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Most Liked Positive Review
Unsure At First But A Great Purchase
For all those out there that are advocates for the agitator clothes washer as I was, give this Samsung a try. I was unsure, with mixed feelings about buying an HE washer. I...Read complete review
For all those out there that are advocates for the agitator clothes washer as I was, give this Samsung a try. I was unsure, with mixed feelings about buying an HE washer. I had heard many things about it that were negative. I would say, try it, you may convince yourself if you have an open mind. Things you need to know: 1. Forget about the agitator--forget it!!!! Forget the huge amount of water our clothes would swim in while the agitator beat your clothes up---forget it!!! Think of the principle that your Mom did when there was a stain in the clothes---she would take some stain remover or detergent and grab that area of clothing between her hands and would rub vigorously to help get that stain out. Well, these HE machines use that principle. 2. Forget the large amount of detergent you used to add. And also the large amount of fabric softener. This HE machine needs only a couple of tablespoons of detergent and about the same softener. If you use more you are just wasting detergent and then there is the risk of not getting all the detergent out when the clothes rinse. MORE is not better!!!!!!!! 3. Forget the 30 minute wash cycle on the agitator machine. Okay, it takes longer. If you are in such a rush to wash your clothes, slow down and smell the roses for a change. If you are in a rush, go to the laundromat- use several of the agitator machines and beat your clothes up and then throw them in one of those blast furnace dryers they have there..... Just organize your schedule a bit differently to accommodate this change. It really is not a huge deal, in my opinion. 4. Forget that you need your clothes swimming in gallons and gallons of water to get them clean. Yeah, this one was hard for me to understand because some loads looked like they are barely wet. But I have yet to not have a good wash cycle and the clothes are well rinsed. So, these 4 things are hard to break away from when you move on from an agitator machine to a HE machine. This Samsung has proven to me that it works and works well!!!! I still have to wonder sometimes how it does such a good job. I have read past reviews about people complaining that the machine makes weird noises when it is washing. Yeah, it does but I have not seen any issues with that. Just like the music tune it plays at the end of the cycle. It is soothing and less stressful. If you can't hear it then set a timer on your stove or your phone to "Beep" at you if you rather. All in all a great machine in my opinion. One last idea----READ the manual from cover to cover (or at least the English part). The one con I would say with any of today's machines is that they are not built like the old ones that were 15+ yrs old. My old machine weighed a ton (all steel gears, metal outer tub, anything that moved seemed to be made of metal). These new machines are a LOT lighter because so much plastic is used today so they won't hold up nearly as long. The retailers say newer machines may hold up only for about 10 yrs now.
Most Liked Negative Review
Does not clean clothing
We purchased this washer over 3 months ago, big mistake. It just does not clean our clothing. We have to spot treat every thing and still spots and stains remain. We have a...Read complete review
We purchased this washer over 3 months ago, big mistake. It just does not clean our clothing. We have to spot treat every thing and still spots and stains remain. We have a Samsung service person check out the machine(after several phone calls and a 3-4 weeks waiting from service) he told us that everything was working as designed.. We now get a little better cleaning by pre-spotting, using only the 80 min blanket cycle and post rinse. Still clothing are still not clean. We will end up throwing out this machine and replacing it with the old fashion type. Please don't make the same mistake we made.
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Reviewed by 315 customers
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from Alpharetta, GA, USA
I just moved and needed a new washer and compared many models. I managed to combine a bunch of discounts to get this washer for much less than it's MSRP. This was easily the best bang for the buck when it came to washers, with overall capacity and features, etc. It's been running pretty much non-stop for the past 2 days and easily cut the amount of loads I've had to do by about 2/3. The only thing I'm not too fond of is that there is no classic buzzer or beep to let you know it's done. It is either a full musical song or nothing. I don't need it to play me a song when it finishes but I do want to know when it's done as it is so quiet.
Bottom Line Yes, I would recommend this to a friend
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THE PRE WASH FUNCTION IS AWSOME
from Texas, USA
THE WASHER IS VERY QUIET COMPARE WITH THE ONE WE REPLACE IT WITH HOLD MORE CLOTHES WIFE AND DAUGHTER HAPPY
Great Features and a VERY happy Wife.
Having been installed today we are just now on our first load of wash. I am sure that it will meet all our expectations and work well for us for many years.
Great features with 15 cycles
from Mundelein, IL
Excellent washer. Saw this at my friends house, and impressed with the active wash and steam cycle. I purchased the product and loving the way it washes my clothes. Easily washes king size comforter. Highly recommend this product
from Greenville, NC, USA
I have not had a new washer in almost 16 years, so I may be a little starstruck. This washer is wonderful. I was afraid it would be a little too smart for me but it was simple to use. I love the size and available washing options. Looking forward to many years with my Samsung washer.
from Norton, MA, USA
Absolutely love the basin for hand washing. Brilliant!
(1 of 1 customers found this review helpful)
from Camarillo, CA, USA
Love how huge the washer is. I can wash two loads of laundry in one load.
Can't go wrong with this product. Best investment for the price.
Wonderful Machine powerful yet quiet
I have only had this machine for a few days, but it is wonderful. The 5.2 capacity allows so many clothes, I have reduced the amount of time washing. I really like the low or no spin selection. I love the steam feature - this will save delicates from being torn apart as my old washer did. I like that you can put everything in and set the timer to start the wash later up to 24 hours. I love the basket. I didn't think we would use this, but our machine is in a garage and I've never had a sink out there. I will be using for stains or as a presoak or for super delicate washing. If you wash a delicate item you can then dump the entire contents in the machine and set it rinse and no-spin if needed. The spin cycle on "regular" is super fast. The 30 min quick wash is great if you need something fast. I am so very happy so far choosing this model The size overall is really great and fits nicely in my garage but this means the tub is slim and very deep. I keep a stool (I am 5'2") nearby in case I can't reach an item laying on the bottom (but not a huge deal) I wish it had wifi (doesn't everything now?) and an app to connect via somewhere else in the house. That would have made this machine perfection.
Washer works very well. The only problem I have had is that the washer plate cap broke. It is a plastic piece in the middle of the washer. Washer was purchased June 2015. Cap broke January 2016.
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