Average Customer Reviews
Energy Star Rated - No
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(based on 488 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Extremely glad we chose KitchenAid and especially this model
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features. A lesson we learned was that upon installation we placed all of...Read complete review
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features. A lesson we learned was that upon installation we placed all of the food and drink items we use constantly in the left side door, which contains the in-door icemaker unit. We were not pleased with the size or quantity of ice produced. Duh!!! We quickly figured out that the family was opening that left door 90% of the time and of course; left it open for periods of time. This degraded the quality of the ice. We simply moved all those high use foods, butter, bread, soft drinks, milk, wine, etc to the right side and our problem completely went away. The ice is now always of quality,size and plentiful.
Most Liked Negative Review
Love this fridge, but very disappointed in quality....
I have owned Whirlpool/KitchenAid products for over 30 years, so I was loyal to the brand. When this new refrigerator was delivered, I loved it; however, within a couple of weeks...Read complete review
I have owned Whirlpool/KitchenAid products for over 30 years, so I was loyal to the brand. When this new refrigerator was delivered, I loved it; however, within a couple of weeks one of the freezer door hinges began to collect thick frost. This prevented the drawer from opening easily or closing completely. A service tech repaired the freezer door seal. Within a month the same thing happened on the other side of the freezer door hinges. Yet another service call (two within two months). Again, the tech warmed and adjusted the freezer door seal to correct the problem. The problem seems to occur when we have had the A/C off in the house and there is humidity in the air. The tech tried to explain this as the cause, but that is nonsense...some houses do not have any A/C! He also said that sometimes the appliance needs to "adjust" to its new setting....what??? I fear that the quality I was hoping for in this very expensive refrigerator may not live up KitchenAid's previous models or perhaps I simply received a "lemon". Hopefully the problem is corrected...time will tell. I love the brightness (easy to see everything), most of the features are good, and the fridge and freezer cool very well. It would be helpful if the refrigerator drawers were accessible without having to open both outside doors. If I had not had two service calls in the first two months, I would have given this five stars, but I am very disappointed with the problems in a brand new appliance.
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Reviewed by 488 customers
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from Sebring, FL, United States
We replaced all of our kitchen appliances with Kitchenaid, we love all the space and drawers we get with this refrigerator.
Bottom Line Yes, I would recommend this to a friend
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Comment on this review
Lay out of shelves and bins is fantastic
The storage of both the fridge and the freezer is very conveniently laid out. There is more room than we need in this fridge compared to the side by side. The only downer is that counter depth was not available.
from Pittsburgh, PA, United States
Love the capacity of bottle freezer which adds overall storage in fridge
Great fridge product
from Indian Land, SC, United States
OMG. Bought this fridge about 2 months ago and love it. Everything is so conveniently located and the freezer drawer space is amazing. It also has LED lighting on the inside with he silver gray color and it is beautiful. You can adjust the shelving to your own liking in the fridge part and the ice maker is in the door to give more space on the shelves. Just love this fridge!
from Oxford, Florida
Bought this refrigerator the first of December 2014 and we love it! Never knew there could be so much extra room in one refrigerator unit.
Love the inside
from Tulsa, OK
We love the gray inside of the fridge. The only down fall is the ice machine and water are kinda loud. Maybe this is because it is more powerful than our last fridge. We love the look and all the space without losing water and ice in door.
from Colorado Springs, CO, United States
Refrigerator was installed a little over a month ago and we couldn't be happier. Love all of the interior room.
Disappointed in performance
By Jim FL
from Coral Springs, FL, United States
I have purchased Kitchenaid products and have always been satisfied. That has not been my experience with the Platinum Interior French Door Refrigerator, Architect Series ll. The freezer ices up so bad, it is difficult to open and close the freezer, ice maker does not work properly. I place a service call, the repairman told me this is a know issue, he ordered parts to repair the issue, it has been almost a month since I placed the call, still dealing with the issue, which gets worse everyday.
Bottom Line No, I would not recommend this to a friend
Super Sleek and Spacious
from Kansas City, MO, United States
Very roomy inside. Love the sleek look and the number of drawers and shelves.
from Minneapolis, MN, United States
We've had the refrigerator for about a month now. Last week I thawed a beef roast in the refrig and (my bad) didn't put it on a plate. It leaked all over the refrig section. It was complicated to take apart for the first time, but if you go slowly and patiently (and do it when there's not blood dripping) you'll find it's put together in a clever manner. Just make sure you put thawing meat into something sealed, I know I will in the future.
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