Average Customer Reviews
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(based on 500 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Extremely glad we chose KitchenAid and especially this model
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features. A lesson we learned was that upon installation we placed all of...Read complete review
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features. A lesson we learned was that upon installation we placed all of the food and drink items we use constantly in the left side door, which contains the in-door icemaker unit. We were not pleased with the size or quantity of ice produced. Duh!!! We quickly figured out that the family was opening that left door 90% of the time and of course; left it open for periods of time. This degraded the quality of the ice. We simply moved all those high use foods, butter, bread, soft drinks, milk, wine, etc to the right side and our problem completely went away. The ice is now always of quality,size and plentiful.
Most Liked Negative Review
Love this fridge, but very disappointed in quality....
I have owned Whirlpool/KitchenAid products for over 30 years, so I was loyal to the brand. When this new refrigerator was delivered, I loved it; however, within a couple of weeks...Read complete review
I have owned Whirlpool/KitchenAid products for over 30 years, so I was loyal to the brand. When this new refrigerator was delivered, I loved it; however, within a couple of weeks one of the freezer door hinges began to collect thick frost. This prevented the drawer from opening easily or closing completely. A service tech repaired the freezer door seal. Within a month the same thing happened on the other side of the freezer door hinges. Yet another service call (two within two months). Again, the tech warmed and adjusted the freezer door seal to correct the problem. The problem seems to occur when we have had the A/C off in the house and there is humidity in the air. The tech tried to explain this as the cause, but that is nonsense...some houses do not have any A/C! He also said that sometimes the appliance needs to "adjust" to its new setting....what??? I fear that the quality I was hoping for in this very expensive refrigerator may not live up KitchenAid's previous models or perhaps I simply received a "lemon". Hopefully the problem is corrected...time will tell. I love the brightness (easy to see everything), most of the features are good, and the fridge and freezer cool very well. It would be helpful if the refrigerator drawers were accessible without having to open both outside doors. If I had not had two service calls in the first two months, I would have given this five stars, but I am very disappointed with the problems in a brand new appliance.
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(1 of 1 customers found this review helpful)
By Todd from UT
from Springville, UT
My wife and I purchased this fridge along with a full suite of other kitchenaid appliances. The other appliances seem Ok so far however the fridge is incredibly loud. I have 2 other fridges in the house and both are much much quieter. The other fridges are GE and Maytag. The GE is less than 2 years old and the Maytag is about 10 years old. The sound of the kitchenaid fridge overpowers the sound from the TV. Other than the sound it seems like a quality product however I would never recommend this fridge to anyone due to the sound.
Bottom Line No, I would not recommend this to a friend
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from Oklahoma City, OK, United States
Its sounds funny to say that the refrigerator is luxurious, but it is. I like the platinum interior so much more than I thought I would. The lighting comes on slowly when the doors open, which has a really nice effect. the produce filter it comes with really does make produce last a long time. this is a great refrigerator!
Bottom Line Yes, I would recommend this to a friend
By Empire Estates
from Northville, MI, United States
We recently built a new home and purchased Kitchen Aid appliances for the kitchen. The quality is immediately apparent in all of the appliances. The appliances are made in the USA - we are very happy with that aspect. The fridge is awesome. When I open our new fridge, I feel great. The handles are smooth and well made, the interior drawers are solid and there is a lot of room for our food. My lettuce and spinach stayed fresh a lot longer than usual - that was refreshing to see. Keep up the great work Kitchen Aid.
Lots of space
from Irving, TX, United States
We purchased this refrigerator about one month ago, after considering other brands. We chose this one because of the dazzling platinum interior and all the space it offers, it is really a show stopper. it also had all the features we were looking for in a French door refrigerator and it fit perfectly in the space we have.
from Phoenix, AZ, United States
Were skeptical about the French door feature, but is working out well.
hoping for best
from The Villages, FL, United States
Have read several negative reviews and have had some minor issues. It does occasionally make loud compressor noises. In humid weather condensation builds up between freezer and French door seals. The water filter indicates change need based on time not gallons so in our part time home it indicated to change the filter when we used maybe 30 pots of coffee. I am getting an extended warranty because I don't trust it and it was too expensive if it fails. Love the size and layout. Veggies keep well.
Pretty on outside, lemon on inside
By Betty from Valencia
from Valencia, California
Last April our beautiful looking kitchen aid appliances, that were chosen to accent our fantastic kitchen remodel, arrived. The refrigerator looked beautiful on the outside but proved to have defects on inside. The last 10 months has been all consuming with refrigerators and servicemen coming and going. The first. Frig had a problem on the left bottom side of the freezer, with ice forming outside the installation. The second frig had a problem on the top left hand side of the refrigerator. When the servicemen came to put in various kits, to try and solve the problem, I took pictures of the ice that was forming on the left side that was causing water to leak from the ceiling and turn to little droplets of ice. Proving to have no fix for the defects of this model...last week I received a third refrigerator, a different model, from the same series. I would not recommend this model to anyone. However, I did get great customer service from my dealer and kitchen aid reprentative. The other appliances, as well as the third frig, are working fine. I would say it was just this model that is the lemon.
Loving my Kitchenaid fridge! â�¤ï¸�
from Sandy, UT, United States
Very spacious and well made! Very easy to clean! I love having the french door with the freezer on the bottom!
Good riddence to Side-by-Sides!!!
from Boston, MA, United States
After enduring 8 years with a side by side refrigerator, it was a welcome relief to fit a large pizza box in the refrigerator and/ or freezer section !!!!! I can now see what I have, no more shopping for stuff to find out later that ,"oh I had that in the back".......
I've never found a reason to love a refrigerator until now.
from Prospect, KY, United States
I honestly love this thing. It has great space and it organized well. I love that the inside is gray. I love that the freezer has so many drawers and sliders that it's easy to organize everything and not have a package in the bottom that is years old and you have no idea what it is. Great product.
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