Average Customer Reviews
Energy Star Rated - No
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(based on 272 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Very ideal and special product in your kitchen
As soon as I sighted door in door feature in the showroom I begin to review all other features and quality of this refrigerator. Along with other quality and nicely designed features, door in...Read complete review
As soon as I sighted door in door feature in the showroom I begin to review all other features and quality of this refrigerator. Along with other quality and nicely designed features, door in door idea is very special and well deserved for thumbs up! I decided to purchase this unit over many other brand and models. Now it has been a few months. This door in door feature is the most frequently used to access refrigerator among all doors. Means I save much energy by reducing waste of cold air by opening a large door to get very small items and frequently used items. Here is the reason why I didn't give perfect score for the quality aspect. There are two small issues that LG may look into it for an improvement. Ice cube often stuck in the path of dispenser. I must put a finger inside of tunnel to break loose cumbered ice in order to get the new cubes. 2nd, right side french door (My favorite door) takes some force to close securely. It bounced back open behind me after I closed with reasonable force. After I walked away. Door opened alarm (another good feature, by the way) alerted me few times, but the other time the door was opened at least few hours while I am away..... I am paying more attention and give a little more force to securely shut, but it is something they can work on. Overall, I am happy with this product and highly recommend.
Most Liked Negative Review
Nice Features - Failed to keep food cold
Very happy with this Refrigerator (LFX31945st) for 7 months. Great interior lighting and good space. On about the seventh month of ownership it unexpectedly stopped working while we were away for a...Read complete review
Very happy with this Refrigerator (LFX31945st) for 7 months. Great interior lighting and good space. On about the seventh month of ownership it unexpectedly stopped working while we were away for a weekend. Arrived home to water on the floor and spoiled food within.
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Reviewed by 272 customers
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from NV, United States
I have had this refrigerator now for just over 2yrs and for the most part it's a very nice refrigerator. But I have found a few things that are not so good about it as well. First of all the ice maker doesn't even keep enough ice on hand for 2 people because it's in the door and not very big. It can take up to 1 1/2 days to fill. Hope they have fixed it on the newer models. Also the long bottom drawer makes you have to open both doors to get anything out I think it should have been 2 drawers but I under stand if you need something longer in there it is a good ideal but not every energy effect. I really like having the 3 drawers in the freezer but the top drawer will not come out all the way so it can be a pain in the you know what when you need something fast and only have one hand. Other then this everything else has been great with this item. I love all the extra space inside I can put a watermelon in there and still have room left over unlike some of the other refrigerator's I have had.
Bottom Line Yes, I would recommend this to a friend
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(1 of 1 customers found this review helpful)
This refrigerator had to be replaced in less than 3 years of use. I am very disappointing with LG appliances as first my stove had to be repaired after a little over 1 year of use and now my refrigerator had to be replaced. Never had I had this happen before with other brands. Now I am stuck with LG appliances and all my kitchen appliances are LG and I don't like mix match.
Bottom Line No, I would not recommend this to a friend
Purchased 12/19/14 Freezer fan hitting ice
By PM refrigerator
from North Carolina, United States
I bought this refrigerator in Dec of 2014. I thought I liked this refrigerator until tonight. I heard a loud pinging noise coming from the kitchen. I opened the freezer drawer and saw that the back of the freezer has iced up. The fan blades are hitting ice. It makes a very loud noise. Very disappointed in a refrigerator that is less than one year old.
I love it...
from Payette, ID
One of the best refrigerators I have ever owned ... I love it!
from Springfield, VA, USA
The MOST impressive refrigerator we have ever owned. Kitchen was completely remodeled and we choose this refrigerator to compliment the overall new look. The features are smart and energy efficient and easy on the eyes. The convenient outer front door is brilliant and the freezer on the bottom is exactly where it belongs. Easy to clean and easy to reach for anything inside. No noise whatsoever - runs completely silent. Very smart product and great value.
Terrible water dispenser
from New York, NY, USA
I really liked the style of this one in the store. the shelves are good sizes and they move with easy. I had to write this review because I have had this refrigerator for about 6 months now and the worst thing and still is , is the water dispenser. This is the one thing you can not test in a store, if I could of I would not have purchased this model. Every time I have to get water, I am either wiping it off my face or clothes, off the floor or off the front door. It splatters ALL THE TIME. I have changed the water filter thinking that might help but NO! Also, I have to use two hands to dispense water sometime ( one to hold cup and one to press water lever) to make sure it comes on and gets into the cup or bottle.Also the word "water" on the lever is already coming off, 6 months later. I also wish for this amount of money, it would have measured the amount of water coming out, i.e. 1/2 cup or 4 oz., which would extremely help when cooking.The freezer is good size, nice deep bins on bottom. In door feature is good but I'm finding that I could have done with out it. Got it for kids to put thier things however it is not large enough for some bottles and a bit to tall anyway for my 8 year old to reach for top items. I hope this helps someone decision making. Overall, I think a little pricey for number of features or lack there of.
Got this product over a year ago for my vacation home. I first used it for 2 weeks, second time for a month, 6 weeks in total. on my third use the ice maker doesn't work. I had the repair men to look at it an was told the fans in the freezer isn't working, i'm VERY disappointed.
Door in door feature is a great space saver.
from Santa Cruz, Ca.
I like most things about this product. the lighting, the ice maker, etc. BUT the bins and some of the shelve are very hard to get out for cleaning and just as hard to get back in. I went back to Best Buy and it took the store sales person 15 minutes to figure out how to get the bottom bin in the door out.
DO NOT BUY THIS REFRIGERATOR
from Houston, TX, USA
I purchased this refrigerator less than a year and half ago and already having problems. The fan went out on the ice maker. LG's warranty will not cover the repair. Will not buy or recommend LG again.
from Ludlow, MA, USA
We have had this for about 8 months and love it. The door in the door is a great feature for kids going in the fridge to get things to drink. The choice of crushed or cubed ice works great for kids get their choice and having the water right with it has them drinking more water. All in all it's a great product for a family of 7 of us.
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