Average Customer Reviews
Energy Star Rated - No
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(based on 549 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Extremely glad we chose KitchenAid and especially this model
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features. A lesson we learned was that upon installation we placed all of...Read complete review
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features. A lesson we learned was that upon installation we placed all of the food and drink items we use constantly in the left side door, which contains the in-door icemaker unit. We were not pleased with the size or quantity of ice produced. Duh!!! We quickly figured out that the family was opening that left door 90% of the time and of course; left it open for periods of time. This degraded the quality of the ice. We simply moved all those high use foods, butter, bread, soft drinks, milk, wine, etc to the right side and our problem completely went away. The ice is now always of quality,size and plentiful.
Most Liked Negative Review
Love this fridge, but very disappointed in quality....
I have owned Whirlpool/KitchenAid products for over 30 years, so I was loyal to the brand. When this new refrigerator was delivered, I loved it; however, within a couple of weeks...Read complete review
I have owned Whirlpool/KitchenAid products for over 30 years, so I was loyal to the brand. When this new refrigerator was delivered, I loved it; however, within a couple of weeks one of the freezer door hinges began to collect thick frost. This prevented the drawer from opening easily or closing completely. A service tech repaired the freezer door seal. Within a month the same thing happened on the other side of the freezer door hinges. Yet another service call (two within two months). Again, the tech warmed and adjusted the freezer door seal to correct the problem. The problem seems to occur when we have had the A/C off in the house and there is humidity in the air. The tech tried to explain this as the cause, but that is nonsense...some houses do not have any A/C! He also said that sometimes the appliance needs to "adjust" to its new setting....what??? I fear that the quality I was hoping for in this very expensive refrigerator may not live up KitchenAid's previous models or perhaps I simply received a "lemon". Hopefully the problem is corrected...time will tell. I love the brightness (easy to see everything), most of the features are good, and the fridge and freezer cool very well. It would be helpful if the refrigerator drawers were accessible without having to open both outside doors. If I had not had two service calls in the first two months, I would have given this five stars, but I am very disappointed with the problems in a brand new appliance.
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Reviewed by 549 customers
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Love all the room
from Oxford, MI, United States
I love this refrigerator, and all of the features!
Bottom Line Yes, I would recommend this to a friend
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By Granny B
I bought this a month ago and the size and features are great. My complaint would be the noise. The other reviews I read on this refrigerator did state noise was a problem. I liked the size and features so I picked it anyway. I would not recommend to others if noise is a concern.
Bottom Line No, I would not recommend this to a friend
So far, so good!
By Sue IN
We had this refrigerator installed almost 3 weeks ago. We find it to have all the space that we need. One thing that I would have liked was for the large deli drawer to be accessible from the outside of the refrigerator. To access this draw both doors of the refrigerator must be open, allowing more of the cooled air to escape - making it less energy efficient. All-in-all we find the refrigerator to be of good quality and value.
from PA, United States
Very happy with refrigerator, good size, good storage
By Larry B
from Ashland, NE, United States
Great features along with advanced tech makes this a great addition to our recently renovated kitchen
from Fairfax County, VA, United States
Purchased a couple of weeks ago performance is great.
from springfield, pa
There is a clear view of all contents with excellent lighting. It is a great design
from Gilroy, CA, United States
I bought this unit in January and was concerned with the noise level. I was told that the unit would initially make noise but that it would mellow out after the first day. The refrigerator is beautiful and has plenty of room with nice features but it seems to make noise almost constantly. You would think that for as much money this unit costs it would be quieter. The noise drives my crazy!
from Houston, TX, United States
I absolutely love the look of this fridge and the features, but about three weeks after having it, I realized the freezer was not properly defrosting. I've contacted kitchenaid and a service person is coming out tomorrow. The accumulation of ice in the freezer has gotten so bad on the left side, it almost gets stuck shut. Hopefully the fix will be an easy one. I'm a bit anxious given how much I paid for this beauty
Pretty good overall
By rug in sc
from south carolina
The frig can store a ton of food and does it all neatly. Love the pizza storage in the door of freezer. The drip tray tends to leak at front right corner for quite a while after the children spill water in the tray
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