Average Customer Reviews
Energy Star Rated - No
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(based on 987 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Extremely glad we chose KitchenAid and especially this model
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features.A lesson we learned was that upon installation we...Read complete review
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features.A lesson we learned was that upon installation we placed all of the food and drink items we use constantly in the left side door, which contains the in-door icemaker unit. We were not pleased with the size or quantity of ice produced.Duh!!! We quickly figured out that the family was opening that left door 90% of the time and of course; left it open for periods of time. This degraded the quality of the ice. We simply moved all those high use foods, butter, bread, soft drinks, milk, wine, etc to the right side and our problem completely went away. The ice is now always of quality,size and plentiful.
Most Liked Negative Review
This is my second try at a review. The first one was "moderated". I have had 2 service calls and an unofficial service call on this refrigerator that was purchased December...Read complete review
This is my second try at a review. The first one was "moderated". I have had 2 service calls and an unofficial service call on this refrigerator that was purchased December 27,2013. All for the block of ice and icicles that form on the upper back and ceiling. My refrigerator compressor will not stop running and the noise is a high pitched whirling sound. Still not fixed. Still waiting on yet another part.
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Reviewed by 987 customers
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I'd say I like it
By Kristen M
from Buffalo, NY
It's a great fridge. I'm still getting used to having one with ice/water function. Not really fond of the smaller door shelves but am glad to have them for condiments. I love the freezer, retractable shelf, and how well the magnetic doors clean up.
Bottom Line Yes, I would recommend this to a friend
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from Johns Creek, GA
Bought it about 3 month ago. It's too expensive for what it does. Doesn't seem to give me a lot of issues. Hard to clean. Bottom door is loud when opening. Fridge is good so far.
bad refrigerator bad service
from lockport, il
bought almost two years ago and just short of one year old the problems started. waiting on the 6th repair now, all for the same problem. water and ice coming from the ice maker. service has replaced rear tower twice, circuit boards, heater twice i was told, then last tech said once. now it is leaking from the ice storage container and from the ice maker. motor is way to loud for a "high end" appliance. food in freezer seems to freeze and thaw at will and food on top shelf of refrigerator freeze then turn bad. seems as if problems are being put off till extended warranty expires so they can claim not our problem.
Bottom Line No, I would not recommend this to a friend
(1 of 1 customers found this review helpful)
Did not expect such piece of junk from Kitchenaid
from Hamilton, Ontario
Bought the fridge in January 2013. Since we bought 5 Kitchenaid appliances we decided to get extended warranty for three of them. That was smartest decision we made since we never buy extended warranty, thinking if it is lemon it will break within first year. In December 2014 made the first service call since it started beeping because it thought that there was no power. Also deli drawer display stopped working. Technician came and fixed it. It took him few hours to dismantle freezer drawers to access the motor at the back which was encrusted in ice. His explanation was that the freezer door were not properly closing, therefore ice buildup. In December 2015 it completely stopped cooling, both freezer and fridge. Technician came and replaced leaking evaporator (did not see anything on the floor.) However it still didn't cool anything, temperature was 18C inside the fridge. He came second time to diagnose what it is and explained the the cooling is not circulating at all. He ordered new part but of course it took forever for him to come back again with part to replace since it was Christmas and New Year holiday. After he replaced the part the fridge still didn't cool anything. We were told that the fridge is irreparable. Or maybe it is cheaper for them the give us the credit and get new fridge insted of trying to fix it.For current comparable model to this Kitchenaid fridge I would have to pay difference in price (additional 1300), but I figured that it is not worth it. Now I am waiting to have delivered Whirlpool fridge which has comparable features with my current Kitchenaid, and I am sure the parts are the same except the name on the fridge front.I will never buy another Kitchenaid major appliance!I got extended warranty again for the fridge just in case.
Run do not walk away from this fridge
First the ice maker caused interior freezing in the fridge compartment - was replaced. Then the water intake valve cracked (plastic part) causing a major insurance claim to refinish hardwood floor. I like the layout and roominess but HATE the quality.
We have even named him
from Portland, OR
This was the center of my kitchen remodel. I had a side by side and just can't believe the space in the new one. The ice and water in door are great. Love this fridge.
By Patti M.
from Bend, OR
We bought this for our new home, and absolutely love it! Very spacious, the interior light comes on gradually, and isn't blinding. The freezer has 3 sparate compartments that slide out.
We love our new fridge
from Bay Area
I bought this stainless steel fridge for our new home and it is the best fridge we've seen in our family. It has lots of room that it fit all of our thanksgiving dinner. I love the water spout and then extra drawers
from Sheboygan, WI
I purchased this a few weeks after returning from Afghanistan. My wife and I love the amount of space and options there are. The only thing I don't like is that there is some ice build-up in the upper back-left corner from the ice maker, that we have not yet figured out how to stop after numerous tries at various temperature settings.
Lots of space
I always wanted a refrigerator like this. It has all the bells and whistles! Roomy freezer drawer and lots of space inside .
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My beautiful KitchenAid Stainless Refrigerator
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