Average Customer Reviews
Energy Star Rated - No
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(based on 294 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Overall love it!
I just bought mine two weeks ago. I love how much room it has to store everything. It is bright and the door within in the door is awesome. The two things so...Read complete review
I just bought mine two weeks ago. I love how much room it has to store everything. It is bright and the door within in the door is awesome. The two things so far that I would say is ice storage in the door has a small capacity. They give you an extra bin to dump extra ice down into the freezer below, but we are a big family and love ice. The second thing that I am working on is the outside and what product to use to keep it clean and appear with no smudges. The old product that I used to use for stainless steal doesn't seem to work at all on this one. So far Pledge multi purpose is the best but still not perfect.
Most Liked Negative Review
Nice Features - Failed to keep food cold
Very happy with this Refrigerator (LFX31945st) for 7 months. Great interior lighting and good space. On about the seventh month of ownership it unexpectedly stopped working while we were away for a...Read complete review
Very happy with this Refrigerator (LFX31945st) for 7 months. Great interior lighting and good space. On about the seventh month of ownership it unexpectedly stopped working while we were away for a weekend. Arrived home to water on the floor and spoiled food within.
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Reviewed by 294 customers
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2nd LG Refrigerator
from Edmonds, WA, United States
I usually don't write reviews, but now having issues with our 2nd refrigerator (in 3 years) it was a must to provide feedback to others considering purchasing this model. The first model (LFXS32766) only lasted a year until the compressor went out and was not repairable. The current unit (LFX31945) is now on it's 3rd service call this year alone with the same issue. I do recommended, if you decide to purchase this unit to get the extended warranty either through LG or (Best Buy - Geek Squad) to not have to worry about the costs of repairs. The first refrigerator replacement (under warranty) didn't even cover the cost of the replacement unit that we needed to pay. If this unit is required to be replaced, it won't be an LG. It unfortunate since we like all the features it provides.
Bottom Line No, I would not recommend this to a friend
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from Nashville, TN, United States
Everything about it is great!! The small door allows for easy access to coffee creamer.
Bottom Line Yes, I would recommend this to a friend
Nice design, easy to use
from Stamford CT
I really like this fridge, despite the fact that one month in I had to have a motor replaced and it took a week to do it. When the tech came out, he fixed the motor but somehow disconnected or broke the light inside the freezer. I can't be bothered having it repaired since getting a repair person to do it is a hassle.I also can't get the air filter cap off and I'm not calling a tech and paying someone just for that. Despite all that, it works well, love the inside lighting, I love the outside door that just lets me get small items.
3 Years and still AWESOME!!!!
from New Braunfels, TX, United States
We purchased this refrigerator 3yrs ago, and though it wasn't cheap, it was well worth the price. I love EVERYTHING about it, including interior space, features and just overall look. Still get compliments on how nice it is. ONLY drawback is the water/ice dispenser... People always push the water dispenser button while holding glass under the ice dispenser and sure enough water comes streaming out on the floor. Took a while for me to understand why people kept making this mistake, but given most refrigerators dispense ice and water from the same area most thought same of ours. Now we educate everyone on how to use it.
I can see!
By Charles S
from Western New York
I can see everywhere in this refrigerator due to the great led lights. No more food gremlins hiding in dark places! Other than that, I am very pleased overall with the features of the product. Love the door- in- door! The bottom freezer has ample room as does the refrigerator section. My only criticism is that we couldn't get it without an icemaker/ water dispenser. We would have preferred the additional door shelf space.
from St Charles, MO, United States
I have had this fridge for almost two years and couldn't be happier with the performance. Loads of space and lots of ways to pack in food. I agree with the ice production being a bit slow and the water dispenser could use more pressure, but definitely would buy again.
Makes a very loud popping noise when defrosting
By Donald 22
from Austin, TX
I bought this refrigerator a little over a year ago. My wife and I were very excited about the door in door feature and the convenience of it, but the noise it makes when it is in the defrost cycle is shocking. It is very loud and it makes this noise throughout the defrost cycle. You can hear from the far end of the house. I contacted LG when it was in warranty and they said that the noise was normal, but I can't believe the decibels this unit puts out is normal. It sounds like a train wreck.
Love this fridge
from Utah, United States
Only thing with this, if you use a lot of ice you will want to supplement, doesn't make it fast, and water comes out in a smaller stream otherwise I love it!!
from Danville IL.
this refrigerator is one of the best i've every owned, the space fits my 6 kid household. Also the features are great. the smart technology on it is super. this item has made life much easier in my household. it empress so that we went out and bought the stove microwave dishwasher washer and dryer, when they LG stands for (Lifes good) it really is now. Thanks LG
Breaks Down Frequently
from Neponsit, NY
Bought this in November 2013 and it has has the motherboard replaced once (August 2015) and are awaiting service again - March 2016
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