Average Customer Reviews
(based on 25 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
Eaxactly as described
Although I need a full size unit, I live in a very small house with no rrom to store it. I figured that something like this I could use inbetween cleans (borrowing a...Read complete review
Although I need a full size unit, I live in a very small house with no rrom to store it. I figured that something like this I could use inbetween cleans (borrowing a family member's full size) for spot cleanings, and mud by the sliders, as well as upholstry. I couldn't believe that this small unit did so much. Although it can be a little awkward with the hose being a little short and yes the large spray pattern, but the unit does work, and work well. I couldn't believe just how much dirt was hiding on my sofa that I vaccuum off weekly...actually it was kind of gross. I also got on my hands and knees and did the small spots on the floor that were inaccesable to the large hoover unit I borrowed from my folks. I see this strange negative reviews about leaking...NO the prodcut does not leak. I am sure if you sont close the clean water bottle maybe it could leak a little bit but there is not much else that could cause it to leak besides too much soap or overfillling the dirty chamber. Also, why people complain that it takes too much work to get stains out. People, this is a compact unit that sprays and sucks! There are no roating heads, how could there be on a hand held unit so yes, this is what you are buying. Overall I am very happy with the unit and it does everything it promises...the squegee use in the bathroom is a little messy and I think kaboom and paper towels would do a better job there, but for upholstry and small carpet areas, this does the trick!
Most Liked Negative Review
Great to start... but leaks like crazy
Bought this the week after I adopted a new puppy. At the start this machine was great, powerful and easy to use, great for spot cleaning after my puppy. However, after about...Read complete review
Bought this the week after I adopted a new puppy. At the start this machine was great, powerful and easy to use, great for spot cleaning after my puppy. However, after about 6months I noticed that when I used it all the water from the clean tank came out of the bottom. I made sure the lids were on correctly, the straws in the tanks weren't obstructed, but it still happened. I took it back to the vacuum cleaner store where I bought it and they said I was doing something wrong. In the end I gave up and left it in the basement. Recently (a year later) I tried it again. Now I realize that it only leaks when it is turned on and after the solution trigger is pressed and released -- Then you get to watch the clean water level drop to nothing as it all drains into the bottom of the machine. I opened the bottom and the connections are just hard plastics, no rubber seals. No wonder it leaks! Cheaply made and now useless as it is out of warranty. Won't buy Hoover again.
Reviewed by 25 customers
Displaying reviews 1-10
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from Michigan, United States
Comments about Hoover Spot Scrubber Multi-Surface Cleaner:
I received this item as a gift. The sprayer does not work properly. I did as the instructions said and primed the pump and right off the bat it sprayed once and don't spray anymore. I do like the size and features, however I wish it worked.
Bottom Line No, I would not recommend this to a friend
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Great at first.
from Georgia, United States
I bought this 2 or so months ago and was happy at first (even though it does leak) but now my problem is it will no longer spray. I tried the hot water and vinegar solution as suggested in another comment, it did not work. Can anyone please help on another solution that might help? I am stuck with a cleaner that will not work!
Missing part...no replacement parts or helpful parts photos
from Goleta, CA
I think one of the parts from this machine was mistakenly thrown out, when we couldn't figure out where it had come from. Now, when I want to purchase a replacement part, I find that it is not available. I can't even find a helpful photo and name of the part, so that I can confirm what part to look for. I would like to send this one back to Hoover, and have them send me a replacement machine, at no cost to me, for my trouble.
Replacement parts not available
By Helen 07
from New Albany, PA, United States
Bought this to replace my Little Green Machine, which was also discontinued. Fresh water fill cap cracked on the SpotScrubber, making it impossible to use. Parts are not available. I am pretty irritated to have spent the money on this piece of junk. Also, dirty water reservoir stinks real bad and the tank had always been rinsed out after each use. Save your money......
Broken part that was so defective, it was discontinued. No way to fix it and only had a few months before it broke. Want a refund!!!
from Chico, CA, United States
I purchased this almost a year ago and LOVED it. It was the perfect size for storing in my tiny apartment and worked well. Not only was I able to clean carpet and pet accidents, but it was mobile enough to clean my furniture, stairs, and car interior. HOWEVER, the clean water cap broke recently, Hoover has DISCONTINUED it and the parts are no longer available through them, or a third party. Instead of purchasing a $4 part, I will now be forced to purchase an entirely new unit. I don't have the best income and can not afford to do this every time something breaks. If I had known the product was going to be discontinued I would never have purchased it. I can't even describe how sad and frustrated I am. Why are you still selling this with NO PRODUCT SUPPORT?!
I purchased yesterday, opened box and it's missing the Clearwater cap, after researching, I'm seeing that part is not longer available.... Any suggestions
Impossible to clean...
from Holland, MI, United States
I used this for a couch and it worked okay, the soap spreader was very uneven but meh. I forgot to clean the dirty tank side and now it is LITERALLY IMPOSSIBLE to clean the inside of it... Ideas?
Hoover - Spot Scrubber
Owned this for a year...machine still works but I had dropped clean water tank in sink when filling it and cap cracked. found out Hoover discontinued this part which renders the machine useless without it....
from Cumberland, MD, United States
I am happy with this product overall, but now that it has been used the dirty water tank is nasty inside and smells very bad. I tried running scalding hot water into it to break up the dirty buildup that is on the inside of the tank; however it will NOT come out. Now when I turn the unit on to use it it smells!! I have emptied the dirty water in between each use and I am not sure what can be done.
Bottom Line Yes, I would recommend this to a friend
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