Average Customer Reviews
Energy Star Rated - No
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(based on 541 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Extremely glad we chose KitchenAid and especially this model
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features. A lesson we learned was that upon installation we placed all of...Read complete review
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features. A lesson we learned was that upon installation we placed all of the food and drink items we use constantly in the left side door, which contains the in-door icemaker unit. We were not pleased with the size or quantity of ice produced. Duh!!! We quickly figured out that the family was opening that left door 90% of the time and of course; left it open for periods of time. This degraded the quality of the ice. We simply moved all those high use foods, butter, bread, soft drinks, milk, wine, etc to the right side and our problem completely went away. The ice is now always of quality,size and plentiful.
Most Liked Negative Review
Love this fridge, but very disappointed in quality....
I have owned Whirlpool/KitchenAid products for over 30 years, so I was loyal to the brand. When this new refrigerator was delivered, I loved it; however, within a couple of weeks...Read complete review
I have owned Whirlpool/KitchenAid products for over 30 years, so I was loyal to the brand. When this new refrigerator was delivered, I loved it; however, within a couple of weeks one of the freezer door hinges began to collect thick frost. This prevented the drawer from opening easily or closing completely. A service tech repaired the freezer door seal. Within a month the same thing happened on the other side of the freezer door hinges. Yet another service call (two within two months). Again, the tech warmed and adjusted the freezer door seal to correct the problem. The problem seems to occur when we have had the A/C off in the house and there is humidity in the air. The tech tried to explain this as the cause, but that is nonsense...some houses do not have any A/C! He also said that sometimes the appliance needs to "adjust" to its new setting....what??? I fear that the quality I was hoping for in this very expensive refrigerator may not live up KitchenAid's previous models or perhaps I simply received a "lemon". Hopefully the problem is corrected...time will tell. I love the brightness (easy to see everything), most of the features are good, and the fridge and freezer cool very well. It would be helpful if the refrigerator drawers were accessible without having to open both outside doors. If I had not had two service calls in the first two months, I would have given this five stars, but I am very disappointed with the problems in a brand new appliance.
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Reviewed by 541 customers
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from Houston, TX, United States
I absolutely love the look of this fridge and the features, but about three weeks after having it, I realized the freezer was not properly defrosting. I've contacted kitchenaid and a service person is coming out tomorrow. The accumulation of ice in the freezer has gotten so bad on the left side, it almost gets stuck shut. Hopefully the fix will be an easy one. I'm a bit anxious given how much I paid for this beauty
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Pretty good overall
By rug in sc
from south carolina
The frig can store a ton of food and does it all neatly. Love the pizza storage in the door of freezer. The drip tray tends to leak at front right corner for quite a while after the children spill water in the tray
Bottom Line Yes, I would recommend this to a friend
Not enough refrigerator space
from South jersey
This is my second identical refrigerator. The last one was a nightmare, they just don't make them as durable as 20 years ago. the draws are flimsy and nearly impossible to take out and clean. The nicest feature is the ice maker and water dispenser. Sorry, that's all the positive remarks I can say.
Bottom Line No, I would not recommend this to a friend
from Ft Lauderdale, FL, United States
Had our old Kitchen Aid for 20 years, so thought we'd stick to the brand. New one has loads of room, great interior lighting and space to separate things. After comparing it with other like refrigerators we found it to be more overall quality. Hope it last 20 years too.
Platinum interior with glass shelves, wonderful design.
from Prior Lake, MN, United States
The icemaker design is what sold my husband, it all in the door, doesn't take shelf space away. Crush ice or cubes, with an easy to remove Ice chest from the door. Lower door shelves can hold 12 pack of coke. The Refrig sits right outside the master bedroom door, and we never heard anything from the unit, very well insulated.
Beautiful and Functional
from Rancho Cucamonga, CA, United States
Very impressed with the design and features. This is the best refrigerator I've owned.
By John Armstrong
The compressor /fan for freezer runs almost constantly and has a very annoying whine. Called in repair man and was told noise common for this model
from Bismarck, ND, United States
Nice big fridge with lots of space and a holder for beer or soda pops
The BEST features I have ever seen for this price!
By Mother of 3
from Queen Creek, AZ, United States
I have had this fridge for a month now and couldn't love it more. It has so many storage options and awesome features. I love the wine rack, the extra storage spaces in the freezer, the LED lights, the touch screen water/ice maker, and the stay fresh pack for the veggie drawer. Best fridge I have bought, I love it!
Matches the rest of our appliances
By Well pleased
from Denver, CO, United States
Our new refrigerator actually dispenses cold water along with small ice cubes.
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