Average Customer Reviews
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(based on 47 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Unsure At First But A Great Purchase
For all those out there that are advocates for the agitator clothes washer as I was, give this Samsung a try. I was unsure, with mixed feelings about buying an HE washer. I...Read complete review
For all those out there that are advocates for the agitator clothes washer as I was, give this Samsung a try. I was unsure, with mixed feelings about buying an HE washer. I had heard many things about it that were negative. I would say, try it, you may convince yourself if you have an open mind. Things you need to know: 1. Forget about the agitator--forget it!!!! Forget the huge amount of water our clothes would swim in while the agitator beat your clothes up---forget it!!! Think of the principle that your Mom did when there was a stain in the clothes---she would take some stain remover or detergent and grab that area of clothing between her hands and would rub vigorously to help get that stain out. Well, these HE machines use that principle. 2. Forget the large amount of detergent you used to add. And also the large amount of fabric softener. This HE machine needs only a couple of tablespoons of detergent and about the same softener. If you use more you are just wasting detergent and then there is the risk of not getting all the detergent out when the clothes rinse. MORE is not better!!!!!!!! 3. Forget the 30 minute wash cycle on the agitator machine. Okay, it takes longer. If you are in such a rush to wash your clothes, slow down and smell the roses for a change. If you are in a rush, go to the laundromat- use several of the agitator machines and beat your clothes up and then throw them in one of those blast furnace dryers they have there..... Just organize your schedule a bit differently to accommodate this change. It really is not a huge deal, in my opinion. 4. Forget that you need your clothes swimming in gallons and gallons of water to get them clean. Yeah, this one was hard for me to understand because some loads looked like they are barely wet. But I have yet to not have a good wash cycle and the clothes are well rinsed. So, these 4 things are hard to break away from when you move on from an agitator machine to a HE machine. This Samsung has proven to me that it works and works well!!!! I still have to wonder sometimes how it does such a good job. I have read past reviews about people complaining that the machine makes weird noises when it is washing. Yeah, it does but I have not seen any issues with that. Just like the music tune it plays at the end of the cycle. It is soothing and less stressful. If you can't hear it then set a timer on your stove or your phone to "Beep" at you if you rather. All in all a great machine in my opinion. One last idea----READ the manual from cover to cover (or at least the English part). The one con I would say with any of today's machines is that they are not built like the old ones that were 15+ yrs old. My old machine weighed a ton (all steel gears, metal outer tub, anything that moved seemed to be made of metal). These new machines are a LOT lighter because so much plastic is used today so they won't hold up nearly as long. The retailers say newer machines may hold up only for about 10 yrs now.
Most Liked Negative Review
Does not clean clothing
We purchased this washer over 3 months ago, big mistake. It just does not clean our clothing. We have to spot treat every thing and still spots and stains remain. We have a...Read complete review
We purchased this washer over 3 months ago, big mistake. It just does not clean our clothing. We have to spot treat every thing and still spots and stains remain. We have a Samsung service person check out the machine(after several phone calls and a 3-4 weeks waiting from service) he told us that everything was working as designed.. We now get a little better cleaning by pre-spotting, using only the 80 min blanket cycle and post rinse. Still clothing are still not clean. We will end up throwing out this machine and replacing it with the old fashion type. Please don't make the same mistake we made.
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Reviewed by 47 customers
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(2 of 2 customers found this review helpful)
from Gardendale, AL
This washing machine is quite the modern marvel! Honestly, as a house husband, I have to say that this washer has made my husband's and my life so much easier! I can wash clothes early in the morning while he is still asleep, or late at night after he comes home and rests, as this product is sooooo quiet. I never have to worry about a thing! SAMSUNG has my back!
Bottom Line Yes, I would recommend this to a friend
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(1 of 1 customers found this review helpful)
this product has not disappointed one bit. Washes clothes thoroughly and the spin cycle leaves no water behind which helps cut down on drying time. There are plenty of wash cycles and enough room to wash tons of bedding including comforters. the display feature is nice.... instead of watching a dial wondering when your load is done, this one has a timer display so you can tell exactly when your wash will be complete.
Worst machine ever!
This machine does not put enough water in to wash the clothes. I end up having to do double cycles so the weight makes the machine put in enough water. My clothes have never seemed clean with this machine. My towels stink! I even washed them seven times in a row. I usually have to use the rinse and spin to clean it out before putting clothes in and then I still have to wipe out dirt that doesn't get washed out. Save your money!
Bottom Line No, I would not recommend this to a friend
Modern and functional
from Lampasas, TX
We are still learning all of the capabilities of our new Samsung washing machine, but for what we know to date we are very pleased with our purchase. This is our first washing machine without a center agitator and we were not quite sure what to expect in terms of performance and the ability to clean clothes. We do know that the machine has exceeded our expectations. After a few washes, we felt comfortable with the modern-design control panel and it's quite easy to personalize the settings you want for specific clothes in each pile of laundry. We were also concerned about the machine's capability to provide enough water for each load, and we would watch closely through the transparent lid to see what was happening in each cycle. Surprise! I think the washer knows more than we do -- no matter the size of the load we have, the machine always seems to have the right amount of water, and the agitation process cleans the clothes quite well. We also like the spin cycles because the water is thoroughly extracted and the clothes finish in the dryer very quickly.
This is the quietest washer we have ever owned in our 56 years of marriage
from South Carolina, USA
This washer is the very quietest washer ever with great looks. we can wash a full load and this is only a 4.5 cu ft machine. Highly recommend.
Lots of settings for every need. clothes get clean even when I'm sure they wont because of the ground in dirt.
The functionality is amazing
from North Carolina
This washer is the equal or better to the comparable dryer I recently reviewed. All features are self explanatory. Love it!
This washer seems fantastic
from New Britain, CT, USA
I've had this machine for a few weeks now. It appears to do a great job while using less water. Easy to operate and I especially like the quick wash cycle.
Good product for the money
Good product for the money, works wonderful very quiet great product will buy dryer next.
Great Features, but it leaks from the bottom of the machine
from Nevada, USA
The machine performs well. The clothes are clean and were practically spun dry the first few weeks we had it. Then I noticed water running out from underneath. I put a absorbent dryer pad under the machine. Sometimes it leaks from the left rear, sometimes from the right, but the pad is always wet when the washer finishes. I called customer service and did all the things they asked me to do to test for various causes and none were found. The technician is coming out in a couple of days.
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