one of those blast furnace dryers they have there..... Just organize your schedule a bit differently to accommodate this change. It really is not a huge deal, in my opinion. 4. Forget that you need your clothes swimming in gallons and gallons of water to get them clean. Yeah, this one was hard for me to understand because some loads looked like they are barely wet. But I have yet to not have a good wash cycle and the clothes are well rinsed. So, these 4 things are hard to break away from when you move on from an agitator machine to a HE machine. This Samsung has proven to me that it works and works well!!!! I still have to wonder sometimes how it does such a good job. I have read past reviews about people complaining that the machine makes weird noises when it is washing. Yeah, it does but I have not seen any issues with that. Just like the music tune it plays at the end of the cycle. It is soothing and less stressful. If you can't hear it then set a timer on your stove or your phone to "Beep" at you if you rather. All in all a great machine in my opinion. One last idea----READ the manual from cover to cover (or at least the English part). The one con I would say with any of today's machines is that they are not built like the old ones that were 15+ yrs old. My old machine weighed a ton (all steel gears, metal outer tub, anything that moved seemed to be made of metal). These new machines are a LOT lighter because so much plastic is used today so they won't hold up nearly as long. The retailers say newer machines may hold up only for about 10 yrs now.
(2 of 2 customers found this review helpful)
Does not clean clothing
from Webster, NY 14580, USA
We purchased this washer over 3 months ago, big mistake. It just does not clean our clothing. We have to spot treat every thing and still spots and stains remain. We have a Samsung service person check out the machine(after several phone calls and a 3-4 weeks waiting from service) he told us that everything was working as designed.. We now get a little better cleaning by pre-spotting, using only the 80 min blanket cycle and post rinse. Still clothing are still not clean. We will end up throwing out this machine and replacing it with the old fashion type. Please don't make the same mistake we made.
Excellent Washer with lots of features
from Parma, OH, USA
This is my 1st HE Washer. I looked at others and decided on this one. Very large tub which I was looking for. Can wash 3 loads at a time. Was a little leary at the water level with an HE, but have gotten use to it. My cloths come out very clean. Cleaner then my old washer that died. I did however, calibrate my machine before I used it as they said in the book and have not had any problems. I do like the different wash features. I also purchased the matching dryer.
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