Average Customer Reviews
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(based on 54 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Unsure At First But A Great Purchase
For all those out there that are advocates for the agitator clothes washer as I was, give this Samsung a try. I was unsure, with mixed feelings about buying an HE washer. I...Read complete review
For all those out there that are advocates for the agitator clothes washer as I was, give this Samsung a try. I was unsure, with mixed feelings about buying an HE washer. I had heard many things about it that were negative. I would say, try it, you may convince yourself if you have an open mind. Things you need to know: 1. Forget about the agitator--forget it!!!! Forget the huge amount of water our clothes would swim in while the agitator beat your clothes up---forget it!!! Think of the principle that your Mom did when there was a stain in the clothes---she would take some stain remover or detergent and grab that area of clothing between her hands and would rub vigorously to help get that stain out. Well, these HE machines use that principle. 2. Forget the large amount of detergent you used to add. And also the large amount of fabric softener. This HE machine needs only a couple of tablespoons of detergent and about the same softener. If you use more you are just wasting detergent and then there is the risk of not getting all the detergent out when the clothes rinse. MORE is not better!!!!!!!! 3. Forget the 30 minute wash cycle on the agitator machine. Okay, it takes longer. If you are in such a rush to wash your clothes, slow down and smell the roses for a change. If you are in a rush, go to the laundromat- use several of the agitator machines and beat your clothes up and then throw them in one of those blast furnace dryers they have there..... Just organize your schedule a bit differently to accommodate this change. It really is not a huge deal, in my opinion. 4. Forget that you need your clothes swimming in gallons and gallons of water to get them clean. Yeah, this one was hard for me to understand because some loads looked like they are barely wet. But I have yet to not have a good wash cycle and the clothes are well rinsed. So, these 4 things are hard to break away from when you move on from an agitator machine to a HE machine. This Samsung has proven to me that it works and works well!!!! I still have to wonder sometimes how it does such a good job. I have read past reviews about people complaining that the machine makes weird noises when it is washing. Yeah, it does but I have not seen any issues with that. Just like the music tune it plays at the end of the cycle. It is soothing and less stressful. If you can't hear it then set a timer on your stove or your phone to "Beep" at you if you rather. All in all a great machine in my opinion. One last idea----READ the manual from cover to cover (or at least the English part). The one con I would say with any of today's machines is that they are not built like the old ones that were 15+ yrs old. My old machine weighed a ton (all steel gears, metal outer tub, anything that moved seemed to be made of metal). These new machines are a LOT lighter because so much plastic is used today so they won't hold up nearly as long. The retailers say newer machines may hold up only for about 10 yrs now.
Most Liked Negative Review
Does not clean clothing
We purchased this washer over 3 months ago, big mistake. It just does not clean our clothing. We have to spot treat every thing and still spots and stains remain. We have a...Read complete review
We purchased this washer over 3 months ago, big mistake. It just does not clean our clothing. We have to spot treat every thing and still spots and stains remain. We have a Samsung service person check out the machine(after several phone calls and a 3-4 weeks waiting from service) he told us that everything was working as designed.. We now get a little better cleaning by pre-spotting, using only the 80 min blanket cycle and post rinse. Still clothing are still not clean. We will end up throwing out this machine and replacing it with the old fashion type. Please don't make the same mistake we made.
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Reviewed by 54 customers
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(0 of 1 customers found this review helpful)
I love everything about this product
from Dallas texas
I love the brand and all its products I own almost all their products and I haven't had any problem with none of them.
Bottom Line Yes, I would recommend this to a friend
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Comment on this review
So glad we chose this model!
from Omaha, NE
So quiet, lots of additional features, great value!
Not real happy
from Colorado, USA
This washer takes 20-30 longer to wash than my old front loader did. Mostly have to wash everything on the bedding cycle so that ALL the clothes get wet. Such a big tub you would think you could do lots of clothes in 1 load but can't, not enough water.
Bottom Line No, I would not recommend this to a friend
from Louisville, Ky.
Excellent cleaning. Very quiet. Water savings is a huge plus.
Consumer Report just voted it one out of two of the best washing machines on the market!
from Columbia, SC, USA
I am thrilled with my new washing machine. I saw on the news just this past week that Consumer Report voted it as one of the two best machines on the market. It even had the same model number. I did not replace my 13 year old dryer and I find it amazing how efficient my dryer has become since the washing machine spins the clothing out so well. I am delighted with my new washing machine!
(0 of 2 customers found this review helpful)
Washer with great performance
from Plano, TX, USA
We are extremely pleased with the performance of our Samsung washer.
from Georgia, USA
Washer does a good job getting the clothes clean and uses less water. Also less drying time in the dryer as it spins the clothes very well. Only the washer takes more time washing.
(2 of 2 customers found this review helpful)
from Gardendale, AL
This washing machine is quite the modern marvel! Honestly, as a house husband, I have to say that this washer has made my husband's and my life so much easier! I can wash clothes early in the morning while he is still asleep, or late at night after he comes home and rests, as this product is sooooo quiet. I never have to worry about a thing! SAMSUNG has my back!
(1 of 1 customers found this review helpful)
this product has not disappointed one bit. Washes clothes thoroughly and the spin cycle leaves no water behind which helps cut down on drying time. There are plenty of wash cycles and enough room to wash tons of bedding including comforters. the display feature is nice.... instead of watching a dial wondering when your load is done, this one has a timer display so you can tell exactly when your wash will be complete.
Worst machine ever!
This machine does not put enough water in to wash the clothes. I end up having to do double cycles so the weight makes the machine put in enough water. My clothes have never seemed clean with this machine. My towels stink! I even washed them seven times in a row. I usually have to use the rinse and spin to clean it out before putting clothes in and then I still have to wipe out dirt that doesn't get washed out. Save your money!
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