Average Customer Reviews
Energy Star Rated - No
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(based on 407 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Extremely glad we chose KitchenAid and especially this model
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features. A lesson we learned was that upon installation we placed all of...Read complete review
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features. A lesson we learned was that upon installation we placed all of the food and drink items we use constantly in the left side door, which contains the in-door icemaker unit. We were not pleased with the size or quantity of ice produced. Duh!!! We quickly figured out that the family was opening that left door 90% of the time and of course; left it open for periods of time. This degraded the quality of the ice. We simply moved all those high use foods, butter, bread, soft drinks, milk, wine, etc to the right side and our problem completely went away. The ice is now always of quality,size and plentiful.
Most Liked Negative Review
Love this fridge, but very disappointed in quality....
I have owned Whirlpool/KitchenAid products for over 30 years, so I was loyal to the brand. When this new refrigerator was delivered, I loved it; however, within a couple of weeks...Read complete review
I have owned Whirlpool/KitchenAid products for over 30 years, so I was loyal to the brand. When this new refrigerator was delivered, I loved it; however, within a couple of weeks one of the freezer door hinges began to collect thick frost. This prevented the drawer from opening easily or closing completely. A service tech repaired the freezer door seal. Within a month the same thing happened on the other side of the freezer door hinges. Yet another service call (two within two months). Again, the tech warmed and adjusted the freezer door seal to correct the problem. The problem seems to occur when we have had the A/C off in the house and there is humidity in the air. The tech tried to explain this as the cause, but that is nonsense...some houses do not have any A/C! He also said that sometimes the appliance needs to "adjust" to its new setting....what??? I fear that the quality I was hoping for in this very expensive refrigerator may not live up KitchenAid's previous models or perhaps I simply received a "lemon". Hopefully the problem is corrected...time will tell. I love the brightness (easy to see everything), most of the features are good, and the fridge and freezer cool very well. It would be helpful if the refrigerator drawers were accessible without having to open both outside doors. If I had not had two service calls in the first two months, I would have given this five stars, but I am very disappointed with the problems in a brand new appliance.
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Reviewed by 407 customers
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Loud, noisy, makes constant loud whine. Ice maker just broke. Ruined flooring.
You do NOT want to buy this. Loud, noisy, can hear it in the other room. Now the ice maker just broke two years later, and the water all over the floor has ruined our hardwood floors. Terrible product.
Bottom Line No, I would not recommend this to a friend
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Works great but noisy !
from Oxnard, CA, United States
It operates very well but it is much noisier than expected
from Haddon Heights, NJ, United States
Needed a new refrigerator and wanted a french door model. Love this one. Sleek stainless design, water/ice on the door, spacious interior and freezer with two drawers inside.
Bottom Line Yes, I would recommend this to a friend
By Grandma 9
Bought this fridge 6 weeks ago, very noisie. It runs very loud and annoying sound I thought would disappear within 3-4 days. Not so!!! I will be calling the appliance store to let them know.... The inside lighting is wonderful, but noise is annoying to say the least.
Love this fridge!
from Michigan, United States
After plenty of research online and in stores my husband and I decided on this kitchenaid fridge for our new home and couldn't be happier with our decision. We had a 3 year old GE profile french door fridge in our previous home that turned out to be a bit of a disappointment so we wanted to make sure we put a lot of time making sure we were purchasing a well made product. We looked at Sub-Zero a few times but at that price point were not very impressed with the lack of features and design that we wanted. This fridge is designed very efficiently, operates quietly, and looks great in our new kitchen. It is easy to clean the shelves and drawers in the fridge and freezer. The freezer drawers are very smooth to operate and are much nicer than the basket design that we noticed in some other fridge designs. It has been a great investment!
Unexpected Problem with Icemaker
from West Palm Beach, Florida, United States
Would have like to give this review a 5 star rating but we had to replace the ice maker after only owning this refrigerator for 1 1/2 years. A little disappointing. This did not cost us any money to fix though. Received whole new ice maker for free, due to a bad batch of ice makers installed in these refrigerators. Other than that we love this piece of appliance. We bought a stove, dishwasher, microwave, refrigerator, washer and dryer, all Whirlpool brand.
from Kasson, MN
Looks good works like all other refig. Like the gray interior
By Wendy C
from Kelowna, BC, Canada
I like all the drawers, water & ice dispensers.The stainless doors are a bit of work to keep clean.
About Me Casual Cook
from Florida, United States
I bought this fridge for my newly remodeled kitchen approximately a month ago. As soon as I opened the doors, I fell in love with it. I didn't even want to look at any other fridge. The platinum interior, lights, depth of the inside, ice and water maker and freezer compartments won my heart!
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