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Most Liked Positive Review
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Most Liked Negative Review
The icemaker on our refrigerator has never worked. Immediately after installation over 4 weeks ago we noticed the icemaker was not working. When you push on the lever to obtain ice, the motor...Read complete review
The icemaker on our refrigerator has never worked. Immediately after installation over 4 weeks ago we noticed the icemaker was not working. When you push on the lever to obtain ice, the motor turns but no ice comes out. No ice is being made; there is nothing in the ice receptacle. The icemaker has a sufficient water supply, and the in-door cold water source does work. The repair company that Whirlpool directed us to under warranty has had us defrost the refrigerator for 24 hours, and has ordered a new ice maker and infrared sensor, but then discovered that was not the problem. They are now ordering a new door for our unit, claiming the insulation in the freezer door is defective. It will be 6 more weeks before we find out if this solves the problem. If it does, we will have been without an icemaker for 3 months after purchasing this product. If it does not, it will be even longer. Do not buy this product.
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Reviewed by 173 customers
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Noisy, does a bad job with ice
By Landenberg Lady
from Bluffton, SC, United States
Comments about Whirlpool Gold Counter Depth White Side-By-Side Refrigerator:
I have now experienced this item for four months. It does keep things cold. It is noisy! The shelves in the fridge section are strangely arranged, with too few options for respacing. You can get a deep shelf at the top or at the very bottom, but nowhere in between. And a shelf of middle height is impossible. The ice maker is more annoying that useful. Frost collects on the underside so that a glass first will fill with this. The frost-freet feature seems to melt the ice, which then forms a big lump. And the ice maker is very small. The shelves In the freezer are very shallow and very far apart. Most frozen foods are not in tall packages and stacking would be difficult given lack of depth of the shelves. Its goods feature are the two drawers and having the water filter at the top, rather than on the floor.
Bottom Line No, I would not recommend this to a friend
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It is Classically Attractive, but...
from Redding, CA, United States
This is a wonderful addition to our kitchen - Keeps everything as cold as it needs to be. Fits beautifully and looks quite elegant. Well lit and just enough storage space for the two of us. However, the ice maker is sloppy - scatters small pieces of ice all over on a regular basis, whether cubed or crushed. The ice bin is difficult to return to its position once removed, and the repairmen basically have said "it's a poor design".
Great features and looks
from Florida, United States
I purchased this refrigerator a couple of months ago. Its looks are super sleek with an attractive and functional control panel. The inside is spacious and laid out well with the door shelving and interior shelving working in concert to keep the refrigerator organized and neat. The ice maker is a huge step up from my last one as the design now keeps the ice from melting into one large mess that could not be dumped from the door.
Bottom Line Yes, I would recommend this to a friend
By MJ is my nickname
from Richmond, VA, United States
I got this couple of months ago. I am totally satisfied with it. I read a couple of places that said it was loud. It is close to my living room and I don't hear it running. I may hear the ice maker once in a while when the house is totally quiet. It's beautiful and works GREAT. The lights are nice. The shelves are good too. The only thing I would say to add to this refrigerator is make the shelves adjustable. Other than that it is perfect.
from NC, United States
very happy with the fridge--lots of room--easy to clean
Love the Refrigerator; would give it 5 stars however we had to have the icemaker replaced.
from Virginia, United States
Needed a counter depth refrigerator; with precise dimensions to fit into the alcove already built. This worked! Have not used a Whirlpool before, however it has a great reputation and I was counting on that when I made my decision. Love the Icemaker....although we had to have it replaced ......it now works perfectly.
Good solid Product
from Tennessee, United States
We purchased this product recently and are very happy with it. We needed to replace a failed unit with a counter depth unit due to our kitchen configuration. It provides the space that we need and has great features such as the ice maker and interior lighting.
from Indianapolis, IN, United States
We purchased this refrigerator new and have had it for about two months. The counter depth size is perfect for our kitchen space. The water dispenser has both like and dislikes. We like the dispenser measurement feature but dislike that the water isn't cold. Overall, we are very pleased with our purchase.
The refrigerator was a perfect upgraded replacement to the18 year old one we had. The old one failed and needed to be replaced. This one is quieter, more space and fits in the same hole, and the ice maker is much better than out last. It down-feeds the ice cubes so they always come out without a jam-up, and the size of the cubes are smaller... better. The built in water filter makes a difference... we noticed the better taste in the water right away. We looked over six different models and they all had a over all size problem. This one fits and has more room inside. It is white to go with the rest of the appliances we have, but it has stainless steel handles to help a cross over in the future.
Great Refrigerator, Questionable Reliability.
from Dallas, TX, United States
I purchased this refrigerator and loved everything about it until 4 months in, my ice maker started leaking water. It was determined that my ice maker needing replacing. The new ice maker arrived and made ice, but the level would not turn to allow the ice to dispense. I now have one of those on order and will have the repair company out a 4th time to repair my now 5 month old refrigerator. Quality does not seem too high on this unit with the parts being used.
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