Average Customer Reviews
Energy Star Rated - No
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(based on 277 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Very ideal and special product in your kitchen
As soon as I sighted door in door feature in the showroom I begin to review all other features and quality of this refrigerator. Along with other quality and nicely designed features, door in...Read complete review
As soon as I sighted door in door feature in the showroom I begin to review all other features and quality of this refrigerator. Along with other quality and nicely designed features, door in door idea is very special and well deserved for thumbs up! I decided to purchase this unit over many other brand and models. Now it has been a few months. This door in door feature is the most frequently used to access refrigerator among all doors. Means I save much energy by reducing waste of cold air by opening a large door to get very small items and frequently used items. Here is the reason why I didn't give perfect score for the quality aspect. There are two small issues that LG may look into it for an improvement. Ice cube often stuck in the path of dispenser. I must put a finger inside of tunnel to break loose cumbered ice in order to get the new cubes. 2nd, right side french door (My favorite door) takes some force to close securely. It bounced back open behind me after I closed with reasonable force. After I walked away. Door opened alarm (another good feature, by the way) alerted me few times, but the other time the door was opened at least few hours while I am away..... I am paying more attention and give a little more force to securely shut, but it is something they can work on. Overall, I am happy with this product and highly recommend.
Most Liked Negative Review
Nice Features - Failed to keep food cold
Very happy with this Refrigerator (LFX31945st) for 7 months. Great interior lighting and good space. On about the seventh month of ownership it unexpectedly stopped working while we were away for a...Read complete review
Very happy with this Refrigerator (LFX31945st) for 7 months. Great interior lighting and good space. On about the seventh month of ownership it unexpectedly stopped working while we were away for a weekend. Arrived home to water on the floor and spoiled food within.
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Reviewed by 277 customers
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Like the size
from Mequon, WI, United States
Comments about LG Stainless Steel French Door Refrigerator:
Exactly one year, and after the warranty, we started having problems with the ice maker. We were able to reset it a couple times and got it to work. Also the front panel, where the ice maker/water filter is started to come off. It is half on. It is a hard plastic. Not sure how that could be fixed but it sure makes the fridge look ugly and older then it is. Other then that it keeps things cold and I really like the size of it.
Bottom Line Yes, I would recommend this to a friend
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Can't clean up spilled kool-aid!
from Kansas City, MO, United States
I loved this refrigerator right up until my kids spilled red kool-aid and some seeped under the drawer hood cover. Now I have to look at the spill every day and can't get to it to clean it.
Bottom Line No, I would not recommend this to a friend
(1 of 1 customers found this review helpful)
Great Fridge/Lousy Ice Maker = Keep Shopping
from Goodlettsville, TN, United States
This fridge is only okay. The rear access door always flies open when you open the main right side door. But that is only a nuisance. The main problem is that the ice maker jams constantly to the point where the ice maker is virtually useless. With the price paid for this refridegerator, something like that should not be a problem. They know that it is a problem and yet they do not make good on the issue. Browse the complaints on this model you you will see it is a widespread issue. I bought all LG appliances when I remodeled our house - stove, fridge, micowave and dishwasher. I will not buy LG brand again due to their failure to make good on the poorly engineered ice maker.
DIED ...purchased on ...
from Brewster, NY, United States
DIED ...purchased on 4/26/2013 Dead on 12/3/2015. Not what I expected and I we our whole family loved this fridge. Giving LG one more try because their refrigerators still have the best features.
LG ICE Maker issue
from Chalfont, PA
the Ice maker causes major issues, does not work constantly pulling out the ice maker to unclog the ice shoot, we turn off the Ice maker now.
from NV, United States
I have had this refrigerator now for just over 2yrs and for the most part it's a very nice refrigerator. But I have found a few things that are not so good about it as well. First of all the ice maker doesn't even keep enough ice on hand for 2 people because it's in the door and not very big. It can take up to 1 1/2 days to fill. Hope they have fixed it on the newer models. Also the long bottom drawer makes you have to open both doors to get anything out I think it should have been 2 drawers but I under stand if you need something longer in there it is a good ideal but not every energy effect. I really like having the 3 drawers in the freezer but the top drawer will not come out all the way so it can be a pain in the you know what when you need something fast and only have one hand. Other then this everything else has been great with this item. I love all the extra space inside I can put a watermelon in there and still have room left over unlike some of the other refrigerator's I have had.
This refrigerator had to be replaced in less than 3 years of use. I am very disappointing with LG appliances as first my stove had to be repaired after a little over 1 year of use and now my refrigerator had to be replaced. Never had I had this happen before with other brands. Now I am stuck with LG appliances and all my kitchen appliances are LG and I don't like mix match.
Purchased 12/19/14 Freezer fan hitting ice
By PM refrigerator
from North Carolina, United States
I bought this refrigerator in Dec of 2014. I thought I liked this refrigerator until tonight. I heard a loud pinging noise coming from the kitchen. I opened the freezer drawer and saw that the back of the freezer has iced up. The fan blades are hitting ice. It makes a very loud noise. Very disappointed in a refrigerator that is less than one year old.
I love it...
from Payette, ID
One of the best refrigerators I have ever owned ... I love it!
from Springfield, VA, USA
The MOST impressive refrigerator we have ever owned. Kitchen was completely remodeled and we choose this refrigerator to compliment the overall new look. The features are smart and energy efficient and easy on the eyes. The convenient outer front door is brilliant and the freezer on the bottom is exactly where it belongs. Easy to clean and easy to reach for anything inside. No noise whatsoever - runs completely silent. Very smart product and great value.
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