Average Customer Reviews
Energy Star Rated - No
(based on 1058 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Extremely glad we chose KitchenAid and especially this model
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features.A lesson we learned was that upon installation we...Read complete review
This is the most convenient and spacious fridge we have ever owned. My wife loves the storage capabilities and roll out features.A lesson we learned was that upon installation we placed all of the food and drink items we use constantly in the left side door, which contains the in-door icemaker unit. We were not pleased with the size or quantity of ice produced.Duh!!! We quickly figured out that the family was opening that left door 90% of the time and of course; left it open for periods of time. This degraded the quality of the ice. We simply moved all those high use foods, butter, bread, soft drinks, milk, wine, etc to the right side and our problem completely went away. The ice is now always of quality,size and plentiful.
Most Liked Negative Review
This is my second try at a review. The first one was "moderated". I have had 2 service calls and an unofficial service call on this refrigerator that was purchased December...Read complete review
This is my second try at a review. The first one was "moderated". I have had 2 service calls and an unofficial service call on this refrigerator that was purchased December 27,2013. All for the block of ice and icicles that form on the upper back and ceiling. My refrigerator compressor will not stop running and the noise is a high pitched whirling sound. Still not fixed. Still waiting on yet another part.
Reviewed by 1058 customers
Displaying reviews 1-10
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from ridgewood nj
Comments about KitchenAid Monochromatic Stainless Steel French Door Bottom Freezer Refrigerator:
bought this to replace a 25 year old ge profile that developed a leak. very pleased with the ease of access and storage options. cold milk,oj on the door, and the crisper works great! plenty of ice and the quiet operation is very nice too.
Bottom Line Yes, I would recommend this to a friend
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Suits us fine
from Congress, AZ
We bought this about two years ago and it still is just right. The installer was knowledgeable, too.
from Perkasie PA
We have had this refrigerator for about a year now. We love the design of the fridge, and the features - especially the adjustable bins, the built in wine rack, and the ability to change the temperature of the main drawer. I especially like the interior color -pleasing to the eye, especially when opening it when it gets dark outside. The only complaint I have is how noisy the fridge is....I was told by Kitchenaid that it would be getting quieter with time, but so far it has not happened.
Great appliance lots of storage space.
from Teaneck New Jersey
I'm glad that I bought the kitchen aid french door appliance
By Brett G.
from Kaysville Utah
We bought this Fridge a few years ago and it just went out. After reading these reviews you can see that Kitchenaid has had several of the same issue. The problem is the freon starts to leak and the fridge stops working... it runs, but the freezer and main cooler stops working. We lost hundreds of dollars of frozen meat and food products. We finally were able to schedule someone to come out and repair the fridge. After a long discussion we were able to get Kitchenaid to cover the costs of the parts. We still had to pay $130 for labor. I do not recommend this product at all.
Bottom Line No, I would not recommend this to a friend
(1 of 1 customers found this review helpful)
Shop around - not reliable
from State of Washington
We bought this refrigerator along with all other Kitchenaid appliances as recommended by our builder. Exactly one year after its install and after the warranty was over we started having issues. Loud noises, beeping noises we couldn't stop. The appliance repair place we were referred to by Kitchenaid said these issues were common. He defrosted the freezer motor and the noises went away. 6 minths later the ice maker started leaking and the freezer wasn't keeping things frozen. The repair guy came out again and had to order some major parts including the ice maker. All the parts he ordered were recalled so the only cost was $200 for labor. It was a 2 hour appt. he had to replace 3 major things including the adapter, heater, and evaporator. It seems to be fine now but I'm surprised for a refrig only 2 years old. Will look at other brands when we have to replace this.
By Rich d
from Canton michigan
Have had it 3 weeks most awesome appliance i have ever owned. Love everything about it.
The best fridge ever bought
from Tucker, Ga
This is the best fridge ever bought I've used Kenmore elite, whirlpool never enjoyed it the way I'm enjoying our kitchenaid I have lot of kitchenaid products in my little kitchen name it from my blender down to the fridge I never regretted buying any of this product thanks kitchen for being an honest manufacturer.
Pretty, noisy, defective
from Bedford, TX
I bought this 4 years ago and have already replaced the evaporator twice. Luckily it's a"known issue " and the warranty is extended. Hope it doesn't leak freon again. It's also pretty noisy, but otherwise is nice. Plenty of space and looks good.
from Fort lauderdale
I bought this two months ago and it completely stopped working. I had to wait over a week before warranty service could come. Meanwhile I lost over $500 in food plus had no refrigerator over thanksgiving which ruined the holiday for my family. Repairman finally came and new parts have to be ordered...so now another week... he did charge it as a temporary measure and was nice and polite but I found out that this unit was worked on before my purchase for the same problem. I'm angry. I did purchase it on clearance but it was no value since I've lost $500 in food and weeks of having no refrigeration. Buyer beware.
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