Average Customer Reviews
Energy Star Rated - No
Energy Star Rated
Need more help?
(based on 106 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Unsure At First But A Great Purchase
For all those out there that are advocates for the agitator clothes washer as I was, give this Samsung a try. I was unsure, with mixed feelings about buying an HE washer. I...Read complete review
For all those out there that are advocates for the agitator clothes washer as I was, give this Samsung a try. I was unsure, with mixed feelings about buying an HE washer. I had heard many things about it that were negative. I would say, try it, you may convince yourself if you have an open mind. Things you need to know: 1. Forget about the agitator--forget it!!!! Forget the huge amount of water our clothes would swim in while the agitator beat your clothes up---forget it!!! Think of the principle that your Mom did when there was a stain in the clothes---she would take some stain remover or detergent and grab that area of clothing between her hands and would rub vigorously to help get that stain out. Well, these HE machines use that principle. 2. Forget the large amount of detergent you used to add. And also the large amount of fabric softener. This HE machine needs only a couple of tablespoons of detergent and about the same softener. If you use more you are just wasting detergent and then there is the risk of not getting all the detergent out when the clothes rinse. MORE is not better!!!!!!!! 3. Forget the 30 minute wash cycle on the agitator machine. Okay, it takes longer. If you are in such a rush to wash your clothes, slow down and smell the roses for a change. If you are in a rush, go to the laundromat- use several of the agitator machines and beat your clothes up and then throw them in one of those blast furnace dryers they have there..... Just organize your schedule a bit differently to accommodate this change. It really is not a huge deal, in my opinion. 4. Forget that you need your clothes swimming in gallons and gallons of water to get them clean. Yeah, this one was hard for me to understand because some loads looked like they are barely wet. But I have yet to not have a good wash cycle and the clothes are well rinsed. So, these 4 things are hard to break away from when you move on from an agitator machine to a HE machine. This Samsung has proven to me that it works and works well!!!! I still have to wonder sometimes how it does such a good job. I have read past reviews about people complaining that the machine makes weird noises when it is washing. Yeah, it does but I have not seen any issues with that. Just like the music tune it plays at the end of the cycle. It is soothing and less stressful. If you can't hear it then set a timer on your stove or your phone to "Beep" at you if you rather. All in all a great machine in my opinion. One last idea----READ the manual from cover to cover (or at least the English part). The one con I would say with any of today's machines is that they are not built like the old ones that were 15+ yrs old. My old machine weighed a ton (all steel gears, metal outer tub, anything that moved seemed to be made of metal). These new machines are a LOT lighter because so much plastic is used today so they won't hold up nearly as long. The retailers say newer machines may hold up only for about 10 yrs now.
Most Liked Negative Review
Does not clean clothing
We purchased this washer over 3 months ago, big mistake. It just does not clean our clothing. We have to spot treat every thing and still spots and stains remain. We have a...Read complete review
We purchased this washer over 3 months ago, big mistake. It just does not clean our clothing. We have to spot treat every thing and still spots and stains remain. We have a Samsung service person check out the machine(after several phone calls and a 3-4 weeks waiting from service) he told us that everything was working as designed.. We now get a little better cleaning by pre-spotting, using only the 80 min blanket cycle and post rinse. Still clothing are still not clean. We will end up throwing out this machine and replacing it with the old fashion type. Please don't make the same mistake we made.
Subscribe to Reviews
Reviewed by 106 customers
Displaying reviews 1-10
Back to top
Previous | Next »
from Indiana, USA
Some of the loads are a bit long, but your clothes come out clean
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Comment on this review
from Mt Washington
I have been using this washer for over 2 months and found it to be the best washer i have ever owned. Bought it and the matching dryer and they are a good looking pair and perform well. Love Samsung products.
Product has nice features
from Sylvania, Ga
The washer is easy to understand and operate. I love the little jingle it plays when it is finished washing the clothes.
Good Washer with Good Price
I got this washer just the week before the labor day and so far it is working good. My old washer was taking around 45 minutes but this one is taking close to 1 hour (56 minutes). I have not seen any issue so far and hope to it last long as compared to my old one which stop working after 5 years.
(0 of 1 customers found this review helpful)
Washer Exceeds Expectations
from Mechanicsburg, PA, USA
Washer performs well and exceeded my expectations for a machine at this price.
from Gallatin, TN
Clothes are cleaner with less detergent and does not go off balance!
(1 of 2 customers found this review helpful)
Samsung Washer 4.5
from South Texas
Bought this newer washer because the previous 4.2 quit working properly. The spin sensor had gone out and was deemed not repairable. So the company I had purchased it from offer to buy me a new replacement. Ergo, this 4.5 Actually do like these and hope my previous experience is not a normal event. We shall see.
(1 of 1 customers found this review helpful)
from Salt Lake City, UT, USA
This is a really excellent washer. It is super-quite, washes very well and its loading capacity is awesome. Definitely I would like to recommend this product to others.
Don't buy this model
from Auburn, CA, USA
I hate this washer. My cloths are not coming clean. It does not put enough water in to even cover the cloths or get them all wet and they do not rinse well, some come out with streaks of dirt on them. So disappointed! Repairman said we needed a model with Aqua Jet.
Bottom Line No, I would not recommend this to a friend
Happy with this product
Easy to use, does the job, good price, all good!!!
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
Fill out the form below to request Better Price for this product.
Sign up for the latest information on new products, special offers, and savings opportunities at Abt and receive $25 off your next order of $250 or more.