Average Customer Reviews
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(based on 941 reviews)
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Most Liked Positive Review
Love this fridge!
I searched for months to find the perfect refrigerator. This is it! I read all the reviews on this site and took the chance that I could deal with any negatives and so glad...Read complete review
I searched for months to find the perfect refrigerator. This is it! I read all the reviews on this site and took the chance that I could deal with any negatives and so glad I did. I have owned the black ice french door refrigerator for a month. I previously owned a side by side which did not hold enough food for a family of 6. I can now purchase a weeks worth of food with just one visit to the grocery. I just threw a party for 16 people and was able to fit ALL the food including a vegetable and fruit tray the day before. Saved me so much time the day of the party to not have to prepare those items last minute. The only complaint I could have is that a random piece of ice occasionally just falls out onto the floor. This happens once every few days and it's only one piece of ice. Easy solution...just pick it up and toss it. The look of this fridge is sleek and stylish. Wipes clean easily and is so shiny. The interior lights are great and plenty of drawer and door storage. I love the pizza slot in the freezer. What a great idea! I received so many compliments on this fridge. I couldn't be happier with my purchase and would definitely recommend to anyone looking for a new refrigerator.
Most Liked Negative Review
Ice and Condensation Issue - KNOWN PROBLEM
We purchased our refrigerator in March and 3 months later we are having the same issues as the previous reviewer. We have ice forming in the back of the refrigerator and large amounts condensation...Read complete review
We purchased our refrigerator in March and 3 months later we are having the same issues as the previous reviewer. We have ice forming in the back of the refrigerator and large amounts condensation where the ice bin joins the door of the refrigerator. Had the repair folks out, they say it's a gasket problem, there is a retro-fix by installing a heater and new gaskets in the back of the refrigerator. Interestingly enough, the repair person came to our house with a TEAM of 4 Whirlpool representatives and the Whirlpool representative told me this is a "known problem" with this refrigerator. In addition to this problem, the measured water feature isn't working either. You ask it to dispense 1 cup, it dispenses 1/2 a cup. Whirlpool team AND repair folks were stumped by this and are ordering another part to fix the problem. 3 months, 2 major problems.I am unhappy with any type of "retro-fix" on this $2500 refrigerator that is less than 4 months old. Whirlpool needs to make this right!
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Reviewed by 941 customers
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One major flaw...
from Deerfield Beach,FL
Comments about Whirlpool Gold Ice Refrigerator And Bottom Freezer:
The ice maker is very weak! The container is half the size of our former Kithchen Aid fridge. It makes ice very slowly, and you have to manually select "Fast Ice" option (if you can remember!) all the time to speed it up. The ice container is on the top fridge side, and can be a little tricky putting it back. Also, there is a non-removable divider on the bottom freezer compartment that SHOULD be removable if needed. Other than those two glaring flaws, the fridge and freezer is roomy and nice...
Bottom Line Yes, I would recommend this to a friend
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Comment on this review
It's quiet too!
from Marion Ohio
My new fridge is so beautiful and spacious. It's stainless steel surface is easy to keep clean and so very attractive. It still holds a magnet that leaves no Mark behind. I only need two filters per year and you can change filters in a couple of seconds . The ice maker is super fast and the refrigerator is very quiet I love it .
This refrigerator is the worst
By no loyalty to Whirlpool
from Orland Park, Il
I have never had so many problems with a new appliance. We have contacted Whirlpool on five different occasions to repair a drip in the ceiling of the refrigerator. Each repair man claimed to have fixed the problem but they never did. We ended up getting a new refrigerator from Whirlpool. The new model has exactly the same problem with the addition of the freezer doors do not seal properly allowing ice buildup. I am actively pursuing Whirlpool currently in hopes of ridding myself of this appliance.
Bottom Line No, I would not recommend this to a friend
Great Addition to the home
from lincoln ne
Have had no issues with this refrigerator. It was the last appliance that we picked out for our new house and it is the one that we are the happiest with
By Tom the pilot
from Toms River, NJ
I purchased this refrigerator a year ago, and I thought I would be writing a great review, sadly I am not. My wife and I decided to purchase the white ice collection because it looked stylish and is made in the U.S.A. After several months my wife noticed water would be collecting in the bottom bin on the refrigerator door, it would happen quite frequently. I noticed water coming from the ice maker, and ice forming in the back of the refrigerator, around the ice maker. We called for service and the repairman showed up. He told us this is a known issue for this refrigerator and that he would have to order a part. A couple of days later he installed the new part. He said that "this should work" if it doesn't he doesn't know what he would be able to do. Well less than 6 months later it started doing the same thing. See attached pictures. We are very dissappointed that we spent a decent amount of money on an inferior product.
Images shared by Tom the pilot
Tags: Picture of Product
Whirlpool Gold... wish it lived up to expectations
By Someone who should've bought LG
from Bossier City, LA
Buyer beware: Known manufacturer defects that are not covered by the service/warranty. Depends on who answers the phone for what repairs/upgrades will be authorized. Our fridge leaks water from the reservoir in the ceiling, it has ice build up due to not having proper evaporation controls/equipment, and the display on the crisper drawer malfunctioned... all this can be yours for an inflated price and hyped name.
Images shared by Someone who should've bought LG
Ice, Ice Baby... no go.
Tags: Made with Product, Picture of Product, Using Product
Bought this almost a year ago and love everything about it!
Works great, but a little noisy
from Canton, GA
Purchased the unit about a month ago, can hear the unit no matter which room of the house I'm in.1 - normal sound - okay2 - 3 second vacuum sound after closing door - okay3 - periodic fan sound - too noisy when on. Could be the de-humifier because it goes away when set to vacation mode.
from Keller, TX
While this is a nice refrigerator, I am more impressed with Whirlpool customer service and the company's willingness to stand behind their product.The refrigerator purchased had some issues with the ice maker. Had to call for repairs three times. On the third call, informed a new refrigerator would be delivered since the issue with the ice maker could not be pinpointed and it continued to fail. Did not have to ask to have the appliance replaced, Whirlpool just replaced it. Have not had issues with the new appliance and simply love it.
(1 of 1 customers found this review helpful)
awful fridge that breaks down every other month or so. Wasted a ton of $$ on it. Worked great until after the 1st year, so the warranty was gone, of course. Dont buy this fridge. It is beautiful, but a big hunk of trash.
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