Average Customer Reviews
Energy Star Rated - No
Need more help?
(based on 1192 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Wash Cycles Take Sooooo Long
I'm trying to understand why something so energy efficient takes at least 3 times longer in a wash cycle to wash the same load of laundry that used to take a maximum of 14 minutes...Read complete review
I'm trying to understand why something so energy efficient takes at least 3 times longer in a wash cycle to wash the same load of laundry that used to take a maximum of 14 minutes on my old, reliable Whirlpool.The trade off, I assume, is that it spins out the laundry so well, it takes half the time to dry in my old, reliable Whirlpool dryer.Overall, I'm pleased.
Most Liked Negative Review
Problematic Unit, poor experience with factory service
Having read the other review of the machine, I felt that it was a good unit. On paper , the wash has alot to offer. Unfortunately, our particular washer has been plagued with...Read complete review
Having read the other review of the machine, I felt that it was a good unit. On paper , the wash has alot to offer. Unfortunately, our particular washer has been plagued with issues. It seems that it cannot wash a small load of towels, it has difficulty balancing the load for the spin cycle, and will get caught up in a repeated cycle of "sensing/adjusting" the load. it can take up to 3 hours to wash 3 bath towels. Factory service replaced the mother board since that couldn't figure out root cause. The repair did not fix the problem, but did create a new problem in that the Precision Dispense detergent system is not consuming soap. we have had to re-wash numerous loads over again adding detergent manually. 3 service calls so far have not fixed the dispensing problem, all in we had 5 service calls (5 days of time off from work) with not resulting value. We will have day # 6 next week.I wanted to share this experience so that people get the pros and cons of this particular product. We are very disappointed, and regret our purchase.
Subscribe to Reviews
Reviewed by 1192 customers
Displaying reviews 1-10
Back to top
Previous | Next »
horrible product no wonder its discontinued
By 2015 sad washer
from Arizona, United States
We bought it less than 6 months ago from lowes with a 5 year warranty plan thank goodness. The motor control, the motor, the door lock, and the gasket door all need to be.replaced. Now we have to wait for special orders on all these products. No washer for 2 weeks. Never again
Bottom Line No, I would not recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Comment on this review
By Mollies Mom
from Tunkhannock, PA, United States
To piggy-back on my review of the Dryer, it's my first matching set. I like knowing exactly how much time it will take for each load, and that I can adjust that time by picking alternate features. The dryness of the clothing when I take them out is impressive, Air drying my delicates takes hardly any time at all.. Also, my last washer beat up my clothes so much I couldn't get the wrinkles out. With this one there are hardly any wrinkles at all! I haven't tried all the features, yet.
Bottom Line Yes, I would recommend this to a friend
Lots of features to choose from
from Toronto, ON, Canada
We purchased our new washer 5 months ago and have loved it ever since! Laundry time is cut in half. The final spin cycle drys clothes so much that it takes half the drying time! The one thing you shouldn't do with this washer is wash rubber backed area rugs in them, eg. bathmats. I wish I had known that! The rubber backing clogged the pump and we needed a service call, they fixed the problem and everything is wonderful again. I wouldn't hesitate to recommend this product or buy again.
Whirlpool Duet Steam Front Load Washer
By Al Martha
from Western Massachusetts
This is our second Whrilpool. We had the same one (an older model) in our last home and we wanted to make sure we had the same product (newer model) on our new home. We are very happy that we purchased this product and were able to experience the newer model with so many new and better features. I would recommend this product very highly.
from Oakville, ON, Canada
I bought this washing machine a couple of months ago and I am so happy I did. This washer has it all - bells, whistles, and flashing lights. All the options keep the clothes clean and looking new. I actually look forward to doing the laundry!
from Richmond, VA, United States
We are very happy with this purchase. Machine works great and looks great. Very easy to use.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
Fill out the form below to request Better Price for this product.
Sign up for the latest information on new products, special offers, and savings opportunities at Abt and receive $25 off your next order of $250 or more.