Average Customer Reviews
Energy Star Rated - No
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(based on 516 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Extremely glad we chose KitchenAid and especially this model
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features. A lesson we learned was that upon installation we placed all of...Read complete review
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features. A lesson we learned was that upon installation we placed all of the food and drink items we use constantly in the left side door, which contains the in-door icemaker unit. We were not pleased with the size or quantity of ice produced. Duh!!! We quickly figured out that the family was opening that left door 90% of the time and of course; left it open for periods of time. This degraded the quality of the ice. We simply moved all those high use foods, butter, bread, soft drinks, milk, wine, etc to the right side and our problem completely went away. The ice is now always of quality,size and plentiful.
Most Liked Negative Review
Love this fridge, but very disappointed in quality....
I have owned Whirlpool/KitchenAid products for over 30 years, so I was loyal to the brand. When this new refrigerator was delivered, I loved it; however, within a couple of weeks...Read complete review
I have owned Whirlpool/KitchenAid products for over 30 years, so I was loyal to the brand. When this new refrigerator was delivered, I loved it; however, within a couple of weeks one of the freezer door hinges began to collect thick frost. This prevented the drawer from opening easily or closing completely. A service tech repaired the freezer door seal. Within a month the same thing happened on the other side of the freezer door hinges. Yet another service call (two within two months). Again, the tech warmed and adjusted the freezer door seal to correct the problem. The problem seems to occur when we have had the A/C off in the house and there is humidity in the air. The tech tried to explain this as the cause, but that is nonsense...some houses do not have any A/C! He also said that sometimes the appliance needs to "adjust" to its new setting....what??? I fear that the quality I was hoping for in this very expensive refrigerator may not live up KitchenAid's previous models or perhaps I simply received a "lemon". Hopefully the problem is corrected...time will tell. I love the brightness (easy to see everything), most of the features are good, and the fridge and freezer cool very well. It would be helpful if the refrigerator drawers were accessible without having to open both outside doors. If I had not had two service calls in the first two months, I would have given this five stars, but I am very disappointed with the problems in a brand new appliance.
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Reviewed by 516 customers
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Love features...unhappy with icemaker noise
from Wisconsin, United States
Nice appearance, compartment size and configuration. However, the icemaker evaporator is noisy and we can hear it in adjacent rooms. We had a service technician come to our home who said this noise is inherent in the design of the small evaporator cabinet in the refrigerator compartment, making additional insulation not possible. When asked, he did say we would not experience the same noise level with a side by side model. Since we've had the refrigerator ~ 1 month, we cannot exchange it or we certainly would.
Bottom Line No, I would not recommend this to a friend
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NIcest Looking Regrigerator I Have Seen
from Venice FL
We bought this several months ago even though it had gotten some bad ratings and I have not had any major problems yet.
Bottom Line Yes, I would recommend this to a friend
By Nate Little
from Oregon, United States
I bought this in January and love the platinum colors inside. Also love the lighting inside.
Great layout and features
from Shelby Township, MI, United States
Bought as a Kitchenaid package during a kitchen remodel. Love the look, features and performance.
from San Diego, CA, United States
Had it two months so far and still love it. Love all the lights inside. Great choice for our needs.
Functional and beautiful
from West Bloomfield Township, MI, United States
I wasn't sure if I would like the draw style but it allows for great organization. Inside is beautiful.
KITCHENAID - 27 CU.FT. PLATINUM INTERIOR, STANDDARD ARCHITECT SERIES II
from Richmond, KY, United States
I HAVE HAD THIS FRIDGE SINCE JANUARY 2015, WE LOVE IT!
from Annapolis, MD, United States
We bought this refrigerator 3 months ago and are very happy with it. The store where we bought it held it for a month so that my husband could make modifications to the kitchen for it to fit in the space. It is quiet and efficient. We love the platinum color interior.
from Springfield, GA
I absolutely love this refrigerator, especially the platinum color of the interior. I was sold immediately after opening the doors....much roomier than my last 26 cubic foot side by side. The depth of the bins and drawers are perfect.
Overall review of Refrigerator
There are so many great features on this compared to our old side by side. The bottom freezer with the three doors makes it so much easier to find frozen food item. The measured water feature once we started using it makes mixing drinks so much easier. The LED lighting is makes the refrigerator so much easier to see inside. There is so much more room than our old 27 cu ft refrigerator and the deli drawer is great for storing all our cheeses, butter, and sandwich meets. My wife's first words after about a week of use were " I love my new refrigerator".
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