Average Customer Reviews
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(based on 1381 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Extremely glad we chose KitchenAid and especially this model
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features.A lesson we learned was that upon installation we...Read complete review
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features.A lesson we learned was that upon installation we placed all of the food and drink items we use constantly in the left side door, which contains the in-door icemaker unit. We were not pleased with the size or quantity of ice produced.Duh!!! We quickly figured out that the family was opening that left door 90% of the time and of course; left it open for periods of time. This degraded the quality of the ice. We simply moved all those high use foods, butter, bread, soft drinks, milk, wine, etc to the right side and our problem completely went away. The ice is now always of quality,size and plentiful.
Most Liked Negative Review
This is my second try at a review. The first one was "moderated". I have had 2 service calls and an unofficial service call on this refrigerator that was purchased December...Read complete review
This is my second try at a review. The first one was "moderated". I have had 2 service calls and an unofficial service call on this refrigerator that was purchased December 27,2013. All for the block of ice and icicles that form on the upper back and ceiling. My refrigerator compressor will not stop running and the noise is a high pitched whirling sound. Still not fixed. Still waiting on yet another part.
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Reviewed by 1381 customers
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Terrible Fridge. Freezer broke again. 3rd Repair
from Dayton, Ohio
Remodeled the kitchen 2.5 years ago. We decided to go with "high end appliances". Even though we bought a Architect Series KitchenAid it is not a high end appliance. This is the first and last KitchenAid Appliance I'll ever own. If you buy it be sure to get the extended warranty. It's extremely loud and not dependable. The freezer quit, ice maker quit, and water reservoir start leaking at 14 months of use. At 26 months the freezerquit again. The fix included a new compressor and evaporator. Now 1 month later, the freezer and ice maker are not working "again". My Wife is trying to convince me to ditch the KitchenAid ( less than 3 years old) and get a Different Brand Replacement. If she's successful it won't be a Whirlpool product! I've got a 1984 Kenmore (relegated to parents garage) and 1996 GE (relegated to my garage)that still work and have "never required a service call"! May have to move the GE back to the kitchen and put the KitchenAid in the garage.
Bottom Line No, I would not recommend this to a friend
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(3 of 3 customers found this review helpful)
from buffalo ny
purchased this fridge 18 months ago. Ice maker drips onto food on top shelf of fridge, compressor motor is shot new one on order. Finish scratches easily and shows every little smudge. For this much money and the name Kitchenaid you would think the quality would be much higher. Extremely dissapionted with this product. Do not buygot the "sunshine and roses" call from your stellar customer service team today. seems that since i bought the extended warranty with the shiny box... i mean fridge, although a fridge is supposed to be cold isnt it? anyways, i digress, i was told that they couldnt help with our issue but they would forward our info to the engineering team so they can build a better product in the future. Thanks that helps a lot. I can not stress enough that you should NOT NOT NOT buy this product!!!!!
from Chatt, tenn
We bought this fridge about 2 months ago. We were shopping for this fridge last fall and could not find it, so we settled for the same style fridge but without the platinum interior. We came across this one and purchased it and have been very satisfied sincew the purchase. It has the calibrated fill option where you select a certain amount of water to be dispensed and it dispenses this amount everytime instead of having to hold in the lever to fill your container. The platinum interior really adds a great look to this fridge with the stainless exterior!!
Bottom Line Yes, I would recommend this to a friend
(2 of 2 customers found this review helpful)
from NEW JERSEY
HORRIBLE DON'T BUY KITCHEN AID.. I HAVE ALL MY APPLIANCES FOR 2 YEARS AND HAD TO BE FIXED 3 TIMES. FREEZER KEEPS BREAKING AND THEIR EXTENDED WARRENTY IS TERRIBLE.
from Buffalo, NY, United States
purchased this fridge 18 months ago. Ice maker drips onto food on top shelf of fridge, compressor motor is shot new one on order. Finish scratches easily and shows every little smudge. For this much money and the name Kitchenaid you would think the quality would be much higher. Extremely dissapionted with this product. Do not buy
Love the Water Fill Feature
from Spring, TX, United States
We bought this to get a better door ice dispenser as we had a first gen French Door. My wife picked this because of the interior color (didn't want white) I like the measured fill water dispenser, using way fewer bottles of water now.
By The Ref
from Lansing, MI, United States
Since I built a new home, I was in the market for all new appliances. This fridge had all the features I was looking for. The platinum interior makes it a little darker. It is a big fridge, and it was a good idea to have in brought in the house. The fridge weights a ton. Looks great in my kitchen. Knowing Whirlpool quality I also purchased the 5 year service plan at time of purchase. So far it's quite.
Lots of space
from Dallas, TX, United States
I was looking for a fridge with lots of room but also good flexibility on the shelves and this has it. Ice maker is s bit slow though.
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