Average Customer Reviews
Energy Star Rated - No
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(based on 719 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
This product has great features
We really like this refrigerator, but we did have one issue with the bottom freezer drawer on the bottom. You can't "push" it to close, you have to let go...Read complete review
We really like this refrigerator, but we did have one issue with the bottom freezer drawer on the bottom. You can't "push" it to close, you have to let go of it before it closes so that the seal is actually closed. We weren't doing that and we had frost build up inside the freezer. Other than that we love the features and the room it has inside.
Most Liked Negative Review
I hope someone from Whirlpool will read this and contact me
We did our due diligence in regards to shopping for a reputable refrigerator. The unit was delivered and installed .In less than 24 hours we had problems with the upper part ( french door...Read complete review
We did our due diligence in regards to shopping for a reputable refrigerator. The unit was delivered and installed .In less than 24 hours we had problems with the upper part ( french door model) staying cool and maintaining a consistent temperature. We also found that when following the directions for the water dispenser that we had water leaking inside the unit. We also "love" the feature of when you press the water handle in the door it keeps dispensing water for roughly 5 seconds after you release the handle.MY BIGGEST CONCERN IS GOING TO BE HOW BOTH THE RETAILER WE PURCHASED THIS UNIT FROM AND WHIRLPOOL HANDLE THIS PROBLEM.
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Reviewed by 719 customers
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from St Louis
Comments about Whirlpool White French Door Refrigerator:
I have been using my Refrigerator for the past 3 years. Once I had icing issue in the freezer. Other than that there were no issues.
Bottom Line Yes, I would recommend this to a friend
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Bought new. The ice maker made one tray of ice then stopped working. Company replaced maker but that broke roughly 2/12 yrs later. Replaced at my expense..
Bottom Line No, I would not recommend this to a friend
Piece of Junk, will never buy anything from this company
Not even 1 star. Stay away from this company.Will never buy anything from this company.
NO GOOD JUNK
This is the worst refrigerator I have ever owned.. The ice maker went out right after the warranty.. they constantly try to sell you a service plan for crazy amounts of money, because they know you are going to need it. There is no space in refrigerator section because the ice maker is huge.. wish I had my plain old fridge back along with all the extra money they overcharged me for this junk
By My wife's husband
from Jersey city
We bought this model over a year ago and been having problems with the french doors remaining closed, it opens on its own through the night. Our food has gone bad on numerous occasions.
Not so great
from Augusta GA
My freezer has ice building up and then melts drains on to my floor. This was suppose to be a frost free refrigerator
By Family of 5
from Houston TX
We purchased this in late 2013 and about 3 months ago the freezer started leaking water and collecting ice.. We love the product but disappointed with the issues.
Leaves much to be desired.
from Syracuse, NY
Didn't realize design flaws until after we used it for awhile. Must open both doors to access internal drawers. Shelves behind and under ice maker are pretty useless.Have only had this item for a year and are looking to replace it already. Not very functional, in my humble opinion.
Whirlpool Will Not Stand By Products
from Verona, Wi
I just got off the phone with customer service. Our refrigerator is less than two years old and the ice maker will not work. We have tried having it repaired several times. Whirlpool said there is nothing they can do because the year warranty is up and no systemic ice maker problem exists with this refrigerator therefore no recall. However, as you can see in the reviews, people are having extensive problems with the ice maker in this refrigerator. Whirlpool is being dishonest and taking people's money with no intention of providing a lasting product or standing behind it. They won't even acknowledge the problem.
Replaced ice maker 3x in two years
By W&S Bridges
from Jackson, MS
I have always heard that Whirlpool was a reputable brand, but I am very disappointed in this refrigerator. The ice maker does not work properly. It either gives you no ice or dumps out so much that it gets all over the floor. More times than not, it gives you no ice at all. Also, we had a leak from the bottom which put puddles in our kitchen. We thought we were getting a great product being that it was close to $2,000 at the time of purchase, but the ice maker issues have convinced me otherwise.
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