Average Customer Reviews
Energy Star Rated - No
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(based on 606 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Wash Cycles Take Sooooo Long
I'm trying to understand why something so energy efficient takes at least 3 times longer in a wash cycle to wash the same load of laundry that used to take a maximum of 14 minutes...Read complete review
I'm trying to understand why something so energy efficient takes at least 3 times longer in a wash cycle to wash the same load of laundry that used to take a maximum of 14 minutes on my old, reliable Whirlpool.The trade off, I assume, is that it spins out the laundry so well, it takes half the time to dry in my old, reliable Whirlpool dryer.Overall, I'm pleased.
Most Liked Negative Review
Problematic Unit, poor experience with factory service
Having read the other review of the machine, I felt that it was a good unit. On paper , the wash has alot to offer. Unfortunately, our particular washer has been plagued with...Read complete review
Having read the other review of the machine, I felt that it was a good unit. On paper , the wash has alot to offer. Unfortunately, our particular washer has been plagued with issues. It seems that it cannot wash a small load of towels, it has difficulty balancing the load for the spin cycle, and will get caught up in a repeated cycle of "sensing/adjusting" the load. it can take up to 3 hours to wash 3 bath towels. Factory service replaced the mother board since that couldn't figure out root cause. The repair did not fix the problem, but did create a new problem in that the Precision Dispense detergent system is not consuming soap. we have had to re-wash numerous loads over again adding detergent manually. 3 service calls so far have not fixed the dispensing problem, all in we had 5 service calls (5 days of time off from work) with not resulting value. We will have day # 6 next week.I wanted to share this experience so that people get the pros and cons of this particular product. We are very disappointed, and regret our purchase.
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Reviewed by 606 customers
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(1 of 1 customers found this review helpful)
horrible product no wonder its discontinued
By 2015 sad washer
from Arizona, United States
We bought it less than 6 months ago from lowes with a 5 year warranty plan thank goodness. The motor control, the motor, the door lock, and the gasket door all need to be.replaced. Now we have to wait for special orders on all these products. No washer for 2 weeks. Never again
Bottom Line No, I would not recommend this to a friend
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Comment on this review
By Mollies Mom
from Tunkhannock, PA, United States
To piggy-back on my review of the Dryer, it's my first matching set. I like knowing exactly how much time it will take for each load, and that I can adjust that time by picking alternate features. The dryness of the clothing when I take them out is impressive, Air drying my delicates takes hardly any time at all.. Also, my last washer beat up my clothes so much I couldn't get the wrinkles out. With this one there are hardly any wrinkles at all! I haven't tried all the features, yet.
Bottom Line Yes, I would recommend this to a friend
Lots of features to choose from
from Toronto, ON, Canada
We purchased our new washer 5 months ago and have loved it ever since! Laundry time is cut in half. The final spin cycle drys clothes so much that it takes half the drying time! The one thing you shouldn't do with this washer is wash rubber backed area rugs in them, eg. bathmats. I wish I had known that! The rubber backing clogged the pump and we needed a service call, they fixed the problem and everything is wonderful again. I wouldn't hesitate to recommend this product or buy again.
Whirlpool Duet Steam Front Load Washer
By Al Martha
from Western Massachusetts
This is our second Whrilpool. We had the same one (an older model) in our last home and we wanted to make sure we had the same product (newer model) on our new home. We are very happy that we purchased this product and were able to experience the newer model with so many new and better features. I would recommend this product very highly.
from Oakville, ON, Canada
I bought this washing machine a couple of months ago and I am so happy I did. This washer has it all - bells, whistles, and flashing lights. All the options keep the clothes clean and looking new. I actually look forward to doing the laundry!
from Richmond, VA, United States
We are very happy with this purchase. Machine works great and looks great. Very easy to use.
Easy to use!
from Ontario, Canada
I bought this 3 weeks ago and could not be happier! It is not only easy to use it has cleaned my clothes way better than our last top loader machine. Definitely a good value for a great product:)
So many great features, my second one. I love it!
By Deb B
from Madill, OK, United States
I had an earlier model of this washer (2004 model) with the matching dryer but the buyer of of our home when we sold in July this year, requested the set be added into the purchase deal. We agreed and I went right out and bought a new set for our new home. Before doing so, I did check out consumer websites of other brands and found that my whirlpools were at the top of the list as I expected. Other brands had trouble with balance and wobble. The new one and the previous I had never have had this issue. No leaks after 10 years, cleaned my clothes efficiently. The only issue with the old model was the rubber seal mildew before I learned to leave the door open when not in use. This is common with all brands. Whirlpool improved on my new rubber seal with a draining design to prevent, I assume the mildewing. Have had it two months now. Clean as the day I put it into operation. I love the light in the drum. No more clothes left in there stuck to the top or back of the drum when emptying. I can see them:) And the drying feature is way cool for tennis shoes etc. Things I will not put in the dryer, just need to air dry them. And I have to say the price is very fair for the quality of this product when you compare to other brands. Love love my new set!
I purchased this just over a month ago to replace a top loader and I am so happy I did! I love the features, colour(chrome), cleaner and dryer clothes, easy to use, and the sound level is less! I also love the chime that lets you know the cycle is complete!
Just over a month into owning this machine, and it is absolutely fantastic! I love the amount of options available, each of which make my life sooo easy, and coat me less money with it being so energy efficient. i would recommend to anyone.
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