Average Customer Reviews
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(based on 32 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Love the crisping pan for frozen pizzas.
This is the second built-in microwave that I have owned. My first one was a different brand and was only available as a microwave/wall oven combo. We moved and remodeled this kitchen too...Read complete review
This is the second built-in microwave that I have owned. My first one was a different brand and was only available as a microwave/wall oven combo. We moved and remodeled this kitchen too so I went with Kitchenaid appliances since I could purchase the microwave and wall oven as separate units. If one unit quits, I don't have to replace both. One big difference is the microwave fan doesn't stop running when finished cooking unless I open the door or hit cancel. I talked to the customer service people and they think it needs to cool off. They recommend that I let it run next time for 10 min. to see if it will eventually shut off on its own.
Most Liked Negative Review
Poor design, loud fan, and too slow
When I moved into our new home, I was excited to see such a flashy microwave with so many features. It is installed in our cabinets over the counter top, so it didn't...Read complete review
When I moved into our new home, I was excited to see such a flashy microwave with so many features. It is installed in our cabinets over the counter top, so it didn't take us long to realize that the pull down door was very difficult to use, especially for my children. You have to be over 5'6" to be able to get things in and out of it without using a stool. I noticed when cooking items, that it takes considerably more time than much cheaper models that we had owned in previous homes. We found the sensor cooking to not work well either. The fan is annoyingly loud when running, but I could live with that. The problem is that when the "completed cooking" alarm goes off, the fan keeps going until you open the door. If you aren't right by the microwave when it beeps, it's easy to miss it and think that the microwave is still running because of the loud fan that keeps on going. I found the convection oven and crisper features pretty useless in a kitchen where we already have an oven and stove top. I guess it would be useful to have if you only had this one appliance in a camper or something, but for real life usage in a real kitchen, very sub par.
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Reviewed by 32 customers
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this is the best microwave I have ever had. love the steam cycles
Bottom Line Yes, I would recommend this to a friend
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from Park Ridge, IL 60068, United States
Replaced an earlier model, not happy with how noisy this one is.
Bottom Line No, I would not recommend this to a friend
By Peg 42
from Ohio, United States
We had this same equivalent model for 11years. Liked very much. Have the new model since old model door broke and parts no longer available. Disappointed in the looks. From a side view, looks unfinished as well as the bottom. Very disappointed.
from San Antonio, TX, United States
Purchased for a home remodel. Love the features and the option to be a convection oven as well.
Great micro convection oven
from NC, United States
I use this almost daily and find the crisper a nice added touch. The steamer option works great and the pan supplied for using the steam option works great. The shelf seems a bit high so you atr really limited in some cases but it does work well. Am very happy with iy.
Great Unit, Our Second
By Miller 007
Bought the first microwave and sold the house a year later. Then had to wait almost another year before replacing an old style microwave with a new one with the Crisper function. My wife would only buy one with the crisper function. She loves her new microwave.
Error F2E1 Keyboard - message
from New Braunfels, Texas, United States
I like this Convection/Microwave oven but I am starting to have a problem with it. I have been in my new home for about 3 1/2 months. We use this appliance often but we have randomly been getting the message "ERROR-F2E1- Keyboard" on the touch screen and a beeping sound. I have tried to pay attention to what I am doing with the appliance when this error message occurs but it appears to be a random occurance. When this happens, we can not use the appliance at all. Pressing the "cancel" button does not correct the appliance. My experience has been that, over time, somehow, the appliance repairs itself because hours later or the next day I am able to use the oven and all it's features again. It can operate perfectly fine for several days and multiply uses before the error message returns.
from Jupiter, FL, United States
I love this microwave and all it's features. It works as good as it looks!
from Airdrie, AB, Canada
really easy to use and actually enjoy cooking again
Great addition to kitchen
from Gem County, ID, United States
We bought the microwave as part of remodeling our kitchen and we are very pleased with it. Great features
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