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Most Liked Positive Review
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Most Liked Negative Review
The icemaker on our refrigerator has never worked. Immediately after installation over 4 weeks ago we noticed the icemaker was not working. When you push on the lever to obtain ice, the motor...Read complete review
The icemaker on our refrigerator has never worked. Immediately after installation over 4 weeks ago we noticed the icemaker was not working. When you push on the lever to obtain ice, the motor turns but no ice comes out. No ice is being made; there is nothing in the ice receptacle. The icemaker has a sufficient water supply, and the in-door cold water source does work. The repair company that Whirlpool directed us to under warranty has had us defrost the refrigerator for 24 hours, and has ordered a new ice maker and infrared sensor, but then discovered that was not the problem. They are now ordering a new door for our unit, claiming the insulation in the freezer door is defective. It will be 6 more weeks before we find out if this solves the problem. If it does, we will have been without an icemaker for 3 months after purchasing this product. If it does not, it will be even longer. Do not buy this product.
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Reviewed by 149 customers
Displaying reviews 1-10
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By TDD Boston
from Boston, MA, United States
Comments about Whirlpool Gold Counter Depth White Side-By-Side Refrigerator:
I like the fridge. The inside design could be a little better. I wish the wine rack could be removed for more storage if desired
Bottom Line Yes, I would recommend this to a friend
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Great counter depth fridge
By Jim bradley
from Burlington, ON, Canada
Fridge is only 2 months d but i really like the usablity of both the fridge and freezer sides. Nice clean, modern styling as well. Only negative is that the workings of the ice maker and water supply are a bit noisy.
Love this counter depth frig!
By Happy Pam
from Findlay, OH
We purchased this refrigerator in black after having a Frigidaire delivered several weeks prior. The Frigidaire counter depth was so noisy! It made such a constant clicking noise that we returned it and purchased the Whirlpool after talking to friends who loved their Whirlpool frigs. This frig is so quiet, looks very nice, deep shelves, wonderful ice cube maker in which you can just pull a drawer type container down to retrieve ice cubes if you don't want to use the front panel. The front panel is very nice. So many features, we haven't even used them all. We would DEFINITELY recommend this frig, and we looked at about every counter depth frig currently on the market.
Love the ice and water in the door. Spacious.
from Jefferson Hills, PA, United States
I love this fridge! It fits perfectly in my limited counter depth area. I love the sleek design and black color that fits in with my other appliances. I NEVER run out of ice, which is very important to me for entertaining.
from Austin, TX, United States
I should be rewarded a replacement refrigerator for this model. It is a lemon and does not meet Whirlpool's product standards. refrigerator ice maker dispenses ice cube like a bomb and has to be manually turn off everyday. Refrigerator is not properly holding temperature in lower compartments. I am an owner of Whirlpool, stove, washer, dryer, and this lemon refrigerator. because of this lemon refrigerator we will not consider another whirlpool appliance purchase
Bottom Line No, I would not recommend this to a friend
Nice refrigerator, but outside shiny black finish scratches
from Tucson, AZ, United States
This refrigerator could be perfect, but the black shiny finish is a disappointment. After the installer left, I wanted to wipe off the handprints left on the front of the refrigerator, so I could admire my new beautiful refrigerator, and to my dismay, after wiping the front with a soft cloth, it left scratches all over the front. It doesn't appear there is any way to remove these scratches and I am left with a refrigerator with scratches that make it look old
By casa de K
from Cave Creek, AZ, United States
We bought Whirlpool because of the durability and reliability that the brand has. We love the look of it. We were worried about the ice making capabilities but it has kept up fine. The ice dropping can be a little loud but overall we love it.
Clean Modern Look
from Atlanta, GA, United States
It has been about three months since we got our new fridge and we love it. We got the white fridge to match the rest of the kitchen and it looks very modern with the smooth finish and led lights. there is plenty of space for a family of three, and its very quiet.
from Georgia, United States
Bought this as a replacement to a GE Profile counter-depth. Much more space efficient than the GE as we were able to get an additional 5 cu ft in the same spot in the kitchen. Ice maker in door allows for more freezer space although it is a bit noisier than our old ice maker. Family enjoys the measured fill feature on the in door water dispenser. Adjustable shelves and door bins make storing foods and condiments easy. Wish we'd had this refrigerator since we bought the house.
By Busy grandparents
from Janesville, WI
About Me Avid Cook
Comments about Whirlpool Counter Depth Monochromatic Side-By-Side Refrigerator:
68 5/8" available height under overhead cabinet and counter depth requirement limited our 24/25 cu. ft. fridge selection. We are most happy with the appliance we selected. It fits our location just like a "built-in". One minor concern is with Whirlpool's 37 degree recommended temperature setting for the refrigerator side. We have found this to be too low causing a few items to freeze. We have/ are experimenting with 38 degrees and 39 degrees F to determine the optimum temperature setting.
Service and delivery comments:
Arrived and installation completed during time window provided.Friendly and efficient installation and removal of old appliances.We are 1st time Abt customers and will definitely come back.We have already recommended Abt to friends in the market for new appliances.
Delivery is subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.
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