Average Customer Reviews
Energy Star Rated - Yes
Need more help?
(based on 582 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Best washer ever!
We had a need to stack and vent the dryer to the right. Whirlpool designs are great because this dryer can be pushed very close to the wall compared to other designs because of...Read complete review
We had a need to stack and vent the dryer to the right. Whirlpool designs are great because this dryer can be pushed very close to the wall compared to other designs because of the way you stack these. It's too much to explain but if you want to go as close to a wall as possible this unit design is fantastic. Now, this washer cleans clothing really well. I'm finding that you can wash huge amounts of clothing in a load. The other day I pulled out a tissue paper at the end of the cycle. I unfolded the tissue paper and it was completely whole. So I thought to myself is the clothing cleaning. But I know the clothing is cleaner than any other washer I have owned. I told my wife about it and her first statement was how does a machine that cleans clothing so well be as gentle as to be able to wash a Kleenex without destroying it???? Well Whirlpool's engineers (along with the help of Tide HE powder) have figured it out. OK. So, there you have it. If you want clean clothing accomplished in the most gentle manner, if you want to stack your front loaders as close to the back wall as possible, then if you buy this washer pair you have accomplished your task.
Most Liked Negative Review
Poor quality, even worse customer service
I have currently owned this washer for 3 months. After the first week of use the fabric softener dispenser quit working. No it does not need cleaned (1 week old), even tried...Read complete review
I have currently owned this washer for 3 months. After the first week of use the fabric softener dispenser quit working. No it does not need cleaned (1 week old), even tried using the softener diluted which still does not work. The softener tray remains filled with dilute softener after a wash, if no softener is used it is filled with water. Whirlpool has the WORST customer service I have encountered in my life. Yes they are independent companies but this is a reflection on Whirlpool itself for contracting with these idiots. First call (Platinum Factory Service) they just didn't show up. I wasted an entire day off of work waiting for them. Called and said that we didn't verify the appt when in fact we had. They rescheduled for the next week. Got a call the next week and was told that they were short staffed and a tech could not come until next week. Third call when someone finally showed up, a part in the dispenser tray was replaced. Fabric softener still does not work, Fourth call (A&E Factory Service) came out to the house, did not have appropriate parts to fix problem. Which leads me to the FIFTH SERVICE CALL today. They were supposed to be here between 8 and noon, called the company at 12:45 to see if they were coming, got disconnected. Called back again and was told the system is down, call back in 30 minutes. A well-designed washer should not stop working 1 week out of the store. Next step will be to have them come pick it up and get my money back. I will never buy a Whirlpool product again or spent this much $$$ on something that doesn't work and cannot be repaired. I'll save some cash and buy the old style top loader like in my previous home that lasted for 15 yrs and is still going. VERY DISAPPOINTED IN THIS PRODUCT
Subscribe to Reviews
Reviewed by 582 customers
Displaying reviews 1-10
Back to top
Previous | Next »
from Richmond, VA, United States
We are very happy with this purchase. Machine works great and looks great. Very easy to use.
Was this review helpful? Yes / No
- You may also flag this review
Comment on this review
Easy to use!
from Ontario, Canada
I bought this 3 weeks ago and could not be happier! It is not only easy to use it has cleaned my clothes way better than our last top loader machine. Definitely a good value for a great product:)
Bottom Line Yes, I would recommend this to a friend
So many great features, my second one. I love it!
By Deb B
from Madill, OK, United States
I had an earlier model of this washer (2004 model) with the matching dryer but the buyer of of our home when we sold in July this year, requested the set be added into the purchase deal. We agreed and I went right out and bought a new set for our new home. Before doing so, I did check out consumer websites of other brands and found that my whirlpools were at the top of the list as I expected. Other brands had trouble with balance and wobble. The new one and the previous I had never have had this issue. No leaks after 10 years, cleaned my clothes efficiently. The only issue with the old model was the rubber seal mildew before I learned to leave the door open when not in use. This is common with all brands. Whirlpool improved on my new rubber seal with a draining design to prevent, I assume the mildewing. Have had it two months now. Clean as the day I put it into operation. I love the light in the drum. No more clothes left in there stuck to the top or back of the drum when emptying. I can see them:) And the drying feature is way cool for tennis shoes etc. Things I will not put in the dryer, just need to air dry them. And I have to say the price is very fair for the quality of this product when you compare to other brands. Love love my new set!
I purchased this just over a month ago to replace a top loader and I am so happy I did! I love the features, colour(chrome), cleaner and dryer clothes, easy to use, and the sound level is less! I also love the chime that lets you know the cycle is complete!
Just over a month into owning this machine, and it is absolutely fantastic! I love the amount of options available, each of which make my life sooo easy, and coat me less money with it being so energy efficient. i would recommend to anyone.
I thought a washer was a washer ... boy was I wrong!
By Henry from Streetsville
from Mississauga, ON, Canada
My old washer died after 12 years and when looking for a washer I thought they were all the same. I chose based on availability, reputation, and price. I didn't even think I 'needed' the steam option. Turns out I was right on the first 3 and dead wrong on the last. The product was available, of course Whirlpool has a great reputation and the pricing was reasonable. What I didn't realize was what a great machine I was getting! First capacity ... at least another half load over my older front loader, second quiet smooth operation, ease of use (don't let the buttons fool you ... it's super easy to use), and lets not forget the steam - OMG I've never seen my kids socks so white. And for a challenge I washed a stained white garment that hasn't been worn in a while because I though the stain was set ... guess what now it's gone. Also the fan dry option is awesome for when I get the last load in at night ... it tumbles it with air periodically overnight and I'm ready to go the next morning with almost dry clothes and no musty smell whatsoever.
from Normal, IL, United States
Extremely quiet, nice features great quality for the money
The washer looks awesome. It also contains many features, most of which I don't I will ever use. A simpler washing-cycle selection would have made this product ideal (at least for a person like me).
Very Pleased with This Product
from Sammamish, WA, United States
I bought this product 8 months ago and I've been totally delighted. I love all of the different settings including the steam and drying features. My laundry is cleaner and fresher than ever and I can easily customize my laundry based on the type of load which will make the items look new for a much longer period of time. I do wipe down the rubber gasket on the door after using and leave the door open as recommended.
great job cleaning
from Cincinnati, OH, United States
I purchased a front end loader when they first came out and was very unhappy with the cleanliness of my clothes. This washer does a great job cleaning and extracting water from clothes. It is also very quiet. I havent owned this machine for very long which is why I only gave it 4 stars.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
Fill out the form below to request Better Price for this product.
Sign up for the latest information on new products, special offers, and savings opportunities at Abt and receive $25 off your next order of $250 or more.