Average Customer Reviews
Energy Star Rated - No
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(based on 291 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Overall love it!
I just bought mine two weeks ago. I love how much room it has to store everything. It is bright and the door within in the door is awesome. The two things so...Read complete review
I just bought mine two weeks ago. I love how much room it has to store everything. It is bright and the door within in the door is awesome. The two things so far that I would say is ice storage in the door has a small capacity. They give you an extra bin to dump extra ice down into the freezer below, but we are a big family and love ice. The second thing that I am working on is the outside and what product to use to keep it clean and appear with no smudges. The old product that I used to use for stainless steal doesn't seem to work at all on this one. So far Pledge multi purpose is the best but still not perfect.
Most Liked Negative Review
Nice Features - Failed to keep food cold
Very happy with this Refrigerator (LFX31945st) for 7 months. Great interior lighting and good space. On about the seventh month of ownership it unexpectedly stopped working while we were away for a...Read complete review
Very happy with this Refrigerator (LFX31945st) for 7 months. Great interior lighting and good space. On about the seventh month of ownership it unexpectedly stopped working while we were away for a weekend. Arrived home to water on the floor and spoiled food within.
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Reviewed by 291 customers
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2nd LG Refrigerator
from Edmonds, WA, United States
I usually don't write reviews, but now having issues with our 2nd refrigerator (in 3 years) it was a must to provide feedback to others considering purchasing this model. The first model (LFXS32766) only lasted a year until the compressor went out and was not repairable. The current unit (LFX31945) is now on it's 3rd service call this year alone with the same issue. I do recommended, if you decide to purchase this unit to get the extended warranty either through LG or (Best Buy - Geek Squad) to not have to worry about the costs of repairs. The first refrigerator replacement (under warranty) didn't even cover the cost of the replacement unit that we needed to pay. If this unit is required to be replaced, it won't be an LG. It unfortunate since we like all the features it provides.
Bottom Line No, I would not recommend this to a friend
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I can see!
By Charles S
from Western New York
I can see everywhere in this refrigerator due to the great led lights. No more food gremlins hiding in dark places! Other than that, I am very pleased overall with the features of the product. Love the door- in- door! The bottom freezer has ample room as does the refrigerator section. My only criticism is that we couldn't get it without an icemaker/ water dispenser. We would have preferred the additional door shelf space.
Bottom Line Yes, I would recommend this to a friend
from St Charles, MO, United States
I have had this fridge for almost two years and couldn't be happier with the performance. Loads of space and lots of ways to pack in food. I agree with the ice production being a bit slow and the water dispenser could use more pressure, but definitely would buy again.
Makes a very loud popping noise when defrosting
By Donald 22
from Austin, TX
I bought this refrigerator a little over a year ago. My wife and I were very excited about the door in door feature and the convenience of it, but the noise it makes when it is in the defrost cycle is shocking. It is very loud and it makes this noise throughout the defrost cycle. You can hear from the far end of the house. I contacted LG when it was in warranty and they said that the noise was normal, but I can't believe the decibels this unit puts out is normal. It sounds like a train wreck.
Love this fridge
from Utah, United States
Only thing with this, if you use a lot of ice you will want to supplement, doesn't make it fast, and water comes out in a smaller stream otherwise I love it!!
from Danville IL.
this refrigerator is one of the best i've every owned, the space fits my 6 kid household. Also the features are great. the smart technology on it is super. this item has made life much easier in my household. it empress so that we went out and bought the stove microwave dishwasher washer and dryer, when they LG stands for (Lifes good) it really is now. Thanks LG
Breaks Down Frequently
from Neponsit, NY
Bought this in November 2013 and it has has the motherboard replaced once (August 2015) and are awaiting service again - March 2016
LG makes the best refrigerators!
from Denver, CO, United States
This is my second LG refrigerator and both have exceeded my expectations. Lot's of space, easy to see everything, runs quietly and has terrific features like in door ice and water. The new door within a door is great as well for frequently accessed foods or if you have a "looker" that leaves the door open for long periods of time. Go LG refrigerators!
from Maryland, United States
FAN WENT BAD AFTER 1.5YEARS. Displaying error code on door. finger prints are hard to remove. Dents very easy.
from Houston, TX, United States
We bought this refrigerator as showpiece of our kitchen...what a mistake. We have had 5 failures of the refrigerator since purchase. It keeps freezing up and have lost hundreds of dollars in food not to mention the lost time to be here for service technician. The fans, defrost heater, control panel has been replaced. Some parts TWICE! Every other LQ appliance we own is great, but NOT THIS!!!!!
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