Average Customer Reviews
Energy Star Rated - No
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(based on 460 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Extremely glad we chose KitchenAid and especially this model
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features. A lesson we learned was that upon installation we placed all of...Read complete review
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features. A lesson we learned was that upon installation we placed all of the food and drink items we use constantly in the left side door, which contains the in-door icemaker unit. We were not pleased with the size or quantity of ice produced. Duh!!! We quickly figured out that the family was opening that left door 90% of the time and of course; left it open for periods of time. This degraded the quality of the ice. We simply moved all those high use foods, butter, bread, soft drinks, milk, wine, etc to the right side and our problem completely went away. The ice is now always of quality,size and plentiful.
Most Liked Negative Review
Love this fridge, but very disappointed in quality....
I have owned Whirlpool/KitchenAid products for over 30 years, so I was loyal to the brand. When this new refrigerator was delivered, I loved it; however, within a couple of weeks...Read complete review
I have owned Whirlpool/KitchenAid products for over 30 years, so I was loyal to the brand. When this new refrigerator was delivered, I loved it; however, within a couple of weeks one of the freezer door hinges began to collect thick frost. This prevented the drawer from opening easily or closing completely. A service tech repaired the freezer door seal. Within a month the same thing happened on the other side of the freezer door hinges. Yet another service call (two within two months). Again, the tech warmed and adjusted the freezer door seal to correct the problem. The problem seems to occur when we have had the A/C off in the house and there is humidity in the air. The tech tried to explain this as the cause, but that is nonsense...some houses do not have any A/C! He also said that sometimes the appliance needs to "adjust" to its new setting....what??? I fear that the quality I was hoping for in this very expensive refrigerator may not live up KitchenAid's previous models or perhaps I simply received a "lemon". Hopefully the problem is corrected...time will tell. I love the brightness (easy to see everything), most of the features are good, and the fridge and freezer cool very well. It would be helpful if the refrigerator drawers were accessible without having to open both outside doors. If I had not had two service calls in the first two months, I would have given this five stars, but I am very disappointed with the problems in a brand new appliance.
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Reviewed by 460 customers
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from Oak Park, IL
About Me Gourmet Chef
Everyone comments on how it takes up the same amount of space in our kitchen but has so much more space inside. We used to have a standard side by side and now with the French door unit we are so much happier. The LED lighting makes everything visible and after a shopping trip we still have room. One draw back is the door shelf space. They are shorter than our old frig so we have to put a lot of the condiments in the back of the frig vs the door.
Bottom Line Yes, I would recommend this to a friend
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from Alabama, United States
We bought this refrigerator four months ago and love it. The top compartment makes access to our refrigerated foods much easier and the bottom freezer has plenty of room and can be accessed easily. The ice-make provides more than enough ice for our needs. Controls are easy to read and use.
By Evil Ellis
from Springboro, Ohio
Love the refrigerator. All the drawers and shelving are very nice and easy to work with. We have great storage, the unit is very quiet. In fact, you cant hear it running! Love the gray interior color. The freezer area storage is tremendous.
from Buffalo, NY, United States
I only gave four stars because this is the second refrigerator. The first one was installed and never got cold. The store replaced it and no problems with it. Very quiet.....didn't have notice issues as some complained. Love the gray interior!
Do not buy this fridge. There has to be better ones than this for the price
from Columbus, OH, United States
Ours was installed in April of 2014, but purchased it November 2013 because our kitchen was remodeled. Note that your warranty is from the date you purchase it and not when it is installed. Had it serviced four times from May to November. They can't seem to fix the ice maker in the fridge. It ices up in the top back of the fridge and then just drips down. The connector in the back of the fridge that connects the water line cracked and we had water all over the new floor and new cabinets. They replaced it today and the connector to the water line isn't used anymore. Crossing the fingers on all the rest of it. Hold the glass way up there for ice or it goes all over the floor. Its a beautiful fridge, but very disappointed with the performance.
Bottom Line No, I would not recommend this to a friend
from Valencia, Santa Clarita, Calif, United States
Absolutely love this refrigerator. Same size as the refrigerator it replaced but has so much more room inside. Just went through the holidays and had room for everything. With adjustable shelves and drawers it was organized as well. Always had side-by-side models before but French Door style is so much better. The platinum interior was the deciding factor. It is beautiful and elegant to look at. Easy to clean and doesn't show every spill like white interior. The freezer has 2 smaller pull out drawers and a larger lower compartment that makes everything easy to find.
(1 of 1 customers found this review helpful)
from Calgary, Alberta
Purchased less than 1 year ago and ice maker quit. Have had trouble with service from dealer we purchased from and getting parts.
from Saskatchewan, Canada
I love the deli drawer and being able to set the temperature depending on the items I have inside b
We purchased this refrigerator 5 months ago and are pleased with it. It is very spacious.
from Ontario, Canada
Piece of junk
By Steve C
Had it less than 6 months and the freezer quit and lost all the food. Tech recharged it and that lasted a month and lost all the food again. Took it to the shop and waited a month for a new evaporator Now the ice maker quit working after all the ice cubes melted and the water ran through the door ice dispenser and down the front of the door. Tech will be here in 2 more days to tell me its broke. After having it in the kitchen for 2 years I am starting to get immune to the constant noises coming out of it.
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