Average Customer Reviews
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(based on 21 reviews)
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Most Liked Positive Review
Eaxactly as described
Although I need a full size unit, I live in a very small house with no rrom to store it. I figured that something like this I could use inbetween cleans (borrowing a...Read complete review
Although I need a full size unit, I live in a very small house with no rrom to store it. I figured that something like this I could use inbetween cleans (borrowing a family member's full size) for spot cleanings, and mud by the sliders, as well as upholstry. I couldn't believe that this small unit did so much. Although it can be a little awkward with the hose being a little short and yes the large spray pattern, but the unit does work, and work well. I couldn't believe just how much dirt was hiding on my sofa that I vaccuum off weekly...actually it was kind of gross. I also got on my hands and knees and did the small spots on the floor that were inaccesable to the large hoover unit I borrowed from my folks. I see this strange negative reviews about leaking...NO the prodcut does not leak. I am sure if you sont close the clean water bottle maybe it could leak a little bit but there is not much else that could cause it to leak besides too much soap or overfillling the dirty chamber. Also, why people complain that it takes too much work to get stains out. People, this is a compact unit that sprays and sucks! There are no roating heads, how could there be on a hand held unit so yes, this is what you are buying. Overall I am very happy with the unit and it does everything it promises...the squegee use in the bathroom is a little messy and I think kaboom and paper towels would do a better job there, but for upholstry and small carpet areas, this does the trick!
Most Liked Negative Review
Great to start... but leaks like crazy
Bought this the week after I adopted a new puppy. At the start this machine was great, powerful and easy to use, great for spot cleaning after my puppy. However, after about...Read complete review
Bought this the week after I adopted a new puppy. At the start this machine was great, powerful and easy to use, great for spot cleaning after my puppy. However, after about 6months I noticed that when I used it all the water from the clean tank came out of the bottom. I made sure the lids were on correctly, the straws in the tanks weren't obstructed, but it still happened. I took it back to the vacuum cleaner store where I bought it and they said I was doing something wrong. In the end I gave up and left it in the basement. Recently (a year later) I tried it again. Now I realize that it only leaks when it is turned on and after the solution trigger is pressed and released -- Then you get to watch the clean water level drop to nothing as it all drains into the bottom of the machine. I opened the bottom and the connections are just hard plastics, no rubber seals. No wonder it leaks! Cheaply made and now useless as it is out of warranty. Won't buy Hoover again.
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Reviewed by 21 customers
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Comments about Hoover Spot Scrubber Multi-Surface Cleaner:
Broken part that was so defective, it was discontinued. No way to fix it and only had a few months before it broke. Want a refund!!!
Bottom Line No, I would not recommend this to a friend
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from Chico, CA, United States
I purchased this almost a year ago and LOVED it. It was the perfect size for storing in my tiny apartment and worked well. Not only was I able to clean carpet and pet accidents, but it was mobile enough to clean my furniture, stairs, and car interior. HOWEVER, the clean water cap broke recently, Hoover has DISCONTINUED it and the parts are no longer available through them, or a third party. Instead of purchasing a $4 part, I will now be forced to purchase an entirely new unit. I don't have the best income and can not afford to do this every time something breaks. If I had known the product was going to be discontinued I would never have purchased it. I can't even describe how sad and frustrated I am. Why are you still selling this with NO PRODUCT SUPPORT?!
I purchased yesterday, opened box and it's missing the Clearwater cap, after researching, I'm seeing that part is not longer available.... Any suggestions
Impossible to clean...
from Holland, MI, United States
I used this for a couch and it worked okay, the soap spreader was very uneven but meh. I forgot to clean the dirty tank side and now it is LITERALLY IMPOSSIBLE to clean the inside of it... Ideas?
Hoover - Spot Scrubber
Owned this for a year...machine still works but I had dropped clean water tank in sink when filling it and cap cracked. found out Hoover discontinued this part which renders the machine useless without it....
from Cumberland, MD, United States
I am happy with this product overall, but now that it has been used the dirty water tank is nasty inside and smells very bad. I tried running scalding hot water into it to break up the dirty buildup that is on the inside of the tank; however it will NOT come out. Now when I turn the unit on to use it it smells!! I have emptied the dirty water in between each use and I am not sure what can be done.
Bottom Line Yes, I would recommend this to a friend
should have read the reviews!!
Sooooo basically I just purchased a bucket with a hole in the bottom of it?? Super
from York, PA, United States
I purchased this product over 2 years ago and have had issues from the very first use. It leaks water from the bottom, dribbles water from the hose, leaks water from the hose, sometimes water does not spray from the hose (replacing hose) , The caps on the water canisters crack easily (had to replace twice), and the dirty water dispenser does not hold much water. I am on Hoover's site again ordering my second round of replacement parts hoping this will resolve some of my issues. I wish I read the reviews before purchasing this produce and had not lost my receipt. I have probably only used the cleaner a total of 5 times in the last two years.
from St. George UT
I bought this machine yesterday to clean up some dingy carpet areas (even though the carpet is to be replaced soon) that I just hated looking at - I did two passes in front of the sofa because it seems to be a particularly naff area, even though we do not wear shoes in the house, desert living can be very dusty and dirty - after the first pass with the cleaner - and yes - on my hands and knees - I could see a difference, and then after the second pass, it was that much cleaner. I did the area in front of the loveseat and that came instantly clean. I then went around to some of the spots on the carpet and got those up as well. Plan to take some before and after photos today of other dingy spots, particularly at the entranceway to the bedroom. It was a good workout, but well worth the effort The dirty water was just that...DIRTY!!! EWWWW!!!
does a good job but has problems
I am happy with the suction on this machine. It does leak a bit on the hose where I hold it, but I can deal with that. My biggest problem is sometimes the clean water won't spray. I just turned it on and it was working, then I refilled the tank and it was still working fine. Refilled the tank a second time, now it won't spray and I'm in the middle of cleaning my couch.
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